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Fixed Operation Director Jobs in Georgia (NOW HIRING)

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Director of Operations

Fayetteville, GA · On-site

The Director of Operations is responsible for providing operational leadership, direction and ... the organization and fixing troubled situations * Ability to handle highly sensitive and ...

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Fixed Operation Director information

What is a fixed operation director?

Fixed Operation Directors are senior managers in automotive dealerships responsible for overseeing the service, parts, and sometimes body shop departments. Their primary role is to ensure these departments run smoothly, efficiently, and profitably. This includes managing staff, setting budgets, improving customer satisfaction, maintaining inventory, and ensuring compliance with industry standards. They play a crucial part in dealership success, as fixed operations often provide a steady source of revenue beyond vehicle sales.

How does a fixed operation director typically collaborate with other departments to improve service efficiency and customer satisfaction?

A Fixed Operation Director often works closely with the sales, parts, and finance departments to streamline processes and ensure a seamless customer experience. They coordinate with service advisors and technicians to balance workflow, reduce bottlenecks, and implement best practices that improve turnaround times. Regular meetings with department heads help align goals, address challenges, and create strategies for upselling services and retaining customers. This cross-department collaboration is key to driving dealership profitability and maintaining high service standards.

What are the key skills and qualifications needed to thrive as a fixed operation director, and why are they important?

To thrive as a Fixed Operation Director, you need comprehensive knowledge of automotive service operations, inventory management, and business analytics, typically supported by several years of industry experience and sometimes a relevant degree. Familiarity with dealership management systems (DMS), customer relationship management (CRM) software, and manufacturer certification programs is often required. Exceptional leadership, organizational, and customer service skills help in managing teams and delivering a superior client experience. These competencies are vital for optimizing service profitability, enhancing operational efficiency, and maintaining high customer satisfaction in a competitive automotive environment.

What is the difference between Fixed Operation Director vs Service Manager?

AspectFixed Operation DirectorService Manager
CredentialsExperience in dealership operations, certifications like ASE or manufacturer-specific trainingSimilar certifications, often ASE or manufacturer training, with focus on service department management
Work EnvironmentOversees multiple departments within a dealership, including service, parts, and customer relationsManages daily operations of the service department, focusing on customer service and technician coordination
Industry UsageCommonly used in automotive dealerships to denote senior service operations leadershipUsed widely in automotive service centers to describe department-level management

The Fixed Operation Director and Service Manager roles both require automotive industry certifications and involve managing service-related operations. The Fixed Operation Director has a broader scope, overseeing multiple departments at a strategic level, while the Service Manager focuses on daily service department management. Both roles are essential for dealership success but differ in scope and responsibilities.

What are popular job titles related to Fixed Operation Director jobs in Georgia?

For Fixed Operation Director jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Fixed Operation Director jobs in Georgia look for?

The top searched job categories for Fixed Operation Director jobs in Georgia are:

What cities in Georgia are hiring for Fixed Operation Director jobs?

Cities in Georgia with the most Fixed Operation Director job openings:

Fixed Operation Director jobs near you

Fixed Operations Director

Vidalia, GA • On-site

Paul Thigpen Auto Group
See more jobs at Paul Thigpen Auto Groupexternal

$101K - $131K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

We realize the importance of all our team members in our continued expansion and future growth, and we are now motivated to add a Automotive Fixed Operations Manager. We provide hands on support from a seasoned upper Management team who are involved daily with our variable operations, automotive fixed operations, know our market, our brands, and plans for our future growth.

Our number one goal is continued training and support for you and your team to achieve both our world class level of customer service and employee satisfaction and success that we are known for. Our elite Management TEAM in Service and Parts will enjoy a culture that will encourage continuous improvement without sacrificing integrity or character and help to build opportunities for your professional improvement and personal growth. We also provide industry leading compensation and potential bonus plans, and benefits for our own employees including health, dental, vision, life, 401k, and paid vacations along with vehicle purchase, parts, and service discounts.

Our award-winning Company pays it forward with a strong sense of community, supporting local educators, hospitals, children’s organizations and activities and veteran’s causes. OUR EXPECTATIONS: A driven individual looking to establish success as an Automotive Fixed Operation Manager at a Dealership with a vested interest. Top level management skills with an impeccable work ethic and positive attitude.

Motivated to be the best of the best and willing to put in the hours to achieve results through our proven processes. Strong communication and collaboration skills, always professional, a team player, passionate, driven.

OUR COMPANY: Our top management team recognizes that in order to be first and foremost, a world class sales organization in every aspect, we must attract and retain the most impact individuals in the automotive retail industry. We accomplish this by offering a full platform of administrative services and processes, resources and established systems for every aspect of automotive retail through our proven long-term viewpoint. Industry experts are available in each functional area of our dealership group including fixed operations, variable operations, accounting, marketing, facilities, IT, and maintenance.

REQUIREMENTS: Our World Class Automotive Fixed Operations Manager will need: At least 3 + years of proven success in Fixed Ops Management with stable career progression. A proven background filled with high CSI numbers, year over year growth, and team development. To be computer savvy while possessing high organizational and communication skills. A High school diploma or equivalent required, college degree recommended but not required. Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO employer. Job seekers will be given consideration without regard to their disability or protected veteran status. Job Type: Full-time Pay: $101,000.00 - $131,000.00 per year Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Relocation assistance Tuition reimbursement Vision insurance Schedule: 10 hour shift On call Education: High school or equivalent (Preferred) Experience: Management Experience: 3 years (Preferred) Leadership Experience: 3 years (Preferred) Fixed Operation Director: 3 years (Preferred) Work Location: Single Location

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