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Fix Engineer Jobs (NOW HIRING)

Technology Operations Engineer

Seattle, WA · On-site

$79K - $107K/yr

You'll be the frontline for employee tech issues, but you're notjust a break-fix engineer. You'll also bring a scripting and automation mindset to eliminate repetitive work, improve service delivery ...

Technology Operations Engineer

Seattle, WA

$79K - $107K/yr

You'll be the frontline for employee tech issues, but you're notjust a break-fix engineer. You'll also bring a scripting and automation mindset to eliminate repetitive work, improve service delivery ...

You'll be the frontline for employee tech issues, but you're notjust a break-fix engineer. You'll also bring a scripting and automation mindset to eliminate repetitive work, improve service delivery ...

You'll be the frontline for employee tech issues, but you're notjust a break-fix engineer. You'll also bring a scripting and automation mindset to eliminate repetitive work, improve service delivery ...

Lead Stibo STEP Engineer

$104K - $138K/yr

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... About the Role As a Lead MDM Engineer (Stibo STEP), you will be a hands-on technical owner of ...

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... Create and update engineering labor standards within our labor management system. * Conduct the ...

Lead Stibo STEP Engineer

$104K - $138K/yr

Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. As a Lead MDM Engineer (Stibo STEP), you will be responsible for owning the technical ...

Stitch Fix (NASDAQ: SFIX) Stitch Fix is redefining retail by combining human creativity with ... About the Team Our engineering team is made up of people from varied industries, including ...

Stitch Fix is redefining retail by combining human creativity with advanced data science and Generative AI. They are seeking a skilled and visionary Fulfillment Engineering Manager to lead a team of ...

The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Please review Stitch Fix's US Applicant Privacy Policy ...

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Fix Engineer information

What are Fix Engineers?

Fix Engineers are specialized IT professionals who focus on supporting, maintaining, and troubleshooting the Financial Information eXchange (FIX) protocol, which is widely used for real-time electronic communication in financial trading. Their main responsibilities include onboarding new clients to FIX systems, monitoring FIX connectivity, analyzing and resolving FIX-related issues, and ensuring the smooth flow of trade messages between financial institutions. Fix Engineers often work closely with trading desks, software developers, and external vendors to maintain robust and reliable financial trading infrastructures.

What does a repair engineer do?

A repair engineer diagnoses and fixes technical issues with equipment, machinery, or systems. They often use specialized tools, follow technical manuals, and may need certifications to ensure safety and quality standards are met. Their work involves troubleshooting, performing maintenance, and ensuring devices operate efficiently.

What job makes $10,000 a month without a degree?

A Fix Engineer or similar technical roles in fields like software development, cybersecurity, or specialized trades can earn $10,000 or more monthly without a formal degree, often requiring skills, certifications, and experience. High-paying freelance or contract work in IT, consulting, or skilled trades may also reach this income level without a traditional degree.

What engineer makes $500,000 a year?

Highly experienced software engineers, especially those in senior or lead roles at major tech companies, can earn $500,000 or more annually through base salary, bonuses, and stock options. Specialized fields like machine learning, AI, or cybersecurity may also offer such compensation levels for top-tier professionals with advanced skills and certifications.

What are some typical challenges a Fix Engineer might encounter when supporting electronic trading platforms?

Fix Engineers often face challenges such as diagnosing connectivity issues, managing latency, and ensuring seamless message flow between trading systems using the FIX protocol. Rapid troubleshooting is essential, especially when problems arise during market hours, as downtime can directly impact trading operations. The role also involves collaborating closely with traders, developers, and external vendors to implement new features or resolve technical incidents, requiring strong communication skills and a deep understanding of both finance and technology.

What engineers make $300,000 a year?

Senior engineers in fields such as software engineering, petroleum engineering, and aerospace engineering can earn $300,000 or more annually, especially with extensive experience, specialized skills, and working in high-demand industries or leadership roles. High compensation often involves advanced certifications, management responsibilities, or working in competitive markets.

What are the key skills and qualifications needed to thrive as a FIX Engineer, and why are they important?

To thrive as a FIX Engineer, you need a strong background in computer science, experience with the FIX protocol, and knowledge of financial trading systems, often supported by a degree in a technical field. Familiarity with order management systems, scripting languages (such as Python or Shell), and network monitoring tools is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills are vital soft skills in this role. These skills and qualifications enable FIX Engineers to ensure reliable trading connectivity, quickly resolve technical issues, and maintain seamless communication between financial systems.
More about Fix Engineer jobs

Technology Operations Engineer

Nscale

Seattle, WA • On-site

$79K - $107K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago


Job description

About the Role
We're hiring a Technology Operations Engineer to keep Nscale's internal technology running smoothly as we scale from 350 to 1,000+ people. This is the person who makes sure every Nscaler has the tools, access, and environment they need to do their best work from day one. This is a hands-on role spanning IT support, endpoint and identity management, office AV/infrastructure, and ITSM operations. You'll be the frontline for employee tech issues, but you're notjust a break-fix engineer. You'll also bring a scripting and automation mindset to eliminate repetitive work, improve service delivery, and contribute to the engineering of our internal IT platform. You'll work closely with the Senior Manager of Internal IT and the broader Enterprise Systems team, and be a key part of delivering a first-class internal IT experience across our London HQ and global offices.
What You'll be Doing
IT Support & Service Desk
  • Serve as the primary point of contact for internal IT support across hardware, software, connectivity, and access issues
  • Manage and resolve tickets through our ITSM platform (Servicely), maintaining SLAs and accurate records
  • Provide both remote and in-person support across the London office and remote employees globally
  • Own the escalation path, resolving L1/L2 issues directly and triaging to L3 where needed
  • Maintain a self-service knowledge base so employees can help themselves with common issues
  • Contribute to continual service improvement. If the same ticket keeps coming in, fix the root cause

Endpoint & Device Management
  • Manage the full device lifecycle: procurement, configuration, deployment, and offboarding
  • Enrol and manage all endpoints (Mac, Windows) via JumpCloud MDM
  • Enforce security policies across the device estate: disk encryption, screen lock, patching, AV/EDR
  • Maintain an accurate hardware asset register with serial numbers, assigned users, and warranty status
  • Manage device refresh cycles and handle hardware returns during offboarding
  • Support BYOD policy implementation where applicable

Identity & Access Management
  • Administer JumpCloud as the companys IdP: user account creation, SSO configuration, group-based access policies, and SCIM provisioning
  • Manage the full JML (Joiner/Mover/Leaver) process in conjunction with automated workflows, ensuring access is granted on day one and revoked immediately on departure
  • Maintain and audit access across core platforms (Microsoft 365, Slack, Notion, Servicely, and others)
  • Enforce MFA across all applications and support users with authentication issues
  • Conduct periodic access reviews to support SOX and SOC 2 compliance

Office & AV Infrastructure
  • Own the end-to-end AV and meeting room environment at London HQ: video conferencing hardware (Teams Rooms), displays, presentation systems, and peripherals
  • Ensure meeting rooms are consistently operational and fit for purpose, including for executive and board-level meetings
  • Manage office network infrastructure: Wi-Fi access points, switches, guest network segregation, cabling
  • Act as the technical point of contact for office fit-outs, moves, and expansions
  • Support AV and IT setup for company events, all-hands, and offsites

Scripting & Automation
  • Write scripts and lightweight automation to reduce manual IT toil, e.g. onboarding sequences, device config automation, ITSM workflow triggers, reporting
  • Use PowerShell, Python, or Bash to automate repetitive endpoint management, reporting,and access tasks
  • Contribute to the broader team's automation of the JML lifecycle
  • Identify opportunities to replace manual processes with scripts or platform-native automation

Microsoft 365 & Productivity Tooling
  • Administer the Microsoft 365 tenant post-migration: Exchange Online, SharePoint, OneDrive, Teams
  • Manage licences, distribution lists, shared mailboxes, and Teams configurations
  • Support user adoption of M365 tooling through guidance, documentation, and one-to-one help
  • Configure and maintain email security: SPF, DKIM, DMARC, DLP rules

Compliance & Security
  • Ensure endpoint compliance is maintained and evidenced: encryption status, patch levels, AV deployment
  • Support IT audit evidence collection for SOC 2, ISO 27001, and SOX ITGCs
  • Contribute to IT policy documentation (Acceptable Use, Password Policy, Remote Working, etc.)
  • Participate in security awareness initiatives and phishing simulations
  • Follow and enforce change management processes for IT changes

Required Experience & Skills
  • 3+ years in an IT support, systems administration, or technology operations role
  • Strong experience with macOS and Windows endpoint management, including MDM platforms(JumpCloud, Jamf, Intune, or similar)
  • Hands-on experience with ITSM tools: ticketing, SLA management, knowledge base, incidentmanagement (Servicely, ServiceNow, Jira Service Management, or similar)
  • Microsoft 365 administration: Exchange Online, SharePoint, Teams, Entra ID
  • Experience with Identity and Access Management: SSO, MFA, SCIM provisioning, userlifecycle management
  • Solid understanding of office networking: Wi-Fi, switching, VLANs, DNS/DHCP basics
  • AV and meeting room technology experience: Teams Rooms, Zoom Rooms, display systems, conferencing hardware
  • Scripting ability in at least one language (PowerShell, Python, or Bash) for automation and tooling
  • Strong communication skills, able to explain technical issues clearly to non-technical users

Highly Desirable
  • Experience with JumpCloud specifically: SSO, policies, device management, directory
  • Exposure to compliance frameworks: SOC 2, ISO 27001, or SOX IT General Controls
  • Experience supporting a fast-growing, pre-IPO company through a period of significant scale
  • Familiarity with onboarding/offboarding automation and JML workflow design
  • Experience supporting office fit-outs or expansions: structured cabling, AP placement, AV installation
  • Exposure to asset management tools and hardware procurement workflows
  • Experience supporting a multi-site or international organisation

About Nscale
Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future.
Equal Opportunities Statement
We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. The responsibilities outlined in this job description are not exhaustive and are intended to provide a general overview of the position. The employee may be required to perform additional duties, tasks, and responsibilities as assigned by management, consistent with the skills and qualifications required for the role
The range below reflects the base salary for the position. Actual compensation may vary based on job-related factors such as skill set, experience, education, and location. In addition to base salary, this role may be eligible for bonus, equity, and/or commission programs. Nscale may offer a competitive benefits package including medical, dental, vision, flexible paid time off, parental leave, and retirement plan participation.
Salary Range
$60,000-$115,000 USD
For information on how Nscale handles candidate personal data, please see our Employee & Candidate Privacy Notice: Here.