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Five9 Salesforce Jobs (NOW HIRING)

Integrate Five9 with CRM systems (Salesforce Financial Services Cloud, Dynamics 365, or proprietary banking platforms) and other third-party financial APIs. * Implement omnichannel solutions (voice ...

Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process * Articulate company value proposition * Be the subject matter expert on all services and products ...

Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process * Articulate company value proposition * Be the subject matter expert on all services and products ...

Commercial Account Executive

San Francisco, CA ยท On-site +1

$39K - $76K/yr

Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process * Articulate company value proposition * Be the subject matter expert on all services and products ...

Track and manage opportunities in Salesforce.com CRM following standard Five9 internal sales process * Articulate company value proposition * Be the subject matter expert on all services and products ...

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Five9, CCaaS, telecom, or contact center experience. * Salesforce administration or CRM integration experience. * Google Cloud, AI, automation, or conversational AI exposure. * Zendesk or ServiceNow ...

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

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Five9 Salesforce information

See salary details

$40.5K

$98.9K

$155K

How much do five9 salesforce jobs pay per year?

As of Jun 9, 2026, the average yearly pay for five9 salesforce in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Five9 Salesforce Specialist, and why are they important?

To thrive as a Five9 Salesforce Specialist, you need a strong understanding of both Salesforce CRM and Five9 cloud contact center platforms, often backed by relevant certifications such as Salesforce Administrator or Five9 Certified User. Familiarity with integration tools, APIs, workflow automation, and reporting dashboards is essential for managing and optimizing these systems. Excellent problem-solving, communication, and project management skills help in collaborating with teams and addressing user needs effectively. These skills ensure seamless system integration, improved customer experience, and efficient business operations.

What is the difference between Five9 Salesforce vs Five9 Customer Support Specialist?

AspectFive9 SalesforceFive9 Customer Support Specialist
Primary RoleSalesforce CRM management, sales automation, and integrationCustomer issue resolution, technical support, and client communication
Required SkillsSalesforce certifications, CRM knowledge, sales process understandingCustomer service skills, troubleshooting, communication
Work EnvironmentOffice or remote, sales and CRM teamsCall centers, support teams, customer service centers
Industry UsageSales, marketing, CRM implementationCustomer service, technical support, client relations

While Five9 Salesforce focuses on managing customer relationships through Salesforce CRM and sales automation, the Five9 Customer Support Specialist role centers on providing direct technical support and resolving customer issues. Both roles may require familiarity with customer data and communication tools, but their core functions differ significantly in scope and daily tasks.

How does a Five9 Salesforce specialist typically collaborate with sales and customer service teams to optimize workflows?

A Five9 Salesforce specialist plays a key role in bridging the gap between technical solutions and business needs by working closely with sales and customer service teams. They gather input on current processes, customize integrations, and ensure both platforms work seamlessly together to streamline communication and reporting. Regular meetings and feedback sessions are common, and specialists often provide user training and ongoing support to maximize adoption. This collaborative environment helps identify pain points early and enables proactive improvements to workflow efficiency.

What is a Five9 Salesforce integration?

A Five9 Salesforce integration connects the Five9 cloud contact center platform with Salesforce CRM, enabling seamless communication and data sharing between the two systems. This integration allows agents to manage calls, access customer information, and automate workflows directly within the Salesforce interface. It enhances agent productivity, improves customer experience, and provides comprehensive reporting and analytics by combining call data with CRM records.
Infographic showing various Five9 Salesforce job openings in the United States as of June 2026, with employment types broken down into 10% Internship, 5% As Needed, 61% Full Time, 5% Part Time, 14% Temporary, and 5% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.
Five9 Integration Specialist with SalesForce Expertise

Five9 Integration Specialist with SalesForce Expertise

NAVA Software Solutions

Houston, TX โ€ข On-site

Full-time

Posted 23 days ago


Job description

NAVA Software solutions is looking for a Five9 Integration Specialist with SalesForce Expertise
Details:
Five9 Integration Specialist with SalesForce Expertise
Location: Houston TX - Onsite
Duration: 12 months
Responsibilities:
  1. Five9 and SalesForce Integration:
    • Lead the design, implementation, and maintenance of the integration between Five9 and SalesForce platforms.
    • Collaborate with SalesForce administrators to understand business requirements and implement effective solutions.
    • Ensure data synchronization and real-time information flow between Five9 and SalesForce.
  1. Telephony Systems Administration:
    • Oversee the administration and maintenance of telephony systems, including PBX, SIP trunks, and related technologies.
    • Optimize call routing strategies to enhance call flows and resource utilization.
    • Monitor and analyze telephony performance metrics, implementing improvements to ensure efficiency.
  1. IT Operations:
    • Work closely with the IT operations team to maintain and enhance the overall health and performance of the organization's IT infrastructure.
    • Contribute to IT projects, providing expertise in telephony, contact center, and SalesForce integration.
    • Participate in the development and enforcement of IT policies, procedures, and best practices.
  1. System Administration:
    • Perform system administration tasks, including server maintenance, user management, and security configurations.
    • Ensure the availability and reliability of servers supporting telephony, contact center, and SalesForce integration.
    • Implement and manage backup and recovery procedures for critical systems.
  1. Documentation and Training:
    • Create and maintain comprehensive documentation for configurations, procedures, and troubleshooting steps related to Five9, SalesForce, and telephony systems.
    • Provide training and support to end-users and IT staff on the integration and related technologies.

Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience with Five9 contact center solutions and SalesForce integration.
  • Strong background in telephony systems administration, including experience with PBX and SIP technologies.
  • Proficient in IT operations and system administration.
  • Excellent problem-solving and troubleshooting skills.
  • Strong communication and interpersonal skills.
  • Relevant certifications (e.g., Five9, SalesForce, Cisco, ITIL) are a plus.

NAVA Software Solutions logo

About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

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