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Five9 Salesforce Jobs (NOW HIRING)

Five9

Business Development Rep (Bay Area)

San Francisco, CA · On-site

$38K - $73K/yr

Effectively articulate the Five9 value proposition by phone and e-mail * Continuously log activities and intelligence into Salesforce.com * Proactively provide focused feedback on every aspect of the ...

Five9

Commercial Account Director

San Ramon, CA · On-site +1

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

Commercial Account Director

San Ramon, CA · Hybrid

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

Enterprise Sales Account Director

San Ramon, CA · On-site +1

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

Enterprise Sales Account Director

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

Business Development Rep (Bay Area)

San Francisco, CA · On-site +1

$38K - $73K/yr

Effectively articulate the Five9 value proposition by phone and e-mail * Continuously log activities and intelligence into Salesforce.com * Proactively provide focused feedback on every aspect of the ...

Five9

Senior Mid-Market Account Director

San Ramon, CA · On-site +1

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

Majors Customer Success Manager

$129K - $199K/yr

... Five9 * Conduct monthly and quarterly business reviews with the customer * Maintain accurate and complete call notes and histories within Salesforce * Identify and utilize company resources to ...

Five9

Sales Operations Analyst

San Francisco, CA · Hybrid

$65K - $101K/yr

Systems optimization and data management of Salesforce, Logisense & Five9 VCC production records. Key Skills: * In-depth knowledge of data modelling techniques, including Advanced Excel skills

Five9

Senior Mid-Market Account Director

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

Majors Customer Success Manager

San Ramon, CA · On-site +1

$129K - $199K/yr

... Five9 * Conduct monthly and quarterly business reviews with the customer * Maintain accurate and complete call notes and histories within Salesforce * Identify and utilize company resources to ...

Five9

Sales Operations Analyst

Dallas, TX · Hybrid

$65K - $101K/yr

Systems optimization and data management of Salesforce, Logisense & Five9 VCC production records. Key Skills: * In-depth knowledge of data modelling techniques, including Advanced Excel skills

Five9

Sales Operations Analyst

San Ramon, CA · Hybrid

$65K - $101K/yr

Systems optimization and data management of Salesforce, Logisense & Five9 VCC production records. Key Skills: * In-depth knowledge of data modelling techniques, including Advanced Excel skills

Five9

Enterprise Sales Director - West

$86K - $167K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

Sales Operations Analyst

Irving, TX · On-site +1

$65K - $101K/yr

Systems optimization and data management of Salesforce, Logisense & Five9 VCC production records. Key Skills: * In-depth knowledge of data modelling techniques, including Advanced Excel skills

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All JobsFive9 Salesforce Jobs

Five9 Salesforce information

See salary details

$40.5K

$98.9K

$155K

How much do five9 salesforce jobs pay per year?

As of Jun 11, 2026, the average yearly pay for five9 salesforce in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Five9 Salesforce Specialist, and why are they important?

To thrive as a Five9 Salesforce Specialist, you need a strong understanding of both Salesforce CRM and Five9 cloud contact center platforms, often backed by relevant certifications such as Salesforce Administrator or Five9 Certified User. Familiarity with integration tools, APIs, workflow automation, and reporting dashboards is essential for managing and optimizing these systems. Excellent problem-solving, communication, and project management skills help in collaborating with teams and addressing user needs effectively. These skills ensure seamless system integration, improved customer experience, and efficient business operations.

What is the difference between Five9 Salesforce vs Five9 Customer Support Specialist?

AspectFive9 SalesforceFive9 Customer Support Specialist
Primary RoleSalesforce CRM management, sales automation, and integrationCustomer issue resolution, technical support, and client communication
Required SkillsSalesforce certifications, CRM knowledge, sales process understandingCustomer service skills, troubleshooting, communication
Work EnvironmentOffice or remote, sales and CRM teamsCall centers, support teams, customer service centers
Industry UsageSales, marketing, CRM implementationCustomer service, technical support, client relations

While Five9 Salesforce focuses on managing customer relationships through Salesforce CRM and sales automation, the Five9 Customer Support Specialist role centers on providing direct technical support and resolving customer issues. Both roles may require familiarity with customer data and communication tools, but their core functions differ significantly in scope and daily tasks.

How does a Five9 Salesforce specialist typically collaborate with sales and customer service teams to optimize workflows?

A Five9 Salesforce specialist plays a key role in bridging the gap between technical solutions and business needs by working closely with sales and customer service teams. They gather input on current processes, customize integrations, and ensure both platforms work seamlessly together to streamline communication and reporting. Regular meetings and feedback sessions are common, and specialists often provide user training and ongoing support to maximize adoption. This collaborative environment helps identify pain points early and enables proactive improvements to workflow efficiency.

What is a Five9 Salesforce integration?

A Five9 Salesforce integration connects the Five9 cloud contact center platform with Salesforce CRM, enabling seamless communication and data sharing between the two systems. This integration allows agents to manage calls, access customer information, and automate workflows directly within the Salesforce interface. It enhances agent productivity, improves customer experience, and provides comprehensive reporting and analytics by combining call data with CRM records.
Infographic showing various Five9 Salesforce job openings in the United States as of June 2026, with employment types broken down into 10% Internship, 5% As Needed, 61% Full Time, 5% Part Time, 14% Temporary, and 5% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.
Commercial Sales Account Director (San Francisco)

Commercial Sales Account Director (San Francisco)

Five9

San Francisco, CA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Job description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The Commercial Account Director is responsible for customer relationships and overall account strategy within a defined set of existing accounts. The Commercial Account Director's primary responsibility is establishing yourself as a trusted advisor. In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting role; however, it comes with a hunting license for a clearly defined list of customers already doing business with Five9.

A successful Commercial Account Director must be a self-starter with a closer mentality who will manage the relationships and drive new business while ensuring customer retention.

We are looking for business athletes who are assertive team players - hungry, nimble, and intelligent - with the ability and willingness to close a mix of complex sales cycles, while maintaining the more day-to-day transactional business.

Key Responsibilities:

Customer Relationship Management:

  • Establish early credibility and cultivate strong relationships with existing customers to understand their business needs and challenges.

Sales Strategy Development:

  • Collaborate with the Five9 team to develop a comprehensive sales strategy. Utilizing the wide range of talent that Five9 brings to the marketplace.
  • Identify growth opportunities that the customer would benefit by taking advantage of, uncover other divisions within your customer's organization, and develop tailored approaches to capitalize on them.

Upselling and Cross-selling:

  • Proactively identify opportunities to upsell additional Five9 products or services to existing customers.
  • Strong focus on Five9's AI offerings to improve efficiency in the Contact Center.
  • Develop and present compelling proposals that showcase the value of expanding their engagement with Five9.

Market and Competitor Analysis:

  • Stay informed about industry trends, market dynamics, and competitor activities.
  • Use this knowledge to position Five9 as a leader and differentiate our offerings.

Key Responsibilities (continued):

  • Create and drive revenue within a specified region or list of named accounts.
  • Generate business opportunities through professional networking and cold-calling.
  • Drive brand awareness, campaigns, and lead generation via networking, associations, etc.
  • Meet and exceed all quarterly and annual sales quotas.
  • Own the sales cycle from lead generation to closure.
  • Develop business plan and present the business plan during quarterly review sessions.
  • Maintain account and opportunity forecasting within our internal forecasting system (SFDC)
  • Self-generate leads from a personal connection, referral partners, and regional networking events
  • Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience.

Key Qualifications:

  • Minimum of 5 years of successful experience in sales, with a track record of exceeding targets. Preferably in the CCaaS and/or SaaS with agent count of 100 - 3,000>
  • Be able to work independently and as part of a team in a fast pace, rapid change environment.
  • Success selling at the C-level
  • Documented track record of sales excellence
  • A proven sales hunter and closer
  • Superior professional presence and business acumen

In conclusion, the Account Director role at Five9 offers a unique opportunity to contribute to the growth of our business by strategically managing existing accounts and identifying new avenues for expansion.

Work Location: This role is hybrid. 3 days a week (T, W, TH) in our San Francisco office is required.

As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Our total reward package also includes:

  • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
  • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
  • Generous employee stock purchase plan.
  • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below.
$70,400—$169,300 USD

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.

Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.