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Five9 Salesforce Jobs (NOW HIRING)

Internet Brands

Five9 Administrator

El Segundo, CA · On-site

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Internet Brands

Five9 Administrator

Newark, NJ · On-site

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Internet Brands

Five9 Administrator

Atlanta, GA

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Five9

Deal Desk Analyst

$52K - $137K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Process and manage order fulfillments in Salesforce in accordance with executed contracts and ...

Internet Brands

Five9 Administrator

Auburn Hills, MI · On-site

Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics. * Certifications in Five9 or related telephony platforms. * Prior experience managing telecom vendor relationships ...

Five9

Integrated Marketing Manager (Contract)

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Campaign setup, results tracking and measurement via E2E/ Domo, Salesforce and Google dashboards ...

Five9

Deal Desk Analyst

San Ramon, CA · On-site +1

$137K/yr

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Process and manage order fulfillments in Salesforce in accordance with executed contracts and ...

Five9

OR

In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

Mid-Market Account Director

San Ramon, CA

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

Commercial Account Director

San Ramon, CA

In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

OR

In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

OR

... Five9 * Conduct monthly and quarterly business reviews with the customer * Maintain accurate and complete call notes and histories within Salesforce * Identify and utilize company resources to ...

Five9

Mid-Market Account Director

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Futran Tech Solutions Pvt. Ltd.

Overseas Contractor

Plano, TX · On-site

$94K - $111K/yr

... Five9 SalesForce or similar Knowledge of underlying commerce and customer service workflows and processes Excellent interpersonal and organization skills Excellent written and oral communication ...

Five9

Mid-Market Account Director

San Ramon, CA

Five9 is a leading provider of cloud contact center software, bringing the power of cloud ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

Five9

OR · On-site

In doing so, drive new revenue opportunities of Five9's products and services. This is a hunting ... Maintain account and opportunity forecasting within our internal forecasting system (SFDC) * Self ...

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Five9 Salesforce information

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$98.9K

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How much do five9 salesforce jobs pay per year?

As of Jun 10, 2026, the average yearly pay for five9 salesforce in the United States is $98,862.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $119,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Five9 Salesforce Specialist, and why are they important?

To thrive as a Five9 Salesforce Specialist, you need a strong understanding of both Salesforce CRM and Five9 cloud contact center platforms, often backed by relevant certifications such as Salesforce Administrator or Five9 Certified User. Familiarity with integration tools, APIs, workflow automation, and reporting dashboards is essential for managing and optimizing these systems. Excellent problem-solving, communication, and project management skills help in collaborating with teams and addressing user needs effectively. These skills ensure seamless system integration, improved customer experience, and efficient business operations.

What is the difference between Five9 Salesforce vs Five9 Customer Support Specialist?

AspectFive9 SalesforceFive9 Customer Support Specialist
Primary RoleSalesforce CRM management, sales automation, and integrationCustomer issue resolution, technical support, and client communication
Required SkillsSalesforce certifications, CRM knowledge, sales process understandingCustomer service skills, troubleshooting, communication
Work EnvironmentOffice or remote, sales and CRM teamsCall centers, support teams, customer service centers
Industry UsageSales, marketing, CRM implementationCustomer service, technical support, client relations

While Five9 Salesforce focuses on managing customer relationships through Salesforce CRM and sales automation, the Five9 Customer Support Specialist role centers on providing direct technical support and resolving customer issues. Both roles may require familiarity with customer data and communication tools, but their core functions differ significantly in scope and daily tasks.

How does a Five9 Salesforce specialist typically collaborate with sales and customer service teams to optimize workflows?

A Five9 Salesforce specialist plays a key role in bridging the gap between technical solutions and business needs by working closely with sales and customer service teams. They gather input on current processes, customize integrations, and ensure both platforms work seamlessly together to streamline communication and reporting. Regular meetings and feedback sessions are common, and specialists often provide user training and ongoing support to maximize adoption. This collaborative environment helps identify pain points early and enables proactive improvements to workflow efficiency.

What is a Five9 Salesforce integration?

A Five9 Salesforce integration connects the Five9 cloud contact center platform with Salesforce CRM, enabling seamless communication and data sharing between the two systems. This integration allows agents to manage calls, access customer information, and automate workflows directly within the Salesforce interface. It enhances agent productivity, improves customer experience, and provides comprehensive reporting and analytics by combining call data with CRM records.
Infographic showing various Five9 Salesforce job openings in the United States as of June 2026, with employment types broken down into 10% Internship, 5% As Needed, 61% Full Time, 5% Part Time, 14% Temporary, and 5% Contract. Highlights an 78% Physical, 5% Hybrid, and 17% Remote job distribution, with an average salary of $98,862 per year, or $47.5 per hour.
Five9 Administrator

Five9 Administrator

Internet Brands

San Francisco, CA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Internet Brands rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

39th of 188 rated software companies

Job description

Five9 Administrator
Job Description: Internet Brands is seeking an experienced Five9 Administrator to manage and enhance our contact center and telecommunications environment. This role is responsible for administering the Five9 platform, supporting other telephony systems (voice and video), implementing solutions for business continuity, and integrating telephony for new acquisitions. The ideal candidate combines deep Five9 expertise with strong VoIP/AV/network knowledge and practical automation skills.
Key Responsibilities Include:
  • Administer and maintain the Five9 platform: IVR, queues, campaigns, dialers, reporting, user accounts, permissions, and integrations.
  • Troubleshoot and resolve Five9, telephony, and agent issues; coordinate vendor escalations as needed.
  • Design, implement, and support telephony solutions to meet business objectives and continuity requirements.
  • Lead telephony integrations during acquisitions and with business applications (CRM, ticketing, etc.).
  • Monitor system performance (network traffic, capacity, security) and recommend optimizations.
  • Develop and maintain disaster recovery and contingency plans for voice services.
  • Manage telecom vendor relationships, review product roadmaps, and drive problem resolution.
  • Create and maintain runbooks, operational documentation, and Tier 1 support procedures.
  • Provide technical support across Tier 1-3 and resolve ticketed requests in a timely manner.
  • Perform preventive maintenance, backups, and recovery procedures.
Required Qualifications:
  • Extensive, hands-on experience with Five9: configuration, administration, reporting, and troubleshooting within a contact center environment.
  • Solid understanding of VoIP, AV, networking concepts, and security best practices for voice/video systems.
  • Familiarity with other telephony platforms (e.g., RingCentral, Avaya).
  • Experience implementing telephony solutions for business continuity and disaster recovery.
  • Bachelor's degree or equivalent practical experience.
Preferred Qualifications:
  • Scripting and automation experience (PowerShell, REST APIs, or similar) to build integrations and automate tasks.
  • Experience integrating telephony with CRMs such as Salesforce or Microsoft Dynamics.
  • Certifications in Five9 or related telephony platforms.
  • Prior experience managing telecom vendor relationships and roadmap planning.
About Internet Brands: At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to depend on your skills, qualifications, and experience. We encourage all interested candidates to apply. We expect this role to start with a base in the low 100ks.
In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.
Internet Brands, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
Internet Brands is an equal opportunity employer, and we welcome applicants from all backgrounds. We comply with all applicable laws and regulations, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).
Notice to California residents: you can find information about our privacy practices, on: https://www.internetbrands.com/work-with-us/cpra
Employment Type: Full-Time

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