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Job Postings Closing Dates: A job posting may close before the listed deadline if the number of applications reaches the limit for that position. If the original deadline produced fewer applications than expected, the posting may remain open longer.
Application: The application must be filled out completely; stating "see resume" anywhere in the application, is not an acceptable substitute for a completed application.
Application Notification: Please note that some communications from Talent Acquisition/ Human Resources department may be sent from noreply@services.cityofaspen.com.

Enjoy Golf Benefits:

Employees who meet the required weekly working hours are granted structured golfing privileges.

Accommodating employment with flexible work arrangements.

Collaborative and supportive team-oriented workplace.

Strong emphasis on exceptional customer service.

The City of Aspen is an Equal Opportunity Employer

The City of Aspen is hiring for the following seasonal Golf position:

Job Title: Golf Shop Manager
Department: Golf
Classification: Non-Exempt, seasonal
Golf Season: April 1, 2026 - October 1, 2026
Pay Range: $25.61- $30.74

Position Summary: This seasonal role exemplifies leadership through effective communication and conduct. The Golf Shop Manager oversees the daily operations of front-line services at Aspen Golf Club, ensuring they meet the highest standards. Key responsibilities include scheduling and supervising Outside Services and Player Assistants/Starters, managing inventory, conducting staff training, maintaining customer service excellence, and supporting leagues, events, tournaments, and group outings.

Supervision Exercised and Received: The role reports directly to the Head Golf Professional and 1st Assistant Professional. It provides support to the 1st Assistant with managing the inside staff, while also overseeing all Outside Services as well as Player Assistant/Starter team members. In situations where both the Head Professional and 1st Assistant Professional are absent, this position serves as the acting manager.

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Essential Job Functions:
Retail and Office Management
Manages and supports the operation of all administrative functions, with emphasis on reservations, customer service, bank/deposit handling, and inventory management.
Trains, manages, and oversees all Outside Services and Player Assistant/Starter staff as outlined by the Head Golf Professional.
Contributes to and oversees department goal tracking and adherence to Customer Service Standards.
Ensures Golf Shop staff are well-trained, managed, and deliver outstanding guest experiences in a fun, professional workplace.
Assists with retail buying and purchasing as directed by the Head Golf Professional.
Manages retail displays, handles orders and receiving, organizes stock, supports merchandising and marketing, and processes invoices.

Events & Golf Operations
Manages, organizes, and oversees all special events, leagues, tournaments, and group outings as outlined by the Head Golf Professional.
Plans and communicates all events proactively with staff to ensure Customer Service Standards are surpassed.
May develops and implements outreach strategies to increase public awareness regarding sales, events, and marketing.

Budget, Inventory, and Operational Management
Assists the Golf Professionals in managing and monitoring retail and payroll budgets.
Ensures invoices and special orders are ordered, tracked, and processed.
Tracks inventory, manages user accounts, and maintains tee sheet management.
Oversees all deposits, bank bags, and change bags.
Performs routine inventory checks and generates reports.

Professional Requirements:
Maintains a minimum 10.0 USGA Handicap Index

City Organizational Values:
Supports and models the City of Aspen organizational values: Service, Partnership, Stewardship, and Innovation. Organizational values are shared principles that guide behavior across the organization. This position is responsible for upholding and applying these values while performing daily work functions.
Other duties as assigned.

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Core Competencies: Displays the following key competencies in the overall job performance to include knowledge, skills, and abilities:
Service: Provides service with excellence, humility, integrity, and respect in daily work, builds trust by listening, treats people with respect, acknowledges opportunities for improvement, and follows through with commitments.
Partnership: Actively creates strong, supportive internal and external relationships to attain a common goal and achieve greater impact together.
Stewardship: Balances social, environmental, and financial responsibilities, evaluating the impact of decision making on a thriving future for all.
Innovation: Develops technical expertise to pursue new ideas and creative outcomes, grounded in Aspen's unique culture, opportunities, and challenges.
Communication: Knowledge of effective and appropriate communication. Ability to use knowledge effectively in various contexts which may require oral, written, visual and non-verbal communication.
Interpersonal: Works to develop strength in interpersonal skills. Has the ability to work well with diverse groups of people, both inside and outside the organization.
Technology: Demonstrates technology skills sufficient for the nature and level of position. Demonstrates a willingness to learn new technologies and transition job duties accordingly to support technological advances and innovation.
Team Building: Works to build and maintain high performing teams to includes appreciating differences and reinforcing a sense of belonging.
Accountability & Trust: Follows through on commitments, takes responsibility for outcomes, and values relationships.
Strategic Thinking: Works to bring a strategic focus to daily work, anticipates problems and considers solutions.
Business Acumen: Demonstrates understanding of business processes, objectives, and goals.
Golf Expertise: Knowledge of the materials and methods used in golf course upkeep and construction.
Safety: Knowledge of safety policies, procedures, and strategies relevant to the Golf Department.

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Minimum Requirements:
Education: High School Diploma or GED equivalent.

Experience: Minimum of three years of professional experience in golf shop or retail operations, including 2 years of supervisory experience.

Technical Knowledge: Must be proficient with POS systems, Microsoft Word, Excel, Outlook (Email), and have a basic understanding of online computer-based technology applications, which includes accessing web-based platforms.

Licenses & Certifications: Must possess a valid Colorado Driver's License or be able to obtain one within 30 days of start date.

NOTE: This position requires a Criminal Background Check upon hire. Employment is contingent upon successful completion of a Criminal Background Check.
NOTE: Any combination of experience and education that would likely provide the required abilities, knowledge and skills as determined by the City of Aspen may be substituted for the requirements above.

Position Type and Work Hours:
Seasonal: 40-hour work week, Hours may vary depending on depending on operational needs and golf season
Season Start Date: April 1, 2026
Season End Date: October 1, 2026
Must be able to work weekends and holidays.
Standard golf shop hours, during the Peak Season: 6:00 am to 8:00 pm

Work Environment:
Indoors: Golf clubhouse and front counter.
Outdoors/Off-Site: Provides supervision and direction to Outside Service personnel. Assists with the fulfillment of all Outside Service duties as required.

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Physical Demands:
Visual Acuity: Ability to bring objects into focus.
Balancing: Maintaining equilibrium.
Bending: Bending or position oneself to move an object from one level to another.
Carrying: transporting or moving an object.
Crouching: Bending body downward and forward by bending leg and spine.
Climbing: Ascending or descending stationary objects.
Eye/Hand/Foot Coordination: Performing work through using two or more body parts or other devices.
Gripping/Grasping: Ability to apply pressure with fingers and palm.
Handling: Seizing, holding, grasping, through use of hands, fingers, or other means.
Hearing: Perceiving and comprehending the nature and direction of sounds.
Kneeling: Bending legs at knees to come to rest on knee or knees
Lifting: Moving objects weighing no more than 50 pounds from one level to another.
Pushing/Pulling: Ability to use upper extremities to exert force in order to press, draw, drag or haul objects in a sustained motion.
Reaching: Extending the hands and arms or other device in any direction.
Repetitive motions: Making frequent or continuous movements.
Sitting: Remaining in a stationary position.
Standing: Ability to sustain position for a period of time.
Stooping: Bending body downward and forward by bending spine at the waist.
Talking: Communicating ideas or exchanging information.
Walking: Ability to move to traverse from one location to another.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.