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First Step House

ACT Program Assistant

Salt Lake City, UT · On-site

$50K - $55K/yr

ACT Program Assistant Help People Build Lives of Meaning, Purpose, and RecoveryAt First Step House, our mission is simple: We help people build lives of meaning, purpose, and recovery.We are seeking ...

First Step House

ACT Psych APRN

Salt Lake City, UT · On-site

$110K - $118K/yr

Psychiatrist / Prescriber - Assertive Community Treatment TeamSalt Lake City, UtahHelp People Build Lives of Meaning, Purpose, and RecoveryAt First Step House, our mission is simple: We help people ...

First Step House

ACT Case Manager

Salt Lake City, UT · On-site

$46K/yr

ACT Case ManagerHelp People Build Lives of Meaning, Purpose, and RecoveryAt First Step House, our mission is simple: We help people build lives of meaning, purpose, and recovery.We are seeking a ...

First Step House

44 N Case Manager

Salt Lake City, UT · On-site

$46K/yr

FIRST STEP HOUSEWe help people build lives of meaning, purpose, and recovery.Salt Lake City, Utah | firststephouse.org44 North Case ManagerWe are seeking a compassionate, motivated, and recovery ...

First Step House

ACT RN

Salt Lake City, UT · On-site

$65K - $80K/yr

ACT Team Registered NurseSalt Lake City, UtahHelp People Build Lives of Meaning, Purpose, and RecoveryAt First Step House, our mission is simple: We help people build lives of meaning, purpose, and ...

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$102.4K

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How much do first step jobs pay per year?

As of Jun 19, 2026, the average yearly pay for first step in the United States is $102,424.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,000.00 and $119,500.00 per year, depending on experience, location, and employer.

What are First Step jobs?

First Step jobs typically refer to entry-level positions that are designed for individuals starting their careers or transitioning into a new field. These roles often require minimal prior experience and focus on building foundational skills and work habits. First Step jobs can be found in a variety of industries, including retail, hospitality, administration, and manufacturing. They provide valuable experience, training, and opportunities for advancement. Many people use First Step jobs as a way to gain exposure to a specific industry and to develop a professional network.

What is the difference between First Step vs Customer Service Representative?

AspectFirst StepCustomer Service Representative
Required CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentEntry-level, office or call centerCall centers, retail, or office settings
Industry UsageOften an entry point in various industriesCustomer-facing roles across industries
Common Search/ComparisonYesYes

First Step roles are typically entry-level positions requiring minimal experience, often serving as an initial point of employment. Customer Service Representatives also serve as entry-level roles focused on client interaction. While both roles require similar credentials and work environments, First Step positions may be broader and less specialized, making them a common starting point for many careers.

What are the key skills and qualifications needed to thrive as a First Step, and why are they important?

I'm sorry, but 'First Step' is not recognized as a real-world professional occupation, so I cannot provide a relevant answer.

What are some common challenges faced by professionals in a First Step role, and how can they be addressed?

Professionals in a First Step role often encounter challenges such as adapting to fast-paced environments, managing a diverse workload, and quickly learning new processes or tools. To address these challenges, it's helpful to proactively seek feedback, communicate openly with team members, and take advantage of any on-the-job training or mentorship opportunities. Building strong organizational skills and maintaining a growth mindset can also make the transition smoother and set you up for success as you advance in your career.
More about First Step jobs
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What states have the most First Step jobs? States with the most job openings for First Step jobs include:
First Step jobs near you
Infographic showing various First Step job openings in the United States as of June 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $102,424 per year, or $49.2 per hour.

Client Support Associate - Grave (10pm to 6:30am)

First Step Communities

North Highlands, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Salary: $21.00 - $24.00 per hour

Why work at First Step Communities?


Joining the team at First Step Communities offers more benefits beyond just a job. It's a career that offers a chance to:


Make a Tangible Difference:Tackle the critical issue of homelessness in the community. By joining our team, you will directly contribute to positive change in our clients lives and see the impact of your efforts firsthand.

Purpose and Connection:Sharing your skills and passions with a cause you care about is incredibly rewarding. You'll connect with like-minded individuals and discover a sense of purpose beyond your daily routine.

Expand Your Network:Our community is filled with a vibrant network of passionate individuals and partner organizations. By joining our team you'll expand your client focused networks, opening doors to new opportunities and collaborations.

Make Your Community Stronger:Local non-profits are the backbone of strong communities. By joining ours, youll contribute to building a more vibrant, inclusive, and resilient place for everyone to thrive.

Joining our team is an investment in yourself, your community, and a cause you believe in. Take the First Step and discover the potential of

making a difference in our community by starting a career at First Step Communities.


Job Title: Client Support Associates (CSA)

Semi-Outdoor Program: Roseville Road Shelter - Pallet Homes and Travel Trailers

Location: North Sacramento

Reports To: Site Supervisor(s) or Program Director

FLSA Status: Non-Exempt

Revision Date: December 2023

Full time shifts available - must be able to work on the weekends


Summary:

Roseville road shelter is a sanctioned place for anyone who is experiencing homelessness on the streets of Sacramento. Working as part of a team, CSAs will monitor and direct the clients in all areas of the campus. CSAs are responsible for keeping safety watch, day and night, and performing conflict resolution should issues arise. CSAs are to build a rapport and trust with clients in hopes to get them the resources and services they need in hope toend their cycle of homelessness!

The FSC Roseville Road Shelter is for adults 18 and over and the CSA staff will work mainly as lot attendants at various locations.


Essential Duties and Responsibilities: Specific duties may vary based on location and shift. Other duties may be assigned.

  • Monitor and facilitate all clients who come in and out of the facility, including security checks to make sure weapons and drugs and/or paraphernalia are not on-site.
  • Monitoring and facilitating new clients to program rules and regulations.
  • Direct activities of the clients while at the campus location.
  • Keep safety watch day and night and lead conflict resolution should issues requiring intervention arise.
  • Assist guests when needed.
  • Escalate to Managements attention any observed or suspected abuse and/or neglect of disabled individuals, dependent adults and elder/senior citizens.
  • Help clients access stored possessions (if any) and process their exit from the facility as required.
  • Distribute and serve lunch and dinner to clients on-site.
  • Receive, process, distribute and store donation items received from the public.
  • Performs facility cleaning and maintenance, which includes sanitizing and cleaning the common area(s), showers, pallet homes, and travel trailers cleanup.
  • Regular, predictable attendance is required.
  • Writes clear and legible daily activity logs and incident reports.
  • Perform campus and client activity monitoring as assigned.
  • Ability to get along and work effectively with others
  • Ability to work outdoors in varying weather conditions.
  • Ability to walk in uneven terrain


Supervisory Responsibilities: This job has no supervisory duties.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Benefits:

  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Graveyard shift
  • Holidays
  • Weekends as needed


License/Certification:

  • Driver's License or Government ID (Required)

Ability to Relocate:

  • North Highlands, CA 95660: Relocate before starting work (Required)


Work Location: In person