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First Source Jobs in Palm Bay, FL (NOW HIRING)

AERONIX INC

Quality Engineer

Melbourne, FL · On-site

$85K - $120K/yr

Source inspections * First Article Inspections (FAIs) * Document inspection results and communicate nonconformances. * Work closely with Engineering, Manufacturing, Purchasing, and Supply Chain to ...

U.S. Navy

Boatswain's Mate

Melbourne Village, FL · On-site

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties ...

U.S. Navy

Boatswain's Mate

Merritt Island, FL · On-site

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties ...

U.S. Navy

Boatswain's Mate

Fort Pierce, FL · On-site

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties ...

U.S. Navy

Boatswain's Mate

Satellite Beach, FL · On-site

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties ...

U.S. Navy

Boatswain's Mate

Palm Bay, FL · On-site

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties ...

U.S. Navy

Boatswain's Mate

Cocoa Beach, FL · On-site

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties ...

U.S. Navy

Boatswain's Mate

Vero Beach, FL · On-site

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties ...

U.S. Navy

Boatswain's Mate

Indian Harbour Beach, FL · On-site

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source. Notes and Disclaimers This description is a general overview of typical duties ...

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Showing results 1-20

All JobsFirst Source JobsFirst Source Jobs in Palm Bay, FL

First Source information

See Palm Bay, FL salary details

$56.8K

$73.4K

$87.1K

How much do first source jobs pay per year?

As of Aug 24, 2026, the average yearly pay for first source in Palm Bay, FL is $73,391.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,300.00 and $80,500.00 per year, depending on experience, location, and employer.

What is a First Source job?

First Source jobs refer to positions offered through the First Source Hiring Program, which aims to connect local residents with employment opportunities, particularly in cities like Boston. Employers receiving certain public contracts are required to give priority to local job seekers when filling new or vacant positions. The goal is to promote economic growth within the community by ensuring residents have access to available jobs. These roles can span various industries, including construction, administration, and more. Participation in First Source programs often involves job readiness training and placement support.

What are the key skills and qualifications needed to thrive as a First Source customer service representative?

To thrive as a First Source customer service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is also important. Patience, active listening, and a positive attitude help deliver excellent customer experiences and resolve issues efficiently. These skills ensure customer satisfaction, efficient handling of inquiries, and contribute to the company's reputation for quality service.

What are the typical challenges faced by new employees at First Source, and how can they be overcome?

New employees at First Source may initially find it challenging to adapt to the fast-paced environment and meet the performance metrics commonly used in BPO settings. Balancing high call volumes or case loads while maintaining quality standards can require strong time management and communication skills. However, First Source provides thorough training and support from team leads and mentors, which helps new hires develop confidence and proficiency. Proactively seeking feedback and collaborating with colleagues can also accelerate your adjustment and success in the role.

What is the difference between First Source vs Customer Service Representative?

AspectFirst SourceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support centers, or remoteCall centers, retail, or office settings
Employer & Industry UsageUsed across industries like telecommunications, finance, and retailCommon in retail, telecom, healthcare, and service industries

First Source and Customer Service Representative roles share similar credentials and work environments, often involving customer interaction via phone or online. While First Source may refer to a specific company or program, Customer Service Representatives are a broader job title found across many industries. Both roles focus on assisting customers, but First Source may emphasize specific processes or systems used by certain employers.

What job categories do people searching First Source jobs in Palm Bay, FL look for?

The top searched job categories for First Source jobs in Palm Bay, FL are:

What cities near Palm Bay, FL are hiring for First Source jobs?

Cities near Palm Bay, FL with the most First Source job openings:

First Source jobs near you
Infographic showing various First Source job openings in Palm Bay, FL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $73,391 per year, or $35.3 per hour.

Customer Service Representative

First Source LLC

Palm Bay, FL • On-site

$19.50/hr

Other

Posted 20 days ago

Job description

Bilingual Sr. Customer Support Representative - (Spanish/English) $19.50/hr
Onsite located at 2330 Commerce Park Dr. NE, Palm Bay, FL 32905
Essential Job Functions:
• Provide support and assistance to fellow partners that may have questions during their day to day
duties assisting customers.• Assist in new hire training and onboarding• Assist with updating/creating training materials• Take on a leadership role in the absence of the Customer Support Manager
• Provide information to customers by verifying their request; answering questions; and offering
assistance. Communicate with customers using established phone and email etiquette.
• Find a satisfactory solution to a given problem per standard operating procedures. Resolve product
or service problems by clarifying the customer's complaint; determine the cause of the problem;
select and explain the best solution to solve the problem; expedite correction or adjustment; follow
up as needed to ensure resolution. Possible behavior modification on the side of the employee to
calm a customer as needed.
• Verify company information via governmental websites to set up and maintain accounts daily.
• Troubleshoot with customer if customer is having website problems. Forward call to Tier2 Tech
Support if unable to assist.
• Track and document account information on various spreadsheets to track daily/monthly trends.
• Other duties as assigned.
Position Requirements:
• High school diploma or equivalent
• Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
• Ability to become familiar with company products and navigate systems in a reasonable amount of
time
• Ability to communicate effectively verbally and in writing
• Ability to understand, problem solve and respond to a customers' needs in a timely manner
• Ability to perform detailed, accurate data entry and meticulous attention to detail
• Ability to multi-task, prioritize work and manage own time to meet department goals and deadlines
• Ability to maintain cooperative effective working relationships within company
• Support a team environment, focused on the greater good and eager to pitch in to help when
needed

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