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How much do first source bank jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for first source bank in the United States is $30.18, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $33.41 per hour, depending on experience, location, and employer.

What is First Source Bank and what services does it offer?

First Source Bank is a regional financial institution that provides a variety of banking services to individuals, businesses, and organizations. These services typically include personal and business checking and savings accounts, loans, mortgages, credit cards, and investment products. The bank also offers online and mobile banking, wealth management, and financial planning services. With a focus on customer service and community involvement, First Source Bank aims to meet the financial needs of its customers while supporting local communities.

What is the difference between First Source Bank vs Customer Service Representative?

AspectFirst Source BankCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; banking certificationsHigh school diploma or equivalent; customer service skills
Work EnvironmentBank branches, offices, online platformsBank branches, call centers, retail locations
Employer & Industry UsageFinancial institutions, banking industryRetail and banking sectors, customer service roles

First Source Bank and Customer Service Representatives both require similar educational backgrounds and work in banking environments. While First Source Bank is a specific financial institution, Customer Service Representatives work across various companies, including banks. The roles overlap in customer interaction and service delivery, but First Source Bank refers to a specific employer, whereas Customer Service Representative is a broader job title.

What are the key skills and qualifications needed to thrive as a First Source Bank employee, and why are they important?

To thrive as a First Source Bank employee, you need a background in finance or business, strong customer service abilities, and often a bachelor's degree in a related field. Familiarity with banking software, financial products, and compliance regulations, as well as certifications like NMLS for certain roles, is typically required. Outstanding communication, attention to detail, and problem-solving skills help build trust with clients and foster teamwork. These skills ensure excellent customer service, regulatory compliance, and successful daily operations in a banking environment.

What opportunities for professional development and career advancement are available for employees at First Source Bank?

First Source Bank offers a range of professional development opportunities for its employees, including in-house training programs, mentorship, and tuition assistance for relevant courses. Employees are encouraged to pursue certifications and attend workshops to enhance their skills. Advancement is typically based on performance, initiative, and demonstrated leadership potential, with many team members being promoted from within. The bank also supports lateral moves to different departments for those seeking to broaden their experience.
What cities are hiring for First Source Bank jobs? Cities with the most First Source Bank job openings:
What states have the most First Source Bank jobs? States with the most job openings for First Source Bank jobs include:
First Source Bank jobs near you
Infographic showing various First Source Bank job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Part Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $62,769 per year, or $30.2 per hour.
Personal Banker (Client Services Associate), St. Joseph Downtown Banking Center, St. Joseph, MI

Personal Banker (Client Services Associate), St. Joseph Downtown Banking Center, St. Joseph, MI

1st Source Bank

Saint Joseph, MI • On-site

$18.25 - $22.25/hr

Full-time

Posted 7 days ago

1st Source Bank rating

9.1

Company rating: 9.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

3rd of 141 rated banks

Job description

POSITION SUMMARYProvides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services.
ESSENTIAL REQUIREMENTS
  • Processes banking center transactions, safety deposit, cash machine and vault balancing activities, following bank policies and procedures.
  • Greets clients as they enter the banking center, identifies client needs, promotes bank products and services, and refers clients to the appropriate business colleague, if needed.
  • Opens personal accounts, CD's and cross-sells bank services.
  • Answers client inquiries and resolves less complex issues.
  • Builds client loyalty; establishes client relationships, including addressing each client by name.
  • Consistently delivers exceptional customer service to each and every client.
  • Adheres to established bank policies, procedures and guidelines.
  • Participates in retail sales programs to help meet personal and banking center goals.
  • Actively participates in team meetings and participates in community projects and appropriate educational programs related to the position.
  • Provides transaction overrides and other assistance to less experienced CSRs on transaction processing and balancing as necessary.
  • Assists Manager with audits, reporting and scheduling as requested.
  • Regular and predictable attendance is an essential requirement of the position.
  • Responsible for the completion of all training related to the position.
  • Understands all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONS
  • Demonstrates appropriate levels of interpersonal skills for clients and staff members.
  • Performs all other duties as assigned.

EXPERIENCE/SKILLS
  • Four (4) or more years of retail banking experience preferred.
  • Customer service and sales oriented.
  • High degree of attention to detail.
  • Good written and verbal communication skills.
  • Good PC skills - proficiency in Microsoft word and Excel essential.
  • Ability to cross-sell bank products and services.
  • Highly motivated.
  • Ability to work in a team atmosphere.
  • Ability to protect the confidentiality/privacy of others as appropriate, as well as of company documents and records.
  • Ability to handle multiple tasks in a fast-paced environment.

EDUCATIONOne (1) - three (3) years college preferred.
TRAVEL REQUIREMENTSAbility to travel to all locations as needed for meetings, projects, training, seminars, etc
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.
EQUIPMENTMS Office PC, fax, phone and standard office equipment.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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