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First Management Jobs in Maryland (NOW HIRING)

First American

$97K - $130K/yr

First American's National Production Services division provides global title and escrow production ... Ensure effective utilization of the Quality Management System (QMS). * Establish strategic ...

First American

$129K - $172K/yr

Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are ... May get input from Senior Management/Executive Management. * Other duties as assigned WHAT YOU'LL ...

First American

What We Do First American Exchange Company is seeking a Senior Manager, Marketing Analytics & Growth Strategy to help lead the next phase of growth for a proven, high-performing marketing ...

Cintas

Management Trainee

Jessup, MD

$61K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Regular Schedule: Full Time Shift: 1st Shift

Cintas

Management Trainee

Jessup, MD · On-site

$61K/yr

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Regular Schedule: Full Time Shift: 1st Shift

1st Choice, LLC

Be Seen First

Remote Clinical Program Manager (LCSW)

Silver Spring, MD · On-site

$46/hr

Company Description 1st Choice is a professional management consulting firm with more than two decades of experience delivering innovative consulting, technology, and staffing solutions to federal ...

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First Management information

What are some common challenges faced by those in their first management role, and how can they be overcome?

Individuals in their first management position often encounter challenges such as transitioning from peer to leader, delegating tasks effectively, and providing constructive feedback. It's common to feel pressure to prove oneself while balancing team needs and organizational goals. Overcoming these challenges involves clear communication, seeking mentorship from experienced managers, and being open to learning through both successes and setbacks. Embracing a growth mindset and regularly soliciting feedback from your team can foster trust and help you develop as an effective leader.

What is first management?

First Management typically refers to entry-level or frontline management positions within an organization. These managers are responsible for overseeing the daily operations of a team or department and act as a link between staff and higher-level management. They handle tasks such as scheduling, supervising employees, implementing company policies, and ensuring that organizational goals are met at the operational level. First Management roles are crucial for maintaining workflow and addressing any issues that arise on the ground.

What is the difference between First Management vs Customer Service Supervisor?

AspectFirst ManagementCustomer Service Supervisor
Required CredentialsTypically requires a high school diploma or equivalent; some roles prefer associate or bachelor's degreesUsually requires a high school diploma; some roles prefer associate or bachelor's degrees
Work EnvironmentOffice or retail settings, overseeing staff and operationsCustomer service centers, retail stores, or call centers, supervising customer service teams
Employer & Industry UsageCommon in retail, hospitality, and service industries for entry-level managementCommon in retail, telecommunications, and service sectors for team supervision

First Management and Customer Service Supervisor roles often require similar credentials and are found in comparable work environments. Both positions focus on overseeing staff and ensuring customer satisfaction, making them closely related in the industry. The main difference lies in scope; First Management may involve broader operational responsibilities, while Customer Service Supervisors focus specifically on customer interactions and team supervision.

What are the key skills and qualifications needed to thrive as a first-line manager, and why are they important?

To thrive as a First-Line Manager, you need strong leadership abilities, problem-solving skills, and often a bachelor’s degree related to the field. Familiarity with project management software, HR systems, and standard office productivity tools is typically required. Effective communication, conflict resolution, and motivational skills help set successful managers apart. These competencies ensure teams meet goals efficiently, adapt to changes, and maintain high morale within the organization.
What are popular job titles related to First Management jobs in Maryland? For First Management jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching First Management jobs in Maryland look for? The top searched job categories for First Management jobs in Maryland are:
First Management jobs near you

Business Process Manager - Quality Governance

First American

California, MD • Remote

$97K - $130K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 18 days ago

Job description

Who We AreJoin a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoThe Business Process Manager - Quality Governance is responsible for leading the enterprise quality management function for GO Title, ensuring operational quality governance, stakeholder alignment, continuous improvement, and strategic execution across supported business segments.
This role provides leadership and direction for the Quality organization, including Quality Leads, Senior Quality Leads, quality governance initiatives, stakeholder engagement strategies, operational reporting, and QMS optimization.Position Purpose

Provides strategic and operational leadership for GO-Title's quality management framework, driving enterprise quality governance, stakeholder engagement, operational quality strategy, and continuous improvement.

Essential Functions
  • Lead and oversee the GO-Title Quality Governance organization.
  • Establish enterprise quality standards and governance practices.
  • Develop operational quality strategies aligned with business goals.
  • Oversee enterprise quality performance and corrective action effectiveness.
  • Monitor operational quality metrics and reporting.
  • Drive enterprise-level continuous improvement initiatives.
  • Ensure effective utilization of the Quality Management System (QMS).
  • Establish strategic partnerships with stakeholders and operational leadership.
  • Serve as an escalation point for significant quality concerns.
  • Lead executive-level quality reviews and operational alignment discussions.
  • Lead, mentor, and develop Quality Leads and Senior Quality Leads.
  • Oversee enterprise quality reporting, dashboards, and executive summaries.
  • Lead enterprise quality transformation initiatives.
Job Complexities
  • Leads highly complex enterprise quality operations.
  • Exercises substantial independent judgment and strategic decision-making authority.
  • Balances operational quality governance with stakeholder partnership and business alignment.
  • Manages enterprise-level operational risks, escalations, and stakeholder concerns.
Supervision Received or Extended
  • Manages operational quality functions across supported business areas.
  • Provides leadership and direction for Quality Leads and operational quality initiatives.
  • Oversees stakeholder engagement, reporting, and continuous improvement efforts.
  • Responsible for coaching, mentoring, and talent development within the Quality organization.
Knowledge and Skills / Technology Used
  • Advanced knowledge of quality management systems and operational governance.
  • Strong analytical and root cause analysis skills.
  • Strong stakeholder management and relationship-building capabilities.
  • Excellent executive communication and presentation skills.
  • Ability to influence across operational and executive environments.
  • Customer-service-oriented leadership approach.
  • Experience leading operational improvement initiatives.
  • Proficiency with Microsoft Office Suite and reporting tools.
Typical Education
  • Bachelor's degree in Business, Operations, Quality Management, or related field preferred.
Typical Range of Experience
  • Typically requires 8-12+ years of operational, quality, title, or related business experience.
  • Experience leading quality governance and operational improvement initiatives preferred.
  • Experience facilitating executive-level discussions preferred.
Leadership Philosophy

Transparency
Partnership
Accountability
Operational Excellence
Customer-Service-Oriented Leadership
Shared Success

#LI-DS1

#LI-REMOTE

Pay Range: $97,700.00 - $130,300.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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