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First Insurance Group Jobs in Decatur, IL (NOW HIRING)

Customer Care Representative

Decatur, IL ยท On-site

$15.50 - $21/hr

This position is generally the first touch with our new clients and members, responding to customer ... Medical, Dental and Vision Insurance * Basic Group Life, Short Term and Long Term Disability

This is a great opportunity to join a group that is patient focused, committed to collegiality and ... Competitive compensation package - Guaranteed salary for first year plus bonus opportunity * Sign ...

General Dermatologist

Decatur, IL ยท On-site

$400K - $600K/yr

This is a great opportunity to join a group that is patient focused, committed to collegiality and ... Competitive compensation package - Guaranteed salary for first year plus bonus opportunity * Sign ...

General Dermatologist

Decatur, IL ยท On-site

$400K - $600K/yr

This is a great opportunity to join a group that is patient focused, committed to collegiality and ... Competitive compensation package - Guaranteed salary for first year plus bonus opportunity * Sign ...

General Dermatologist

Decatur, IL ยท On-site

$400K - $600K/yr

This is a great opportunity to join a group that is patient focused, committed to collegiality and ... Competitive compensation package - Guaranteed salary for first year plus bonus opportunity * Sign ...

Construction Foreman

Decatur, IL ยท On-site

$20 - $28/hr

Benefits begin on the first day of employment * Comprehensive Health Coverage: Medical, dental, and vision insurance * Financial Security: Paid Time Off - PTO, Holidays, 401(k) with company match ...

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First Insurance Group information

See Decatur, IL salary details

$30.1K

$56.5K

$83.9K

How much do first insurance group jobs pay per year?

As of Jun 16, 2026, the average yearly pay for first insurance group in Decatur, IL is $56,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $64,500.00 per year, depending on experience, location, and employer.

What is the difference between First Insurance Group vs Insurance Agent?

AspectFirst Insurance GroupInsurance Agent
CredentialsLicenses required (state-specific), insurance licensesLicenses required (state-specific), insurance licenses
Work EnvironmentOffice-based, team-oriented, customer service focusIndependent or agency-based, client-facing, flexible locations
Employer & Industry UsageInsurance companies, agencies, financial servicesIndependent agencies, insurance carriers, brokerages

First Insurance Group and Insurance Agents both require insurance licenses and work within the insurance industry. While First Insurance Group typically operates as a company providing insurance products, Insurance Agents often work independently or for agencies, directly serving clients. The main difference lies in employment structure and scope of services, but both roles share similar credentials and industry environments.

What job categories do people searching First Insurance Group jobs in Decatur, IL look for? The top searched job categories for First Insurance Group jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for First Insurance Group jobs? Cities near Decatur, IL with the most First Insurance Group job openings:
Infographic showing various First Insurance Group job openings in Decatur, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,450 per year, or $27.1 per hour.

Customer Care Representative

Consociate Health

Decatur, IL โ€ข On-site

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago


Job description

Job Description
The Customer Care Representative reports directly to the Customer Care Supervisor and Client Services Manager. This position is generally the first touch with our new clients and members, responding to customer inquiries in a professional and friendly manner. This position is Monday through Friday 8am-5pm.
Principal Duties and Responsibilities:
  • Answer telephone inquiries from insured members, employers, providers, etc. regarding claim status and plan benefits.
  • Assist walk-in customers with plan/claim questions.
  • Answer email inquiries from members, employers, and providers.
  • Maintain knowledge of all Summary Plan Benefit manual of plans administered by Consociate.
  • Perform other duties as assigned.

General Expectations:
  • Present a positive image of Consociate at all times.
  • Provide and promote the delivery of services with a prevailing attitude of respect and recognition of the personal worth and dignity of every individual whether they are a customer or a coworker or supervisor.
  • Communicate in a clear and concise manner, while also demonstrating receptivity through active listening.
  • Identify and perform work that has not been specifically assigned, as needed.
  • Adhere to established safety standards and utilize proper techniques to avoid work-related injuries.
  • Continuously seek opportunities for improvement and suggest ways in which procedures/systems may be modified to accomplish tasks/goals efficiently and effectively.
  • Demonstrate a teamwork philosophy by working cooperatively with others inside and outside the Client Services Division.
  • Attend required in-service and staff meetings.
  • Preserve the confidentiality of all business-sensitive information, including but not limited to that of insured groups and individuals, employees and applicants.

Benefits:
  • Paid time off
  • Paid Holidays
  • Medical, Dental and Vision Insurance
  • Basic Group Life, Short Term and Long Term Disability
  • Voluntary Life, Critical Illness and Accident Coverage
  • 401K Plan: Employees are immediately eligible with a 2% automatic enrollment. Consociate matches up to 4% of an employees' annual salary.

Experience and Skills
  • High School Education required.
  • Minimum of one to three years of experience working with the public. Previous insurance billing or customer service background recommended.

Job Benefits
  • Paid time off
  • Paid Holidays
  • Medical, Dental and Vision Insurance
  • Basic Group Life, Short Term and Long Term Disability
  • Voluntary Life, Critical Illness and Accident Coverage
  • 401K Plan: Employees are immediately eligible with a 2% automatic enrollment. Consociate matches up to 4% of an employees' annual salary.