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First Hospitality Jobs in Iowa (NOW HIRING)

The Abbey Resort

Front Desk Agent

Des Moines, IA · On-site

$14 - $17.50/hr

Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand ...

The Abbey Resort

Front Desk Supervisor

Des Moines, IA · On-site

$16.50 - $21.50/hr

First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and ...

New

HobNob Coffee and Wine Bar

Barista

Des Moines, IA · On-site

$15/hr

This position's primary function is to serve quality products to customers in a friendly and professional manner while adhering to the standards set by First Hospitality. * Responsibilities include ...

New

Carlos O'Kelly's

Restaurant Hospitality Manager

Cedar Falls, IA · On-site

$42K - $52K/yr

... first Orientation ● Developing Talent ● Guest Service ● Interpersonal Influence ● Problem ... Hospitality supervisors, trainers, bartenders, servers, hosts Thrive Restaurant Group is an Equal ...

Beacon Hospitality Group

Be Seen First

Front Desk Agent - Full Time (1st, 2nd, and 3rd Shift)

Cedar Rapids, IA · On-site

$24K - $26K/yr

  • PTO

Company Description At Beacon Hospitality Group, we believe that our team members are the heart of our success. When you join our family, you become part of a people-first culture where teamwork ...

Beacon Hospitality Group

Be Seen First

Front Desk Agent - Full Time (1st, 2nd, and 3rd Shift)

Cedar Rapids, IA · On-site

$24K - $26K/yr

  • PTO

Company Description At Beacon Hospitality Group, we believe that our team members are the heart of our success. When you join our family, you become part of a people-first culture where teamwork ...

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All JobsFirst Hospitality JobsFirst Hospitality Jobs in Iowa

First Hospitality information

See Iowa salary details

$24K

$54.2K

$78K

How much do first hospitality jobs pay per year?

As of Aug 18, 2026, the average yearly pay for first hospitality in Iowa is $54,211.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $64,800.00 per year, depending on experience, location, and employer.

What is First Hospitality?

First Hospitality is a hotel management, development, and investment company that operates properties across the United States. They partner with major hotel brands to manage a wide range of hotels, focusing on delivering high-quality guest experiences and maximizing property value. The company offers services such as property management, asset management, and hotel development. Employees at First Hospitality work in various roles, including hotel operations, sales, marketing, and corporate support. Their mission emphasizes innovation, collaboration, and growth within the hospitality industry.

What are the key skills and qualifications needed to thrive in First Hospitality roles?

To thrive in hospitality, you need strong customer service skills, attention to detail, and relevant experience or education in hospitality management. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is commonly required. Exceptional communication, teamwork, and problem-solving abilities help professionals exceed guest expectations and handle challenges gracefully. These skills are crucial for delivering memorable guest experiences, maintaining operational efficiency, and ensuring customer satisfaction in a competitive industry.

What are the opportunities for career advancement within First Hospitality roles?

First Hospitality offers a variety of pathways for career growth, often encouraging internal promotions and professional development. Team members typically start in entry-level positions such as guest services or food and beverage, and can advance to supervisory or management roles through consistent performance and participation in training programs. The company values cross-training, which allows employees to gain experience in different departments and broaden their skill sets. Regular performance reviews and mentorship programs further support employees looking to move up within the hospitality industry.

What is the difference between First Hospitality vs Hotel Front Desk Agent?

AspectFirst HospitalityHotel Front Desk Agent
Primary RoleOversees hotel operations, manages staff, and ensures guest satisfaction at a managerial levelHandles guest check-ins/outs, reservations, and customer service at the front desk
Required CredentialsHospitality management experience, relevant certifications, leadership skillsHigh school diploma or equivalent, customer service skills, sometimes hospitality certifications
Work EnvironmentOffice setting within hotel, managerial meetings, staff supervisionFront desk area, guest interaction, shift work

First Hospitality focuses on managing hotel operations and staff, often requiring leadership experience, while a Hotel Front Desk Agent primarily handles guest interactions and reservations. Both roles are essential in the hospitality industry but differ in responsibilities and work environment.

Is First Hospitality a good company to work for?

First Hospitality is a hospitality management company that offers roles such as hotel management and staff positions. Employee reviews indicate that the company provides opportunities for career growth and competitive benefits, though experiences can vary by location. It is advisable to research specific properties and roles for a comprehensive understanding.

What are popular job titles related to First Hospitality jobs in Iowa?

For First Hospitality jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching First Hospitality jobs in Iowa look for?

The top searched job categories for First Hospitality jobs in Iowa are:

First Hospitality jobs near you
Infographic showing various First Hospitality job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 19% Part Time, and 4% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $54,211 per year, or $26.1 per hour.

Front Desk Agent

Hotel Fort Des Moines, Curio Collection by Hilton

Des Moines, IA • On-site

$17.50/hr

Full-time

Re-posted 8 days ago

Job description

What's in it for you...
  • Hotel and travel discounts at worldwide destinations!
  • Professional development and promotion opportunities!
About this job...
Guest Service Representatives are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience. Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving. The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.
What you'll be doing...
  • Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
  • Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
  • Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
  • Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
  • Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
  • Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
  • Always maintain professionalism consistent with hotel brand and company expectations.
  • Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
  • Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
  • If applicable, maintain balance and security of house bank and accurately log all transactions.
Requirements...
Experience & Education:
  • 2+ years of customer service experience, preferably in Hospitality or related industry
  • Previous hotel front desk experience heavily preferred
  • High School diploma or equivalency education certificate required
Communication:
  • Excellent verbal and written communication skills
  • Must be able to speak, read, and write in primary language used in the workplace
Physical:
  • 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
  • Lift, lower, and maneuver up to 30 pounds occasionally
About First Hospitality...
Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.
First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

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