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First Citizens Bank Jobs in Georgia (NOW HIRING)

First Citizens

$70 - $90/hr

Whether First Citizens Bank has been established for 120+ years, or expanding its presence in your market, we invite you to be a part of our story. We're looking for people who want more than just a ...

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Citizens Trust Bank

Operations Services Specialist

Lithonia, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Return stop payment items to the bank of first deposit and adjust customer's account accordingly ... Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results ...

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First Citizens Bank information

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How much do first citizens bank jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for first citizens bank in Georgia is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $18.27 per hour, depending on experience, location, and employer.

What is a First Citizens Bank employee?

A First Citizens Bank employee is a professional who works for First Citizens Bank, a financial institution that provides a variety of banking services, such as personal and business accounts, loans, mortgages, and investment solutions. Employees can hold various positions, including tellers, customer service representatives, loan officers, and managers. They are responsible for assisting customers with their financial needs, promoting bank products, and ensuring compliance with banking regulations. Employees play a vital role in maintaining customer satisfaction and supporting the bank’s operations.

What are the typical career advancement opportunities for employees at First Citizens Bank?

At First Citizens Bank, employees often have access to a variety of career advancement opportunities, including internal promotions, professional development programs, and cross-departmental moves. The bank values internal mobility and encourages employees to pursue roles that align with their strengths and interests, whether in retail banking, operations, technology, or management. Regular performance reviews, mentorship initiatives, and educational support further help staff grow and achieve their career goals within the organization.

What are the key skills and qualifications needed to thrive as a First Citizens Bank employee, and why are they important?

To thrive as an employee at First Citizens Bank, you generally need a background in finance or banking, strong numerical skills, and relevant educational qualifications such as a degree in business or finance. Familiarity with banking software systems, financial analysis tools, and regulatory compliance certifications like FINRA or NMLS is typically required for many roles. Excellent customer service, attention to detail, and effective communication are essential soft skills that distinguish top performers. These abilities ensure accurate financial management, regulatory compliance, and positive client experiences, all of which are crucial for the bank's reputation and success.

What is the difference between First Citizens Bank vs Loan Officer?

AspectFirst Citizens BankLoan Officer
CredentialsTypically requires a bachelor's degree in finance, business, or related field; licensing may be required for mortgage loansRequires similar educational background; mortgage loan officers often need state licensing and certifications
Work EnvironmentBank branches, corporate offices, online platformsBank branches, client meetings, remote work
Industry UsageFinancial services, bankingMortgage lending, consumer loans, commercial loans
Common Search/ComparisonFirst Citizens Bank vs Loan Officer

First Citizens Bank and Loan Officers both operate within the banking and financial services industry. While First Citizens Bank is a financial institution offering various banking services, Loan Officers specialize in evaluating and approving loan applications, often requiring similar credentials and working in similar environments. The main difference lies in their roles: First Citizens Bank is the employer, whereas Loan Officers are the professionals providing loan services within or outside the bank.

What are the most commonly searched types of First Citizens Bank jobs in Georgia?

The most popular types of First Citizens Bank jobs in Georgia are:

What are popular job titles related to First Citizens Bank jobs in Georgia?

For First Citizens Bank jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching First Citizens Bank jobs in Georgia look for?

The top searched job categories for First Citizens Bank jobs in Georgia are:

What cities in Georgia are hiring for First Citizens Bank jobs?

Cities in Georgia with the most First Citizens Bank job openings:

First Citizens Bank jobs near you
Infographic showing various First Citizens Bank job openings in Georgia as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 83% In-person, and 17% Hybrid job distribution, with an average salary of $34,877 per year, or $16.8 per hour.

Operations Services Supervisor

First Citizens Bank

Evans, GA • On-site

Full-time

Posted 25 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

106th of 171 rated banks

Job description

Overview

Are you a people person? Be a First Citizens person. Join our branch team and make a difference.

As an Operations Services Supervisor at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. Processes teller transactions and other customer service requests. Facilitates customer awareness and education of bank capabilities, tools and resources. Responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.

A successful candidate will demonstrate:

Management Skills: Capable of managing and developing members on a team to ensure operational soundness

Customer Service Skills: Demonstrates professionalism and empathy in customer interactions

Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team

Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships

Flexibility: Capable of handling multiple demands and can readily shift priorities to support direct reports in daily tasks

Influence: Capable of building rapport with different personalities to drive positive results

Agility: Able to process information and move quickly through problem resolution

Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences


Responsibilities
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
  • Team Leadership - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Leverages the expertise of Bank partners, other managers, and team to accomplish business goals.

Qualifications

Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management

Preferred Area of Experience: Management or supervisory experience

Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 1 years of experience in Financial services, customer service, bank operations, or branch operations management OR High School Diploma or GED and 5 years of experience in Financial services, customer service, bank operations, or branch operations management

Preferred Area of Experience: Management or supervisory experience

Skill(s): Financial literacy, Knowledge of retail banking products and services, Operations Management

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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