Firearms Associate
Zanesville, OH · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Zanesville, OH · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Springfield, OH · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Springfield, OH · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
State College, PA · On-site
$15 - $18.30/hr
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
State College, PA · On-site
$15 - $18.30/hr
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Somerset, KY · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Somerset, KY · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Clearfield, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Clearfield, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Morganton, NC · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Morganton, NC · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Rome, GA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Rome, GA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Greenville, OH · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Greenville, OH · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Evansville, IN · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Evansville, IN · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Ashland, KY · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Ashland, KY · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Prattville, AL · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Prattville, AL · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Franklin, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Franklin, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Cross Lanes, WV · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Cross Lanes, WV · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Butler, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Butler, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Dothan, AL · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Dothan, AL · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Franklin, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Franklin, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Washington, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Washington, PA · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Greensboro, NC · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Greensboro, NC · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Cullman, AL · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Associate
Cullman, AL · On-site
Greet customers with a warm and friendly demeanor as they enter the department, creating a ... Provide friendly, proactive, and professional internal and external support to others, assisting ...
Firearms Customer Support information
See salary details
$12.02 - $13.48
5% of jobs
$13.48 - $14.95
11% of jobs
$16.11 is the 25th percentile. Wages below this are outliers.
$14.95 - $16.41
12% of jobs
$16.41 - $17.88
18% of jobs
The median wage is $18.29 / hr.
$17.88 - $19.34
17% of jobs
$20.46 is the 75th percentile. Wages above this are outliers.
$19.34 - $20.80
17% of jobs
$20.80 - $22.27
8% of jobs
$22.27 - $23.73
4% of jobs
$23.73 - $25.20
4% of jobs
$25.20 - $26.66
3% of jobs
$26.66 - $28.13
1% of jobs
$12
$19
$28
How much do firearms customer support jobs pay per hour?
As of Sep 11, 2026, the average hourly pay for firearms customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.
What is a Firearms Customer Support representative?
A Firearms Customer Support representative is a professional who assists customers with questions, issues, and concerns related to firearms products and services. They provide information about firearm specifications, order status, warranty claims, and relevant laws or regulations. These representatives also help troubleshoot problems, process returns or repairs, and ensure customers have a safe and satisfactory experience. Their role requires strong communication skills and a thorough understanding of firearms and applicable legal requirements.
What are the key skills and qualifications needed to thrive as a Firearms Customer Support representative?
To thrive as a Firearms Customer Support representative, you need strong product knowledge of firearms, familiarity with industry regulations, and experience in customer service, often supported by relevant background checks or certifications. Proficiency with CRM software, order management systems, and sometimes point-of-sale platforms is typically required. Excellent communication, patience, and problem-solving abilities help build rapport and effectively resolve customer concerns. These skills ensure compliance with legal requirements, foster customer trust, and support safe and accurate information sharing in a regulated industry.
What are some common challenges faced in a Firearms Customer Support role, and how are they addressed?
One common challenge in Firearms Customer Support is addressing complex technical inquiries while ensuring all responses comply with strict legal and safety regulations. Representatives must accurately guide customers on product specifications, troubleshooting, and safe handling, sometimes under stressful circumstances. Staying updated with changing laws and company policies is essential. Team members typically receive ongoing training and work closely with compliance and technical departments to provide accurate, timely support.
What is the difference between Firearms Customer Support vs Firearms Sales Associate?
| Aspect | Firearms Customer Support | Firearms Sales Associate |
|---|---|---|
| Required Credentials | Basic knowledge of firearms, customer service skills | Knowledge of firearms, sales certifications often preferred |
| Work Environment | Call centers, online support, retail stores | Retail firearm stores, outdoor sporting goods stores |
| Employer & Industry Usage | Firearm manufacturers, retailers, online platforms | Gun shops, sporting goods stores, outdoor retailers |
| Common Search & Comparison Intent | Customer support roles, service responsibilities | Sales roles, product knowledge, customer interaction |
Firearms Customer Support focuses on assisting customers with inquiries, troubleshooting, and product information, often via phone or online. In contrast, Firearms Sales Associates primarily engage in selling firearms, advising customers on products, and processing transactions. Both roles require firearm knowledge but differ in their primary responsibilities and work environments.
What cities are hiring for Firearms Customer Support jobs?
Cities with the most Firearms Customer Support job openings:
What states have the most Firearms Customer Support jobs?
States with the most job openings for Firearms Customer Support jobs include:
What are popular job titles related to Firearms Customer Support jobs?
For Firearms Customer Support jobs, the most frequently searched job titles are:
Firearms Associate
Zanesville, OH • On-site
Rural King
• Retail • 5 - 10K employees5,001 - 10,000 employees
Full-time
Medical, Retirement
Re-posted 6 days ago
Rural King rating
5.0
Based on 362 frontline employees who took The Breakroom Quiz
Job description
Overview
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
Responsibilities
What You'll do
The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.
None
Qualifications
Essential Qualities for Success
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
About us
Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
Responsibilities
What You'll do
The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.
- Greet customers with a warm and friendly demeanor as they enter the department, creating a welcoming atmosphere and setting the tone for a positive shopping experience.
- Engage the customer in meaningful conversations to understand their specific needs, preferences, and budget constraints by utilizing our customer engagement model.
- Provide expert guidance and unbiased product recommendations to customers based on their individual requirements.
- Ensure compliance with all federal, state, and local laws and regulations pertaining to firearms sales and transfers.
- Complete all required firearm compliance training and demonstrate an understanding of the Firearms SOP.
- Assist customers in selecting appropriate ammunition, accessories, and related products.
- Maintain an organized and visually appealing firearms display area, ensuring products are accurately labeled and priced.
- Process transactions accurately and efficiently, handling payments and necessary documentation.
- Stay updated on current firearm trends, models, and industry news to provide informed recommendations.
- Actively listen to customer concerns, address any questions or issues promptly, and provide appropriate resolutions or escalate to the supervisor, if required.
- Establish and maintain healthy, long-term relationships with customers to generate repeat business and referrals.
- Demonstrate the features and benefits of the products, conduct product demonstrations, and explain technical specifications, as necessary.
- Utilize upselling and cross-selling techniques to maximize sales and increase the average unit per transaction.
- Promote exclusive offers, RK Firearms Plus Protection Plan (RKFPPP), and awareness of the store loyalty program.
- Process special orders, operate the POS register, and resolve return issues as needed.
- Contribute to the visual merchandising efforts by zoning product displays, ensuring proper signage, and maintaining a clean, safe, and attractive sales floor during periods when not assisting customers.
- Participate in cross-training for flexibility in various departments and responsibilities.
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
- Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
None
Qualifications
Essential Qualities for Success
- High school diploma or equivalent; additional education or training in firearms safety is a plus.
- Previous experience in firearms sales or a related field is preferred.
- Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.
- Strong interpersonal and communication skills, with the ability to engage customers effectively.
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
- Excellent attention to detail and organizational skills.
- Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
- Proven track record of consistently producing error-free work and meeting quality standards.
- Proficiency in using computer systems for transaction processing and record-keeping.
- Strong commitment to maintaining a safe and secure shopping environment.
- Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.
- Must be able to stand for prolonged periods of time.
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
- Must be able to verbally communicate effectively with others (in-person and via electronic devices).
- Must have close visual awareness.
- Ability to use a ladder and/or pallet jack.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
What Rural King employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Rural King
Sourced by ZipRecruiter
Industry
Retail
Company size
5,001 - 10,000 Employees
Headquarters location
Mattoon, IL, US
Year founded
1960