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Fire Support Analyst Jobs (NOW HIRING)

Fire Chief / Safety Specialist

Tacoma, WA ยท On-site

$100 - $125/hr

Fire Chief / Safety Specialist The Opportunity * Fire Chief / Safety Specialist at a growth ... Lead or support incident investigations, root cause analysis, and corrective action implementation.

Fire Chief / Safety Specialist Posting Start Date: 6/4/26 Job Location (Short): Tacoma, WA, USA ... analyses to identify and mitigate risk. โ€ข Support and administer permit-to-work systems ...

Fire Analyst

Dearborn, MI ยท On-site

$73K - $102K/yr

FIRE ANALYST SALARY: Minimum: $73,371.00 per year Maximum: $102,939.00 **Position will typically ... Support analysis using tools like Network Analyst, Spatial Analyst, and Business Analyst. Partner ...

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Fire Support Analyst information

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How much do fire support analyst jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for fire support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What states have the most Fire Support Analyst jobs?

States with the most job openings for Fire Support Analyst jobs include:

What are popular job titles related to Fire Support Analyst jobs?

For Fire Support Analyst jobs, the most frequently searched job titles are:

Infographic showing various Fire Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Support Analyst

Cranberry Township, PA โ€ข On-site

Fire Fighter Sales & Service Co.
Fire Protectionย โ€ขย 11 - 50 employees

Full-time

Re-posted 8 days ago


Job description

We are seeking a highly organized and customer-focused Support Analyst. This role is critical in ensuring a smooth transition for end users by providing frontline support, managing escalations, and maintaining clear communication throughout the process. While IT expertise is not required, a basic understanding of software systems is a plus.
Key Responsibilities:

  • Serve as the first point of contact for users.
  • Provide exceptional customer service and support via phone, email, and chat.
  • Escalate technical issues and user concerns to the appropriate teams promptly.
  • Track and document user interactions and issues in a clear and organized manner.
  • Collaborate with internal teams to ensure timely resolution of escalated issues.
  • Assist in creating and maintaining support documentation and FAQs.
  • Monitor rollout progress and report trends or recurring issues to leadership.

Qualifications:

  • Proven experience in a customer service or support role.
  • Excellent organizational skills and attention to detail.
  • Strong communication skills, both written and verbal.
  • Ability to manage multiple tasks and prioritize effectively.
  • Comfortable working in a fast-paced, dynamic environment.
  • Basic familiarity with software systems or willingness to learn quickly.
  • Experience with ticketing systems or help desk tools is a plus.
  • Understanding of escalation protocols and issue tracking.
  • Ability to remain calm and professional under pressure.