Fire Investigator Jobs in Springfield, MA (NOW HIRING)

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA.
At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.
Why work with us?
At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.
Benefits of joining Impact Fire Services
When you join Impact Fire you will receive:

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Career Advancement Opportunities
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in our 401(k) company match
• Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

This position is considered a trainee who is learning the mechanics of sprinkler system installation. Responsibilities include assisting in the inspection, service, installation, and maintenance on commercial sprinkler systems in accordance with federal, state, and local requirements and under the direction of the Lead Technician. This position is responsible for site clean-up, unloading, staging, and distributing work material to other employees at a job site; assisting in maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers, and customers.
Responsibilities include
• Work with the Lead Technician/Fitter to achieve any tasks necessary to complete work on a given job site in a timely, effective manner.
• Learn applicable fire protection codes and obtain applicable state licensing.
• Protect and maintain company equipment.
• Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies.
• Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.
• Perform any other tasks assigned by management.
Qualifications include
• Ability to follow verbal work instructions/directions.
• Capable of working independently and completing duties and projects with moderate supervision.
• Ability to work effectively in a team environment while under pressure to meet expected time frames.
• Demonstrate the initiative to learn skills of the trade.
• Ability to learn applicable installation, inspection, and servicing codes.
• Ability to perform physical activities outlined in the accompanying physical requirements checklist.
• Ability to read labels, signage and directions along with basic math computation skills.
• Demonstrate strong customer service orientation.
• Strong organization skills, positive attitude, and ability to quickly learn.
• Ability to adhere to safety guidelines and procedures at all times.
• Possess a valid driver's license and driving record that meets company requirements.
• Capable of passing a pre-employment background and drug test.
Preferred Qualifications
• Applicable experience in either the fire protection or the commercial customer service business in some capacity
• A commercial sprinkler systems background or a basic level of comfort and knowledge with pipe fitting, electrical work, and commercial sprinkler system fittings
• An ability to provide services across multiple product lines
• Working habits and personal appearance which are both neat and well organized
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.