Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
General Purpose:
Monitors and secures entire program premises, staff and participants. Reportsallincidents on the premises to management.
Essential Functions:
โข Protects and secures program premises
โข Monitors participants and staff activities on daily basis
โข Defuse difficult situations between staff and or participants as needed
โข Document incidents regarding staff and participant conflicts on premises
โข Monitor area where participants await police/paramedics arrival
โข Assigned Fire Guard: if fire is on premises make sure all clients/staff are safely removed from the premises
โข Maintain and ensure HIPAA confidentiality of records (daily)
โข Keeps immediate supervisor well-informed of activities, efforts/results and identify potential problems; recommends corrective actions to immediate supervisor
โข Respects confidentiality in discussing organizational/program, participant, staff and volunteer matters
โข Assists in other duties as needed and directed by management
Qualifications/Basic Job Requirements:
โข High School Diploma or GED preferred
โข Computer Skills: Microsoft Word preferred
โข Strong team player, flexible, energetic
โข Strong interpersonal and communication skills
โข Ability to defuse difficult situations and mediate situations for positive resolution/outcome
โข Fire Guard certificate.
MUST be willing and able to work in all 5 boroughs on in as needed basis
Scope of Responsibility & Positions Supervised:
Directs staff in order to avoid harmful situations. Must intuitively monitor premises and use good judgment to defuse conflict or tense situations. Should recognize potentially dangerous situations and be able to divert attention from such situations. Must have knowledge of office layout and be ready to respond to potentially dangerous situations.
Special Working Conditions:
Requires some physical capability
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you!
If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.