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Fintech Support Jobs (NOW HIRING)

Grasshopper Bank

Fintech Risk Analyst

New York, NY · On-site +1

Our entrepreneurial drive allows us to support the growth and success of a wide range of clients at ... Reporting into the Director of Fintech Risk, we are seeking a motivated Fintech Risk Analyst who ...

RealPage, Inc.

FinTech Counsel

Richardson, TX

The Fintech Counsel is responsible for delivering practical, business-oriented legal guidance on ... Support development of consumer-facing disclosures, agreements, terms of service, and product ...

MAP SSG

Fintech Analyst

Manhattan, NY · On-site

$90K - $120K/yr

The Fintech Analyst provides statistical and quantitative techniques to enhance reporting ... Support and enhance financial systems and reporting platforms, including SaaS-based and cloud ...

MAP SSG

Fintech Analyst

Manhattan, NY · On-site

$90K - $120K/yr

The Fintech Analyst provides statistical and quantitative techniques to enhance reporting ... Support and enhance financial systems and reporting platforms, including SaaS-based and cloud ...

RealPage, Inc.

FinTech Counsel

Richardson, TX · On-site

$138K - $235K/yr

Support development of consumer-facing disclosures, agreements, terms of service, and product documentation for payment and lending products. * Evaluate product changes for licensing, regulatory ...

Fintech

Sales Development Representative

Tampa, FL · On-site

Join Fintech in Tampa, FL as a Sales Development Representative! We are looking for motivated and ... Support * Schedule meetings and demos for Account Executives. * Ensure smooth handoff of qualified ...

Fintech

Sales Development Representative

Tampa, FL · On-site

Join Fintech in Tampa, FL as a Sales Development Representative! We are looking for motivated and ... Support * Schedule meetings and demos for Account Executives. * Ensure smooth handoff of qualified ...

Fintech

Principal Security Engineer

Tampa, FL · On-site

Mentor and support engineers in security concerns, fostering a culture of continuous learning and ... Fintech is a Drug-Free Workplace. Fintech is an Equal Opportunity Employer that does not ...

BitGo

Sales Associate - Fintech

New York, NY · On-site

$115K - $125K/yr

Provide support for live deals, including but not limited to preparing presentations, proposals, and coordinating with other internal teams. * Become a subject matter expert in fintech & payments

Sullivan & Cromwell

Fintech Analyst

New York, NY · On-site

$90K - $120K/yr

SUMMARY The Fintech Analyst provides statistical and quantitative techniques to enhance reporting ... Support and enhance financial systems and reporting platforms, including SaaS-based and cloud ...

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Fintech Support information

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$11

$18

$26

How much do fintech support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for fintech support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Fintech Support vs Fintech Customer Service Representative?

AspectFintech SupportFintech Customer Service Representative
Required CredentialsTechnical knowledge, certifications in finance or IT often preferredCustomer service skills, basic financial knowledge, sometimes certifications
Work EnvironmentTechnical teams, IT departments, support centersCall centers, online chat, email support
Employer & Industry UsageFintech companies, banks, financial institutionsFintech firms, banks, financial service providers
Common Search & Comparison IntentTechnical troubleshooting, system supportCustomer inquiries, account issues

Fintech Support focuses on technical troubleshooting and system support within fintech companies, requiring technical skills and certifications. In contrast, Fintech Customer Service Representatives primarily handle customer inquiries and account issues, emphasizing communication skills and basic financial knowledge. Both roles are vital in the fintech industry but serve different functions based on technical complexity and customer interaction.

What are popular job titles related to Fintech Support jobs?

For Fintech Support jobs, the most frequently searched job titles are:

Infographic showing various Fintech Support job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Hybrid job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Fintech Risk Analyst

New York, NY • On-site, Remote

Grasshopper Bank
Commercial Banking • 51 - 200 employees
Learn more about Grasshopper Bankexternal

Full-time

Re-posted 6 days ago

Key responsibilities

  • Identify, manage, and remediate risks within the Bank's BaaS portfolio.

  • Perform due diligence risk assessments on prospective fintech partners and present findings to senior management.

  • Conduct ongoing testing, monitoring, and quality assurance activities to ensure compliance with policies and regulations.

Job description

Grasshopper Bank is a client-first, digital bank built for the business and innovation economy, with an obsession for providing leading-edge technology, solutions-driven products and superior service through a combination of passionate people and digital resources.

We are a highly experienced team who pride ourselves on diversity of thought and perspective.  Nationally chartered, our portfolio of products and services range from VC, PE & Portfolio Companies to SBA Lending, as well as direct SMB and Embedded Banking.

Our entrepreneurial drive allows us to support the growth and success of a wide range of clients at every stage of their business through inclusive partnership.  We seek out team members who will enable both our organization and our people to grow and thrive through collaboration and acting with integrity and respect.

Our focus on cross-functional teamwork provides a culture where ideas are valued, accountability is encouraged, and successes are celebrated. We welcome all those searching for the opportunity to contribute to banking innovation that influences and supports the emerging digital world of Financial Services.

Our digital first approach enables our teams the flexibility to work remotely. We have offices in NYC and Boston.
Reporting into the Director of Fintech Risk, we are seeking a motivated Fintech Risk Analyst who will contribute to and support a strong risk management culture in working with existing and prospective Fintech partners and business leaders across the organization. This role sits in the second line of defense and is responsible for supporting the adherence and execution of risk pillars across the Banking-as-a-Service (BaaS) portfolio while understanding the competitive landscape of the fintech industry in a regulated Bank environment.
Responsibilities include:
  • Serve as an individual contributor across the Bank's BaaS portfolio to effectively identify, manage, and remediate risks
  • Ongoing collaboration with various teams, including BSA, Embedded Finance, Operations, and Product, and external third party banking technology platforms
  • Perform due diligence risk assessment on prospective fintech partners to assess inherent risk, control effectiveness, and residual risks associated with partnership. Present risk assessment results to senior management for review and approval prior to onboarding
  • Track pre and post-launch risk and compliance requirements for newly onboarded partners
  • Conduct ongoing testing, monitoring, and quality assurance activities for onboarded partners to ensure adherence to Bank policy and regulatory requirements. Track identified issues to remediation
  • Serve as primary risk/compliance contact for specific fintech partners, offering expert advice and direction to ensure their programs comply with applicable regulations and align to Bank requirements, especially those related to financial crimes (BSA/AML, OFAC, fraud) and regulatory compliance (account opening, account maintenance and disclosures, bank statements, funds availability, etc.)
  • Support the maintenance of a prioritized roadmap to address gaps and improve control design and testing practices
  • Participate in relevant team and cross-functional meetings as required
  • At least 3-5 years of experience in banking or fintech risk management and compliance
  • Demonstrated experience with financial crimes compliance (BSA/AML, OFAC watchlists and sanctions)
  • Working knowledge across essential banking compliance areas, including UDAAP, payment network rules (NACHA, VISA/Mastercard, FedNow/TCH RTP), core commercial or consumer compliance regulations (e.g., Reg E, Reg Z, Reg DD, Reg CC, ECOA, FCRA), and/or data privacy regulations (GLBA, FCRA, state laws)
  • Experience in Third-Party Risk Management (TPRM) and related interagency guidance (e.g., OCC, FDIC, FRB)
  • Proficient technical knowledge in financial technology and payments is preferred
  • Strong critical thinking traits, including analytical, problem-solving, and decision-making capabilities
  • Ability to develop and maintain reporting, dashboards and presentations preferred
  • Strong team orientation and ability to collaborate effectively
  • Ability to think outside of the box to develop creative solutions to emerging problems
  • A Bachelor's degree or equivalent relevant work experience

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