Onboarding Operator
Chicago, IL ยท Hybrid
Previous experience within Fintech, payments, POS or Tax Free industry is an added asset Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided ...
Chicago, IL ยท Hybrid
Previous experience within Fintech, payments, POS or Tax Free industry is an added asset Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided ...
Chicago, IL ยท Hybrid
Previous experience within Fintech, payments, POS or Tax Free industry is an added asset Why Planet: Planet is an equal opportunity employer where diversity is valued, and all employment is decided ...
Chicago, IL ยท On-site +1
$159K - $196K/yr
Oversee all things related to new product development (ideation, design, testing, implementation) * Stay on top of what's happening in design and Fintech Qualifications * At least five years of ...
Chicago, IL ยท On-site +1
$159K - $196K/yr
Oversee all things related to new product development (ideation, design, testing, implementation) * Stay on top of what's happening in design and Fintech Qualifications * At least five years of ...
Chicago, IL ยท On-site
$159K - $196K/yr
Oversee all things related to new product development (ideation, design, testing, implementation) * Stay on top of what's happening in design and Fintech Qualifications * At least five years of ...
Chicago, IL ยท On-site
$159K - $196K/yr
Oversee all things related to new product development (ideation, design, testing, implementation) * Stay on top of what's happening in design and Fintech Qualifications * At least five years of ...
Chicago, IL ยท On-site
$159K - $196K/yr
Oversee all things related to new product development (ideation, design, testing, implementation) * Stay on top of what's happening in design and Fintech Qualifications * At least five years of ...
Quick apply
Chicago, IL ยท On-site
$159K - $196K/yr
Oversee all things related to new product development (ideation, design, testing, implementation) * Stay on top of what's happening in design and Fintech Qualifications * At least five years of ...
$120K - $140K/yr
We are a growing technology company in the FinTech and e-commerce space, building secure ... Partner cross-functionally with product, engineering, implementation, support, and customers to ...
Quick apply
$120K - $140K/yr
We are a growing technology company in the FinTech and e-commerce space, building secure ... Partner cross-functionally with product, engineering, implementation, support, and customers to ...
Chicago, IL ยท On-site +1
$140K - $190K/yr
Design and implement scalable, efficient backend services and APIs using Node.js and TypeScript ... Experience working in a regulated fintech, trading, or brokerage environment Compensation: The ...
Chicago, IL ยท On-site +1
$140K - $190K/yr
Design and implement scalable, efficient backend services and APIs using Node.js and TypeScript ... Experience working in a regulated fintech, trading, or brokerage environment Compensation: The ...
Chicago, IL ยท On-site
$88K - $111K/yr
Our culture blends the pace and agility of a fintech start-up with the impact, stability, and ... Define, implement, and rigorously document the core business logic and transformations within the ...
Chicago, IL ยท On-site
$88K - $111K/yr
Our culture blends the pace and agility of a fintech start-up with the impact, stability, and ... Define, implement, and rigorously document the core business logic and transformations within the ...
$119K - $120K/yr
Develops detailed implementation plans including internal, client and third-party resourcing ... Financial Services Experience (Investment, Banking, Insurance, FinTech, etc). * Project manage in a ...
$119K - $120K/yr
Develops detailed implementation plans including internal, client and third-party resourcing ... Financial Services Experience (Investment, Banking, Insurance, FinTech, etc). * Project manage in a ...
Chicago, IL ยท On-site
$11K/mo
Develop and implement acquisition, engagement, retention, and customer value strategies that drive ... Monitor emerging payment, loyalty, fintech, and consumer trends to identify future opportunities ...
Chicago, IL ยท On-site
$11K/mo
Develop and implement acquisition, engagement, retention, and customer value strategies that drive ... Monitor emerging payment, loyalty, fintech, and consumer trends to identify future opportunities ...
$97K - $195K/yr
If you're ready to start learning, growing and making an impact with a career in fintech, we'd like ... Your responsibilities will include developing and implementing scalable software, troubleshooting ...
$97K - $195K/yr
If you're ready to start learning, growing and making an impact with a career in fintech, we'd like ... Your responsibilities will include developing and implementing scalable software, troubleshooting ...
Chicago, IL ยท On-site
$11K - $150K/yr
Develop and implement acquisition, engagement, retention, and customer value strategies that drive ... Monitor emerging payment, loyalty, fintech, and consumer trends to identify future opportunities ...
Chicago, IL ยท On-site
$11K - $150K/yr
Develop and implement acquisition, engagement, retention, and customer value strategies that drive ... Monitor emerging payment, loyalty, fintech, and consumer trends to identify future opportunities ...
Chicago, IL ยท On-site
$11K/mo
Develop and implement acquisition, engagement, retention, and customer value strategies that drive ... Monitor emerging payment, loyalty, fintech, and consumer trends to identify future opportunities ...
Chicago, IL ยท On-site
$11K/mo
Develop and implement acquisition, engagement, retention, and customer value strategies that drive ... Monitor emerging payment, loyalty, fintech, and consumer trends to identify future opportunities ...
Chicago, IL ยท On-site
$100K - $120K/yr
Own the legal hold program, including implementation, tracking, monitoring compliance, and ... or FinTech companies * Strong experience supporting litigation matters, discovery processes ...
Chicago, IL ยท On-site
$100K - $120K/yr
Own the legal hold program, including implementation, tracking, monitoring compliance, and ... or FinTech companies * Strong experience supporting litigation matters, discovery processes ...
Chicago, IL ยท Remote
$95K - $575K/yr
... FinTech), AI and tools for the next generation. Through relationships and the ease of technology resources, financial professionals educate and implement the simple wealth building and income ...
Quick apply
Chicago, IL ยท Remote
$95K - $575K/yr
... FinTech), AI and tools for the next generation. Through relationships and the ease of technology resources, financial professionals educate and implement the simple wealth building and income ...
Chicago, IL ยท On-site
$97K - $195K/yr
If you're ready to start learning, growing and making an impact with a career in fintech, we'd like ... Your responsibilities will include developing and implementing scalable software, troubleshooting ...
Chicago, IL ยท On-site
$97K - $195K/yr
If you're ready to start learning, growing and making an impact with a career in fintech, we'd like ... Your responsibilities will include developing and implementing scalable software, troubleshooting ...
Chicago, IL ยท On-site +1
$58.75 - $78/hr
... fintech company building a modern digital payments platform that enables fast, secure, and ... Design, implement, and optimize monitoring, alerting, and observability solutions across cloud ...
Chicago, IL ยท On-site +1
$58.75 - $78/hr
... fintech company building a modern digital payments platform that enables fast, secure, and ... Design, implement, and optimize monitoring, alerting, and observability solutions across cloud ...
Design and implement APIs that securely connect to third-party payment processors, banks, and fintech partners * Write thoughtful & quality code that is readable, testable, and easily maintainable
Design and implement APIs that securely connect to third-party payment processors, banks, and fintech partners * Write thoughtful & quality code that is readable, testable, and easily maintainable
Chicago, IL ยท On-site
$200K/yr
If you understand how banks, financial institutions, and fintech organizations buy enterprise ... implementation engagements. This is a consultative, multi-stakeholder enterprise sale--you'll ...
Quick apply
Chicago, IL ยท On-site
$200K/yr
If you understand how banks, financial institutions, and fintech organizations buy enterprise ... implementation engagements. This is a consultative, multi-stakeholder enterprise sale--you'll ...
... fintech platforms, while helping define BlackRock's long-term strategy in the digital wealth ... implementation * Activate and expand a network of senior industry relationships to unlock new ...
... fintech platforms, while helping define BlackRock's long-term strategy in the digital wealth ... implementation * Activate and expand a network of senior industry relationships to unlock new ...
Chicago, IL ยท On-site
Own the legal hold program, including implementation, tracking, monitoring compliance, and ... or FinTech companies * Strong experience supporting litigation matters, discovery processes ...
Chicago, IL ยท On-site
Own the legal hold program, including implementation, tracking, monitoring compliance, and ... or FinTech companies * Strong experience supporting litigation matters, discovery processes ...
$35.8K - $46.5K
7% of jobs
$46.5K - $57.3K
4% of jobs
$67.6K is the 25th percentile. Wages below this are outliers.
$57.3K - $68.1K
14% of jobs
$68.1K - $78.8K
15% of jobs
The median wage is $86.3K / yr.
$78.8K - $89.6K
14% of jobs
$89.6K - $100.3K
14% of jobs
$106.2K is the 75th percentile. Wages above this are outliers.
$100.3K - $111.1K
13% of jobs
$111.1K - $121.8K
7% of jobs
$121.8K - $132.6K
5% of jobs
$132.6K - $143.4K
3% of jobs
$143.4K - $154.1K
3% of jobs
$35.8K
$95K
$154.1K
| Aspect | Fintech Implementation | Fintech Project Manager |
|---|---|---|
| Required Credentials | Relevant certifications (e.g., PMP, Agile), technical knowledge | Project management certifications (e.g., PMP), leadership skills |
| Work Environment | Technical teams, client sites, financial institutions | Cross-functional teams, client meetings, planning sessions |
| Employer & Industry Usage | Fintech companies, banks, financial service providers | Financial institutions, consulting firms, fintech firms |
| Search & Comparison Intent | Understanding technical roles in fintech deployment | Managing fintech projects from start to finish |
Fintech Implementation focuses on deploying and integrating fintech solutions, requiring technical skills and certifications. Fintech Project Managers oversee the planning, execution, and delivery of fintech projects, emphasizing leadership and coordination. While both roles work closely in fintech environments, Implementation specialists handle technical deployment, whereas Project Managers coordinate the overall project process.
Full-time
Re-posted 2 days ago
About Planet
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.
We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increaserevenueand save time.
Role overview:
As Onboarding Operator you'll be responsible for managing the end-to-end merchant onboarding process across multiple IT platforms and internal departments at Planet, ensuring a seamless and timely setup experience. Acting as a key point of contact, the role combines strong customer service with cross-functional collaboration to resolve queries, maintain data integrity, and drive continuous improvements in how Planet supports its merchants.
What you will do:
Run all aspects of merchant onboarding, across a number of IT platforms, internal departments and external partners merchants are onboarded in a timely manner
Provide excellent customer service, by responding quickly to customer queries with accurate information, in line with established SLA's
Resolve issues/queries by interacting and communicating with other colleagues/ departments
Route tickets to the correct department to take action on needed changes to merchant's accounts
Submit requests for mass account changes to the appropriate departments, explaining in fine detail the scope of the needed changes, providing screen shots of how to account change is performed in order for the appropriate department to help create mass account change scripts. Help Validate in testing environment if scripts for mass account changes are correctly working.
Adapt to fast moving environment in a proactive and team focused manner
Liaise with Merchants and other departments to enable solutions delivery on time and to the correct specification
Provide accurate, valid and complete information
Liaise with other departments to review contracts to ensure correct configuration and billing models provided
Communicate any improvements that can be made to make supporting merchants more effective
Help maintain and update the team knowledge base
Ensure Data Integrity is maintained when working on tickets by ensure the tickets are appropriately categorized with the type of change being made and that the merchant relevant information is populated on the ticket to help it be easier to find any merchant's records of changes made to their account
Collaborate with internal stakeholders to ensure the best service and experience for the customers we serve
Work with an openness to take on new tasks and challenges as they present themselves within the position
Follow communication procedures, guidelines and policies
Flexibility with traveling to provide onsite Installation support.
Who you are:
You will have a strong understanding of the integrated payments world
Well organized and able to work to tight deadlines
You will be a strong team player
Previous experience within Fintech, payments, POS or Tax Free industry is an added asset
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you - Apply now.
At Planet, you would be working primarily remotely with occasional in office presence for training/meetings.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.