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Financial Counselor Jobs in Tyler, TX (NOW HIRING)

Walker Surgical Center

Surgical Coordinator

Tyler, TX · On-site

Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances. * Counsel patients for Physician Fee and Eye Surgery Center. * Follow up on and ...

Teachers Pension

Financial Advisor

Tyler, TX · On-site

$50K - $100K/yr

Financial Advisor - K-12 Retirement Specialist (403b/457b) Job Details: 1099 | Commission & Fee ... What You'll Do • Conduct one-on-one retirement counseling for K-12 school employees • Lead ...

Kilgore College

Specialist - Scholarships

Kilgore, TX · On-site

... comprehensive counseling--whether in person, by phone, or via email--regarding financial aid eligibility, application procedures, program options, need analysis, and the cost of attendance.

Kilgore College

Specialist - Scholarships

Kilgore, TX · On-site

... counseling-whether in person, by phone, or via email-regarding financial aid eligibility, application procedures, program options, need analysis, and the cost of attendance. * Maintain a thorough ...

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Financial Counselor information

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How much do financial counselor jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for financial counselor in Tyler, TX is $20.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $22.40 per hour, depending on experience, location, and employer.

What is a financial counselor?

Financial counselors are most commonly found in health care organizations. In this role, you meet with patients and their families to discuss their out-of-pocket costs for their recommended treatments and determine payment plans and other financial accommodations to pay for those treatments. Your primary goal is to enable patients to receive the treatment they need while paying off the fees within a reasonable timeframe. You may also follow up with the patients if they need to adjust the terms of their payment plan. Other types of financial counselors are found at post-secondary institutions, financial planning firms, and in human resources departments.

What are the key skills and qualifications needed to thrive as a financial counselor, and why are they important?

To thrive as a Financial Counselor, you need a solid understanding of financial principles, budgeting, and debt management, often supported by a degree in finance or a related field. Familiarity with financial planning software, credit reporting systems, and relevant certifications such as AFC (Accredited Financial Counselor) is highly beneficial. Strong interpersonal skills, active listening, and the ability to communicate complex financial information clearly are crucial soft skills in this role. These competencies enable Financial Counselors to effectively guide clients toward financial stability and informed decision-making.

What are some common challenges financial counselors face when working with clients?

Financial Counselors often encounter clients who are anxious about their financial situation or reluctant to share personal details. Building trust and communicating complex financial concepts in an accessible way are key challenges. Additionally, counselors must stay updated on changing financial regulations and resources to provide the best guidance. Strong interpersonal skills and empathy help overcome these obstacles and ensure clients feel supported throughout the counseling process.

What is the difference between Financial Counselor vs Financial Advisor?

AspectFinancial CounselorFinancial Advisor
CredentialsGenerally requires certifications like Certified Financial Counselor (CFC) or similarOften holds certifications like CFP, CFA, or ChFC
Work EnvironmentNon-profit organizations, credit counseling agencies, healthcare settingsPrivate firms, banks, investment companies, independent practice
Employer & IndustryFinancial counseling services, credit unions, healthcare providersFinancial planning, investment management, wealth advisory

Financial Counselors primarily focus on helping clients manage debt, improve credit, and provide financial education, often working in non-profit or healthcare settings. Financial Advisors typically offer investment advice, financial planning, and wealth management services, working in private firms or banks. While both roles require financial knowledge, their work environments and client focus differ significantly.

Can a financial counselor work from home?

Financial counselors can often work from home, especially if their role involves client consultations, financial planning, or administrative tasks that can be performed remotely. Many employers offer telecommuting options, provided the counselor has access to necessary tools like secure communication platforms and maintains confidentiality standards.
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Infographic showing various Financial Counselor job openings in Tyler, TX as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $42,523 per year, or $20.4 per hour.

Sr. Specialist, Financial Navigator

Ensemble Health Partners, Inc.

Tyler, TX • On-site

$20.45 - $22.50/hr

Full-time

Medical, Retirement

Re-posted yesterday

Ensemble Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

140th of 152 rated financial services

Job description

Thank you for considering a career at Ensemble!
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
  • Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
  • Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
  • Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:
CAREER OPPORTUNITY OFFERING:
  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement
  • This position pays between $20.45 - $22.50/hr based on experience

***This position is an onsite role, and candidates must be able to work on-site at Ardent - UT Health North Campus in Tyler, TX****
  • The Financial Navigator role will be responsible for guiding patients through their financial journey during their stay at the facility and immediately post discharge. The Navigator will be assigned to a patient at the time of service and will be available up to 30 days post discharge. The Financial Navigator will serve as an onsite point person for the patient in order to reduce confusion between the patient and the separate functional areas of financial services. Key support function of the Financial Navigator will include, but are not limited to, screening self-pay patient's bedside, completing and submitting Medicaid, Disability and Financial Assistance applications, triaging financial questions, providing patient education, performing onsite patient rounding and facilitating process improvement projects for the patient's financial journey.

Essential Job Functions:
Navigator will have subject matter knowledge in the following functional areas
  • Public Benefits Eligibility - Medicaid Screening and/or Financial Assistance
  • Accountability for Medicaid Screening and Conversion for self-pay patients
  • Financial Counseling - Workqueues/Worklists, POS Collections, Denial Review
  • Financially clear each patient:
  • Verify and/or secure coverage or complete screening for patients in-house, including Labor & Delivery, Newborn and NICU location focus, to prepare and help lead the daily and/or weekly In-House review calls
  • Creating estimates and POS Collections
  • Accountable for meeting productivity and department KPIs
  • Be knowledgeable of all client specific payment models.

Take a proactive approach in patient education to improve:
  • Patient experience to improve financial performance
  • Ensure continuity on challenging in-house cases
  • Ability to triage patient financial questions and ensure resolution while in-house
  • Face-to-face connection with patients throughout their care journey
  • Real time feedback and issue resolution
  • Escalate any financial process gaps identified
  • Communicate and collaborate with other personnel as needed, including case management, social workers, or physician liaisons
  • Must demonstrate critical thinking, problem solving and knowledge of all the Revenue Cycle areas and processes to be effective in the position
  • Performs other duties as assigned

Job Experience:
  • 3 to 5 Years
  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Education Level:
  • Bachelor's degree or Equivalent Experience

Required Knowledge, Skills, and Abilities:
  • Experience in multiple areas of the revenue cycle is preferred, including but not limited to a financial counselor role, customer service role, public benefits/Medicaid advocate/eligibility, state case/eligibility specialist or other applicable roles
  • Prior Patient Access or Physician based experience is a plus

Join an award-winning company
Five-time winner of "Best in KLAS" 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
  • Innovation
  • Work-Life Flexibility
  • Leadership
  • Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
  • Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
  • Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
  • Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
  • Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com.
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.
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