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Financial Chat Agent Jobs (NOW HIRING)

Immersion Consulting

Contact Center Agent

Mechanicsburg, PA · On-site

$15.50 - $20.75/hr

Immersion Consulting delivers high-quality contact center support for commercial financial services ... Respond to inbound calls and digital inquiries (e.g., chat, email) related to account servicing and ...

Executive Auto Group

BDC Agent

Wallingford, CT

Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates ... Present initial financing options based on customer needs * Follow up with leads that are not ready ...

Executive Auto Group

BDC Agent

Wallingford, CT

Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates ... Present initial financing options based on customer needs * Follow up with leads that are not ready ...

German American Bancorp

Contact Center Agent

Shelbyville, KY · On-site

$15 - $20.50/hr

... in financial services. What You'll Do: Day in the Life - Everyday you answer calls, chat requests and emails from our external and internalcustomers to assist them with general account questions ...

German American Bancorp

Contact Center Agent

Jasper, IN · On-site

$14.50 - $19.75/hr

... in financial services. What You'll Do: Day in the Life - Everyday you answer calls, chat requests and emails from our external and internalcustomers to assist them with general account questions ...

German American Bancorp

Contact Center Agent

Evansville, IN · On-site

$15.50 - $21/hr

... in financial services. What You'll Do: Day in the Life - Everyday you answer calls, chat requests and emails from our external and internalcustomers to assist them with general account questions ...

German American Bancorp

Contact Center Agent

Whitehall, OH · On-site

$15.75 - $21.25/hr

... in financial services. What You'll Do: Day in the Life - Everyday you answer calls, chat requests and emails from our external and internalcustomers to assist them with general account questions ...

German American

Contact Center Agent

Jasper, IN · On-site

$14.50 - $19.75/hr

... financial services. What You'll Do: Day in the Life - Every day you answer calls, chat requests and emails from our external and internal customers to assist them with general account questions ...

Immersion Consulting

Contact Center Agent

Mechanicsburg, PA · On-site

$15.50 - $20.75/hr

Immersion Consulting delivers high-quality contact center support for commercial financial services ... chat, email) related to account servicing and general support • Provide clear, accurate ...

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Financial Chat Agent information

See salary details

$25K

$65.2K

$132K

How much do financial chat agent jobs pay per year?

As of Sep 11, 2026, the average yearly pay for financial chat agent in the United States is $65,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,500.00 and $78,500.00 per year, depending on experience, location, and employer.

What are popular job titles related to Financial Chat Agent jobs?

For Financial Chat Agent jobs, the most frequently searched job titles are:

Conversational AI Chat Bot Developer, Cognigy

Austin, TX • Remote

TTEC Digital
IT Services • 1 - 5K employees
Learn more about TTEC Digitalexternal

$140K - $160K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 9 days ago

Job description

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

The AI Developer is responsible for the development, testing and delivery of the NICE Cognigy software platform. This is a hands-on, technical role for individuals skilled in technical development experience. You will be tasked to implement the NICE Proactive AI Agent, Omilia and Cognigy software. Technical experience with various call center technologies including NICE CXone, IVR/ACD, VoIP, Email, SMS, and Chat systems will be beneficial. Key responsibilities include the development of the NICE Proactive AI product and features, unit testing, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment.
What You'll Be Doing
  • Developing and enhancing conversational chat bot solutions in relation to Cognigy and NICE Proactive AI Agent for client implementation projects.
  • Work as a member of the TTEC Digital project team to enhance and improve software written in JavaScript.
  • Code and test projects.
  • Deliver high-quality software on time.
  • Attend meetings and training as required.
  • Perform system analysis and project management duties for the successful completion of a project.
  • Excellent customer-facing presentation skills with the ability to develop new solution pitches, value propositions, and demo experiences.
  • Exercises wide latitude in determining objectives and approaches to engagements.
  • Mitigating and resolving code errors for development and future concepts.
What You'll Bring to the Role
  • 3 years of professional experience building and delivering Natural Language Processing (NLP) systems, including Large Language Models (LLM) based or Generative AI solutions.
  • 3 or more years of software development, to include design, custom development (JavaScript, Python, Java), and testing of real time systems.
  • 5+ years JavaScript experience.
  • Experience with products such as DialogFlow, Kore.ai, Cognigy, Amazon Lex or Omilia.
  • Hands on experience with modern chat bot creation, AI Virtual Agents/Agent Assist.
  • Contact Center as a Service (CCaaS), NICE CXone and CXone Studio experience is nice to have
  • Team Player and the ability to mentor team members
  • Desire to work in a fast-paced environment.
#LI-DD1
#LI-Remote

This position is eligible to participate in an annual incentive program. Actual compensation offered to a candidate may vary based upon geographic location, work experience, education and/or skill levels.  
 
Benefits available to eligible employees include the following: 
- Medical, dental, vision
- tax-advantaged health care accounts
- financial and income protection benefits
- paid time off (PTO) and wellness time off.
 
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
 
 
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
 
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
 
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
 
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
 
#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.