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Financial Customer Agent Jobs (NOW HIRING)

AO Globe Life

Customer Agent Entry Level

Roanoke, VA · On-site

$15.25 - $20.25/hr

... financial protection and peace of mind. You will meet virtually with clients who have already ... Customer service, sales, or client relations experience is helpful but not required Requirements

Fin

Customer Success Manager, High Touch

Chicago, IL · On-site

$135K - $161K/yr

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling ... your financial future. Offerings vary by location in line with local practices and requirements.

Fin Co

Customer Success Manager, High Touch

Chicago, IL · On-site

$135K - $161K/yr

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling ... your financial future. Offerings vary by location in line with local practices and requirements.

Sezzle

Customer Service Agent

$15.75 - $21.25/hr

Customer Service Agent This is a remote position for candidates based in Bogota, Colombia. About ... With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping ...

Intercom

$135K - $161K/yr

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling ... your financial future. Offerings vary by location in line with local practices and requirements.

Fin

Customer Success Manager, Scale

Chicago, IL · On-site

$135K - $161K/yr

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling ... your financial future. Offerings vary by location in line with local practices and requirements.

Intercom

Customer Success Manager, Scale

Chicago, IL · On-site

$135K - $161K/yr

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling ... your financial future. Offerings vary by location in line with local practices and requirements.

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Financial Customer Agent information

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How much do financial customer agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for financial customer agent in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

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What states have the most Financial Customer Agent jobs?

States with the most job openings for Financial Customer Agent jobs include:

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Infographic showing various Financial Customer Agent job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 97% Full Time, 1% Part Time, and 1% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Financial Customer Service Representative

Reno, NV • On-site

Tahoe Forest Health
See more jobs at Tahoe Forest Healthexternal

$29.17/hr

Other

This job post has expired 4 days ago. Applications are no longer accepted.

Job description

Billing Customer Service Agent

Bargaining Unit: EA

Rate of Pay: $29.17/hour + DOE

Summary Acts as customer service agent for health system billing.

Essential Duties and Responsibilities

  • Complies with established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
  • Completes outbound and inbound calls to patients with balances to collect payment or set up payment arrangements.
  • Maintains effective communication with hospital staff, physicians, physician's offices, patient and/or families, insurance companies, and appropriate vendors.
  • Utilizes computer system and its features.
  • Utilizes call software to answer all incoming calls to hospital billing number.
  • Assists patients with questions regarding insurance, billing, balances, and pricing.
  • Maintains positive and can-do attitude in all interactions.
  • Documents all patient interactions into EMR.
  • Takes patient payments and applies to appropriate accounts
  • Answers patient financial questions from MyChart.
  • Assists patient in setting up MyChart account.
  • Covers front desk when scheduled and assists walk-in patients with financial questions.
  • Directs all visitors from front desk to appropriate area.
  • Assists patient with account to complete resolution including ensuring timely follow up from other areas.
  • Works District returned mail for statements and final notices.
  • Gather patient complaints and escalates to Financial Counseling Coordinator as appropriate. Has ability to speak to district pricing and answer questions without escalating.
  • Assists with training of staff as needed.
  • Creates financial estimates for prospective patients.
  • Completes quality checks as assigned.
  • Utilizes interpreters services as needed.
  • Verifies and routes e-mails to appropriate area from information message system.
  • Sets up patient accounts on payment plans and sends letters to patients.
  • Sends Financial Assistance applications. Refers patients to Financial Counseling as needed.
  • Maintains appropriate HFMA certification and ongoing education.
  • Attends and participates in department approved training.
  • Understands, supports, promotes, and adheres to the customer service philosophy and standards of the Tahoe Forest Hospital District.
  • Demonstrates System Values in performance and behavior.
  • Complies with System policies and procedures.
  • Other duties as may be assigned.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities No supervisory responsibilities.

Minimum Education/Experience Associate's Degree or equivalent from two-year college or technical school or 6 months to 1 year relevant experience

Required Licenses/Certifications Healthcare Financial Management Association (HFMA): Certified Revenue Cycle Representative (CRCR) - Within 1 year of hire into job

Other Experience/Qualifications Required: Strong aptitude with Microsoft Access

Preferred: Bilingual candidates One to two years' experience working with public and experience in patient registration and/or hospital patient accounting office

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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