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Bank Chat Support Jobs (NOW HIRING)

Fidelity Bank

Contact Center Banker

Wichita, KS

$16 - $20.25/hr

Demonstrating knowledge of Fidelity Bank products and services * Referring products that provide a ... Customer service/chat support experience as well as strong computer skills * Ability to work late ...

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

... of chat support capabilities. * Guide members in accessing and understanding digital services, including Mobile Banking, Online Banking, Remote Check Deposit, and other self-service tools.

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

... of chat support capabilities. * Guide members in accessing and understanding digital services, including Mobile Banking, Online Banking, Remote Check Deposit, and other self-service tools.

Fidelity Bank

Contact Center Banker

Wichita, KS · On-site

$16 - $20.25/hr

Demonstrating knowledge of Fidelity Bank products and services * Referring products that provide a ... Customer service/chat support experience as well as strong computer skills * Ability to work late ...

Fidelity Bank

Contact Center Banker

Wichita, KS · On-site

$17.75 - $22.25/hr

Demonstrating knowledge of Fidelity Bank products and services * Referring products that provide a ... Customer service/chat support experience as well as strong computer skills * Ability to work late ...

Fabric

Customer Support Specialist

New York, NY · On-site +1

$60K - $78K/yr

Customer Support Specialist Financial Services and Mobile App Chat Support Customer Support plays a ... Bonus points if you have: * 1+ years of experience in financial services, fintech, banking ...

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Bank Chat Support information

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$14

$26

$44

How much do bank chat support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for bank chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is the difference between Bank Chat Support vs Bank Customer Service Representative?

AspectBank Chat SupportBank Customer Service Representative
CredentialsHigh school diploma or equivalent; training in banking productsHigh school diploma or equivalent; banking certifications optional
Work EnvironmentRemote or call center-based, online chat platformBranch, call center, or remote, phone and in-person interactions
Employer & Industry UsageBanking institutions, online banking supportBank branches, financial institutions, customer service centers
Common Search & ComparisonFocuses on online chat support rolesIncludes in-person and phone support roles

Bank Chat Support primarily involves assisting customers via online chat platforms, often remotely, focusing on digital communication. In contrast, Bank Customer Service Representatives handle customer inquiries through phone or in-person interactions, often within branches. Both roles require similar credentials but differ mainly in communication channels and work environment.

What cities are hiring for Bank Chat Support jobs?

Cities with the most Bank Chat Support job openings:

What are popular job titles related to Bank Chat Support jobs?

For Bank Chat Support jobs, the most frequently searched job titles are:

Infographic showing various Bank Chat Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Contact Center Banker

Wichita, KS

Fidelity Bank
See more jobs at Fidelity Bankexternal

$16 - $20.25/hr

Full-time

Posted 17 days ago

Job description

CONTACT CENTER BANKER

Job Overview: Members of our call center and customer care teams love to solve problems and connect customers to information and services that improve their banking experience. You’ll work alongside external and internal customers in all aspects of retail banking. Whether through Interactive Banking technology, online chats or over the phone, our team members are always ready to lend a helping hand to customers and fellow employees alike. If you consider yourself a problem-solving pro or a customer-service hero, let’s talk..

The candidate for this position will be responsible for:

  • Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center
  • Receiving incoming calls, video interactions, and online chats
  • Interacting with customers on camera and phone and utilizing new technology
  • Possessing strong communication skills verbally and written to accurately complete transactions and requests for customers
  • Demonstrating knowledge of Fidelity Bank products and services
  • Referring products that provide a better banking experience for our customers
  • Fostering teamwork across all areas of the Bank
  • Maintaining strict standards of confidentiality and perform duties in a manner that supports Fidelity’s core values

Requirements for the position include:

  • A high school diploma (or equivalent)
  • Strong written and verbal communication skills
  • Customer service/chat support experience as well as strong computer skills
  • Ability to work late and/or flexible hours

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