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Financial Aid Jobs in Philadelphia, MS (NOW HIRING)

Tower Loan

Customer Service Representative

Forest, MS · On-site

$14.75 - $20/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Towerloan

Customer Service Representative

Forest, MS

$14.75 - $20/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Tower Loan

Customer Service Representative

Forest, MS · On-site

$14.75 - $20/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

All JobsFinancial Aid JobsFinancial Aid Jobs in Philadelphia, MS

Financial Aid information

See Philadelphia, MS salary details

$23.6K

$77.3K

$160.3K

How much do financial aid jobs pay per year?

As of Sep 6, 2026, the average yearly pay for financial aid in Philadelphia, MS is $77,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $94,600.00 per year, depending on experience, location, and employer.

What is financial aid?

Financial aid refers to funding that is intended to help students pay for education-related expenses, including tuition, fees, room and board, books, and supplies. It can come in the form of grants, scholarships, work-study programs, and loans, typically provided by federal and state governments, colleges, and private organizations. Eligibility for financial aid is usually determined based on financial need, academic merit, or a combination of both. The main goal of financial aid is to make higher education more accessible and affordable for all students.

What is a financial aid job?

There are several different types of jobs categorized under financial aid jobs. One variety is any job that a student performs as part of their financial aid package. These are also known as work-study jobs, and they can range from working in the cafeteria or bookstore to working the circulation desk at the college library. Since the positions can vary significantly, the job duties in this field are not definite. Financial aid jobs can also refer to the people who assist students in financing their college tuition by securing financial aid, such as federal loans, scholarships, and work-study jobs. Qualifications for working in a financial aid office vary depending on position.

What are the key skills and qualifications needed to thrive as a financial aid officer, and why are they important?

To thrive as a Financial Aid Officer, you need a solid understanding of financial aid regulations, policies, and student counseling, often supported by a bachelor’s degree in a related field. Familiarity with financial aid management systems (such as Banner or PowerFAIDS), federal and state aid programs, and compliance requirements is essential. Strong interpersonal skills, attention to detail, and problem-solving abilities help you effectively guide students and manage complex financial information. These skills ensure accurate processing, regulatory compliance, and positive student experiences in navigating financial aid.

What are some common challenges financial aid professionals face when assisting students?

Financial Aid professionals often navigate complex regulations, tight deadlines, and a high volume of inquiries from students and families. They must stay updated on changing federal, state, and institutional policies while providing clear guidance to students from diverse backgrounds. Managing sensitive financial information with accuracy and empathy is crucial, and balancing administrative duties with personalized student support requires strong organizational and communication skills.

What is the difference between Financial Aid vs Financial Advisor?

AspectFinancial AidFinancial Advisor
Required CredentialsFSA, FAFSA, sometimes a bachelor's degreeSeries 7, Series 66, CFP certification, bachelor's degree
Work EnvironmentEducational institutions, government agenciesFinancial firms, private practices, banks
Employer & Industry UsageColleges, universities, government programsFinancial services, wealth management

Financial Aid professionals primarily assist students and families in securing funding for education, focusing on grants, scholarships, and loans. Financial Advisors provide personalized financial planning and investment advice to clients. While both roles involve financial knowledge, they serve different purposes and industries, with distinct credentials and work environments.

More about Financial Aid jobs

What cities near Philadelphia, MS are hiring for Financial Aid jobs?

Cities near Philadelphia, MS with the most Financial Aid job openings:

Financial Aid jobs near you
Infographic showing various Financial Aid job openings in Philadelphia, MS as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $77,288 per year, or $37.2 per hour.

Customer Service Representative

Tower Loan

Forest, MS • On-site

$14.75 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Tower Loan rating

6.9

Company rating: 6.9 out of 10

Based on 20 frontline employees who took The Breakroom Quiz

Job description

Customer Service Representative

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.

This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!

In The Role

  • Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
  • Receive and process payments in customer accounts.
  • Market to current, former, and potential customers to drive loan production.
  • Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
  • Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
  • Process loan applications and collect payments due.
  • Perform all other duties as assigned.

Required

  • High School Diploma or GED
  • Must have a valid driver's license and reliable vehicle

Preferred

  • Cash Handling, Sales, or Customer Service experience

Location: On-Site

The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.

Who We Are

Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!

Other team member benefits include:

  • Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
  • Up to 3% 401(k) Match
  • Paid Time Off (16 days per year after one full year, cash back for unused time)
  • Paid Holidays
  • Annual Raises and Performance Bonuses
  • Monthly Incentive and Employee Referral Bonuses
  • Participation in Charitable Campaigns

Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.

With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.

At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!

Discover more about our company and culture!

Read what our customers are saying about us!

What Tower Loan employees say

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