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Financial Aid Advisor Jobs in Raleigh, NC (NOW HIRING)

Duke University

NEXT STEP ADVISER

Durham, NC · On-site

$26K - $38K/mo

Advise NC seeks recent college graduates to serve as full-time AmeriCorps Next Step Adviser Members ... Provide one-on-one admissions and financial aid advice to any student or family seeking assistance.

Duke University

NEXT STEP ADVISER

Durham, NC

$26K - $38K/mo

Advise NC seeks recent college graduates to serve as full-time AmeriCorps Next Step Adviser Members ... Provide one-on-one admissions and financial aid advice to any student or family seeking assistance.

Class 102

College Planning Advisor

Cary, NC · On-site

$20/hr

Responsive recruiter College Planning Advisor Are you ready to empower students, serve families ... Counsel students and families on scholarships and financial aid resources * Develop college lists ...

UNC-Chapel Hill

Next Step Adviser

Chapel Hill, NC

... financial need of all undergraduate students who qualify for federal aid; maintaining the integrity of the student record and academic and administrative processes; supporting student success; and ...

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All JobsFinancial Aid Advisor JobsFinancial Aid Advisor Jobs in Raleigh, NC

Financial Aid Advisor information

See Raleigh, NC salary details

$13

$22

$30

How much do financial aid advisor jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for financial aid advisor in Raleigh, NC is $22.06, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $24.28 per hour, depending on experience, location, and employer.

What are some common challenges Financial Aid Advisors face when assisting students, and how can they effectively address them?

Financial Aid Advisors often encounter challenges such as navigating complex federal, state, and institutional regulations, and helping students understand their eligibility and options. Advisors must also manage high volumes of inquiries, especially during peak application periods, while maintaining accuracy and compassion. Success in this role depends on strong communication skills, attention to detail, and the ability to explain complicated financial concepts in an accessible way. Advisors frequently collaborate with admissions, bursar, and registrar offices to provide comprehensive support to students.

Is being a financial aid advisor stressful?

Being a financial aid advisor can be stressful due to the need to manage complex student financial information, meet deadlines, and handle sensitive situations. The role often requires strong communication skills, attention to detail, and the ability to work under pressure, especially during peak application periods. However, workload and stress levels can vary depending on the institution and individual experience.

What Does a Financial Aid Advisor Do?

A financial aid advisor helps college and graduate students pay for their education. The advisor’s main duties are to assess a student’s financial situation by performing different types of analysis, such as need analysis, and developing an aid package that will help the student pay for school. You also certify federal aid packages and student loans, meet with the students and their families to discuss the details of the package, and provide students advice and assistance whenever they are having issues with their school finances.

Can financial advisors make $500,000 a year?

Financial advisors can earn $500,000 or more annually, but such high earnings typically require extensive experience, a large client base, and specialization in high-net-worth individuals. Most advisors earn a median salary significantly lower, with top earners often supplementing income through commissions, bonuses, or managing large portfolios.

Is $100,000 enough to work with a financial aid advisor?

A financial aid advisor typically helps students and families navigate financial aid options; the amount of money involved depends on the specific financial situation and educational costs. Having $100,000 may cover significant expenses or aid planning, but the advisor's role is to optimize financial strategies rather than determine if a certain amount is sufficient. Skills in financial planning and understanding aid programs are essential for effective advising.

What are the key skills and qualifications needed to thrive as a Financial Aid Advisor, and why are they important?

To thrive as a Financial Aid Advisor, you need a solid understanding of financial aid regulations, counseling practices, and a bachelor's degree in a related field. Familiarity with financial aid management systems like Banner or PowerFAIDS, as well as federal and state aid application processes, is crucial. Strong interpersonal skills, attention to detail, and the ability to handle confidential information with discretion set outstanding advisors apart. These skills ensure students receive accurate guidance, support compliance, and foster trust in navigating complex financial aid processes.

Is 200,000 enough to work with a financial aid advisor?

A financial aid advisor typically helps students and families navigate financial aid options; the amount of $200,000 is generally sufficient to cover education costs or to invest in financial planning services. The adequacy depends on individual financial needs and the scope of services required, but for most educational funding or planning purposes, this amount is considered substantial. Skills in budgeting and understanding financial products can enhance the effectiveness of financial aid advising.

What does a Financial Aid Advisor do?

A Financial Aid Advisor helps students and their families understand and navigate the process of applying for financial aid, such as grants, scholarships, and student loans. They provide guidance on completing the Free Application for Federal Student Aid (FAFSA), explain eligibility criteria, and advise on the best financial aid options available. Additionally, Financial Aid Advisors answer questions about tuition payment plans, help resolve issues with aid disbursement, and ensure students comply with financial aid regulations.

What is the difference between Financial Aid Advisor vs Financial Aid Counselor?

AspectFinancial Aid AdvisorFinancial Aid Counselor
Required CredentialsTypically a bachelor's degree; knowledge of financial aid policiesSimilar; often requires a bachelor's degree and familiarity with financial aid regulations
Work EnvironmentEducational institutions, student services officesEducational institutions, student support services
Employer & Industry UsageColleges and universitiesColleges and universities
Common Search & ComparisonYesYes

Financial Aid Advisors and Financial Aid Counselors often perform similar roles within educational institutions, helping students navigate financial aid options. While titles may vary, both roles typically require comparable credentials and work in similar environments. The main difference lies in terminology used by institutions, but their responsibilities and qualifications largely overlap.

How do I become a financial aid advisor?

To become a financial aid advisor, you typically need a bachelor's degree in education, finance, or a related field. Relevant skills include knowledge of financial aid programs, strong communication, and customer service abilities; some positions may require certification such as the NASFAA Credential or state-specific licenses.
More about Financial Aid Advisor jobs
What are the most commonly searched types of Financial Aid Advisor jobs in Raleigh, NC? The most popular types of Financial Aid Advisor jobs in Raleigh, NC are:
What are popular job titles related to Financial Aid Advisor jobs in Raleigh, NC? For Financial Aid Advisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Financial Aid Advisor jobs in Raleigh, NC look for? The top searched job categories for Financial Aid Advisor jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Financial Aid Advisor jobs? Cities near Raleigh, NC with the most Financial Aid Advisor job openings:
Financial Aid Advisor jobs near you
Infographic showing various Financial Aid Advisor job openings in Raleigh, NC as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, and 2% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $45,891 per year, or $22.1 per hour.
Director of Financial Aid Information Services

Director of Financial Aid Information Services

Wake Technical Community College

NC • On-site

$67K - $84K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 14 days ago

Wake Technical Community College rating

7.5

Company rating: 7.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

306th of 611 rated colleges and universities

Job description

Salary: $67,896.00 - $84,924.00 Annually
Location : Southern Wake Campus
Job Type: Full-time, Annual
Job Number: 07207
*DIVISION*: Enrollment Services
*DEPARTMENT*: Financial Aid
Opening Date: 06/12/2026
Closing Date: Continuous
FLSA: Exempt
Max Number of Applicants: 120
Having trouble logging in?
Contact the Neogov Applicant Support Hotline Toll Free at 1 (855) 524-5627.
Position Description
Pay Grade; Manager 5
The Director of Financial Aid Information Services provides strategic leadership and oversight of all frontline financial aid functions across the college's Financial Aid Offices. This role ensures consistent, accurate, and student-centered service in compliance with federal, state, and institutional regulations.
The Director manages daily operations, establishing service standards, improving processes, and supervises staff who serve as the primary point of support for students and families. This position plays a key role in enhancing the overall student experience, reducing barriers to access, and promoting equitable service delivery across all campuses and service channels.
Responsibilities and Duties (*Essential Functions)
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.
*Develop, implement, and maintain a comprehensive customer service strategy across all financial aid office locations and service channels (in-person, phone, email, and virtual)
*Monitor and assess service quality using metrics to analyze Key Performance Indicators (i.e. response times, student satisfaction, and issue resolution), develop quality assurance processes, and ensure consistency
*Ensure Financial Aid Information Services staff are knowledgeable and provide accurate information in compliance with federal, state, and institutional regulations
*Maintain and update Financial Aid electronic information including the website and AI Agent
*Design and implement training including onboarding, ongoing, and cross-training to support staff development and service continuity
*Advise prospective, continuing, and reentering students including special populations and parents on financial aid programs, processes, and Satisfactory Academic Progress standards
*Provide vision, leadership, and direct supervision to financial aid information assistant staff including establishing and promotion clear expectations, performance standards, and accountability measures for customer service and productivity
*Oversee daily frontline operations, including staffing coverage, workflow management, and peak processing planning
Serve as a point of escalation for complex or sensitive student issues
Foster a collaborative, student-focused culture through regular communication and team management
Develop, document, and maintain standard operating procedures to ensure consistency across all locations
Collaborate with other financial aid functional areas and campus partners (Admissions, Advising, Financial Services) to ensure seamless service delivery
Maintain confidentiality and secure student records, data, and privacy
Lead continuous improvement initiatives to streamline processes, enhance student service delivery, and reduce barriers that impact the student experience
Represent the Financial Aid Office on institutional committees and initiatives related to student success and service delivery
Assist with student advising, outreach, and financial aid processing during peak periods, including occasional evening and weekend work
Stay abreast of financial aid regulations and policies of financial aid programs
Qualifications
Knowledge Skills and Abilities:
Knowledge of all federal and state financial aid programs
Ability to update our community partners of quickly evolving financial aid landscape
Ability to travel to other campuses to meet with staff, departments, students, when needed
Working knowledge of community college financial aid, admissions, and enrollment processes as well as support services
Knowledge of current technologies and virtual communication platforms, presentation creation, and web-based applications
Intermediate skills with Microsoft Office
Experience navigating Ellucian (Colleague), OnBase, and Self-Service, or similar Student Information Systems, platforms, and repositories
Excellent organizational skills
Excellent written and oral communication skills
Minimum Requirements:
Bachelor's degree
Two years of experience working in a financial aid office
Two years of experience working with college students or special populations
Two years of supervisory and/or leadership experience
Valid Driver's license and approval required by the College's liability insurance carrier
Preferences:
Leadership experience in Financial Aid in a Community College setting
#IDHP
As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.
Benefits at a Glance
Wake Technical Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our annual** employees. Click here for more information.
  • State Health Plan
  • Health Care and Dependent Care Flexible Spending Accounts
  • Health Care Exchange Notice
  • Dental Insurance
  • Vision Insurance
  • Additional Supplemental Insurances
  • Disability Plan
  • NC Retirement Plan
  • Leave (Vacation, Sick, FMLA, Civil and Military, Community Service, Education, and Voluntary Shared)
  • Paid Holidays
  • Prior State Service Verification
  • Supplemental Retirement Plan
  • Employee Assistance Program
  • Education Benefits
  • College Savings Program
  • State Employees' Credit Union
  • State Employees Association of NC (SEANC)
  • Employee Discount Program
  • Identity Theft Insurance
For further information, please contact 919-866-7890.
**Please note: Most temporary (part-time or full-time) employees do not earn benefits.
01
Please describe your relevant work experience.
02
Please describe your knowledge of the rules, regulations and policies of financial aid programs.
03
Please describe your supervisory experience including the evaluation of employees.
Required Question

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