ZipRecruiter

Log In

1

Field Support Jobs in Georgia (NOW HIRING)

Mercer University

IT Field Support Technician

Macon, GA · On-site

$10/hr

Lauren Pendragon Job Title: IT Field Support Technician Responsible for the installation, maintenance, and support of computer hardware and software. This position provides on-site support for ...

previous page

Showing results 41-60

All JobsField Support JobsField Support Jobs in Georgia

Field Support information

See Georgia salary details

$8

$24

$44

How much do field support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for field support in Georgia is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.87 per hour, depending on experience, location, and employer.

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.
What are popular job titles related to Field Support jobs in Georgia? For Field Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Field Support jobs in Georgia look for? The top searched job categories for Field Support jobs in Georgia are:
Field Support jobs near you
Infographic showing various Field Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,151 per year, or $24.6 per hour.

Field Support Representative II

Canon Business Process Services, Inc.

Atlanta, GA • On-site

Full-time

Posted 5 days ago

Canon Business Process Services rating

6.6

Company rating: 6.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

26th of 71 rated call and contact centers

Job description

Overview
Under direct supervision, the Field Support Representative (FSR) is assigned to a temporary in-house talent pool which provides replacement and/or short-term administrative services in place of Office Service Reps (and others) who are out of the office. The FSR will be assigned a home location but will be scheduled to visit other client sites within the region to provide multiple disciplines (fax, print, mail, reception and other duties, as assigned).
NOTE: This position requires heavy travel (up to 75 %), and requires either reliable public transportation or a clean driving record and a personal vehicle. Business travel expenses will be reimbursed.
Responsibilities
CUSTOMER SERVICE
• Ensures total customer (internal & external) satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
MAIL/PACKAGES/POUCHES
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations.
• Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable).
• Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines. Log and deliver incoming overnight packages within established time frames.
• Log outgoing and incoming items as required and review for accuracy/completeness.
• In some locations, may be required to walk and/or deliver by transportation any legal package in a timely and proscribed manner. Secure necessary signatures and documentation to confirm delivery.
SUPPLIES/COPYING/FAXING/ADMINISTRATION
• Organize and distribute supplies to client. Verify and log orders upon delivery. Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
• Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc.
• Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs.
• May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.
• Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, generate activity and confirmation reports, and call the receiver to confirm receipt as necessary.
• Perform other administrative duties from inserting, copying and photocopying to faxing as needed.
• Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site.
May possibly perform any of the following functions at the direction of the Site Manager:
• Set up and maintain client's kitchen areas and conference rooms, order food and make coffee.
• Provide reception work such as answering telephones, taking messages and greeting visitors.
• Move boxes, supplies or furniture; replace light bulbs.
• May be requested to perform document scanning.
• Prepare outgoing items for shipping.
• Additional responsibilities that other employees at that site do not perform.
May prepare reports in order to measure productivity and prepare billing charges.
Qualifications
  • High school diploma or equivalent
  • 1-3 years' experience working in a mailroom or professional office environment.
  • Capable of performing the basic job functions under general direction.
  • Basic knowledge of metering, weighting, logging and other shipping procedures.
  • Basic computer skills required.
  • Able to perform routine and some more complex functions of various equipment and systems (fax, scanner, metering, stamping, tracking systems, photocopying, color copying, etc.) with general direction.
  • General supervision and instructions given for routine work and detailed instructions given for new activities or special assignments.
  • Contacts may occasionally be outside own department.
  • Contacts involve the exchange of information or data requiring some explanation or interpretation.
  • Excellent customer service, professional attitude and appearance are a must
  • Ability to work overtime & meet deadlines
  • Adherence and support of CBPS Core Values: Focusing on Results & Customers, Be Innovative and Quality Driven and Performing Ethically.

PHYSICAL DEMANDS/ WORKING CONDITIONS
  • Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing.
  • May lift and/or move up to 50lbs.
  • Mental qualifications include ability to perform mail, delivery, copy and other administrative tasks as requested
  • Good organizational skills

What We Offer:
Competitive pay & benefits!
Comprehensive training and development programs that prepare employees to advance from within.
A company focused on creating a positive work and client environment.
Employee discounts on entertainment, products, and services nationwide!
Come Join Our Team!

What Canon Business Process Services employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply