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Field Support Jobs in Georgia (NOW HIRING)

Acuity Brands

Field Support Specialist II

Conyers, GA · On-site +1

Provides expert support for both internal and external customers as it pertains to field applications of product- 30% * Creates and maintains relationships with key stakeholders to provide ...

Acuity, Inc.

Field Support Specialist II

Conyers, GA · On-site

Provides expert support for both internal and external customers as it pertains to field applications of product- 30% * Creates and maintains relationships with key stakeholders to provide ...

Acuity Brands

Field Support Specialist II

Conyers, GA · On-site +1

Provides expert support for both internal and external customers as it pertains to field applications of products - 30% * Creates and maintains relationships with key stakeholders to provide ...

Copan Diagnostics, Inc

Be Seen First

Graveyard Field Support Engineer

Atlanta, GA · On-site

$33 - $37/hr

The Graveyard Field Service Engineer is involved in all areas of microbiology equipment technology. This position is responsible for new equipment inspections and installations, administering ...

Sheltering Arms

ERSEA Field Support Specialist

Atlanta, GA · On-site

$17.25 - $22.50/hr

ERSEA Field Support Specialist SUPERVISOR: Sr. Director of Family Services & Enrollment SALARY RANGE: In accordance with Sheltering Arms Salary Schedules TERMS OF EMPLOYMENT: Full time, full year ...

Sheltering Arms

ERSEA Field Support Specialist

Atlanta, GA · On-site

$17.25 - $22.50/hr

ERSEA Field Support Specialist SUPERVISOR: Sr. Director of Family Services & Enrollment SALARY RANGE: In accordance with Sheltering Arms Salary Schedules TERMS OF EMPLOYMENT: Full time, full year ...

Interfor

IT Field Support Technician

Peachtree City, GA · On-site

IT Field Support Technician, Peachtree City, Georgia The Field Support Technicianis a hands-on IT role focused on supporting mill operations through reliable,onsite technology support. You'll be the ...

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Field Support information

See Georgia salary details

$8

$24

$44

How much do field support jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for field support in Georgia is $24.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $30.87 per hour, depending on experience, location, and employer.

What is a field support?

Field Support roles involve providing technical assistance, maintenance, and troubleshooting services directly at client or operational sites. Professionals in these positions often travel to different locations to install, repair, or maintain equipment, and assist customers or teams with on-site issues. They are essential in ensuring minimal downtime and optimal performance of products or systems, acting as a bridge between customers and the company’s technical teams. Field Support staff must have strong problem-solving skills, technical knowledge, and effective communication abilities to address a wide range of challenges efficiently.

What are some common challenges faced by field support professionals, and how can they be effectively managed?

Field Support professionals often encounter challenges such as troubleshooting complex technical issues on-site, managing time efficiently across multiple locations, and adapting to diverse client environments. Effective communication and strong problem-solving skills are crucial for quickly diagnosing issues and providing timely solutions. Staying organized, proactively planning routes, and leveraging remote support tools can help manage workloads and improve service quality. Additionally, collaborating closely with internal teams ensures that unique client needs are addressed and technical updates are implemented smoothly.

What is the difference between Field Support vs Field Service Technician?

AspectField SupportField Service Technician
CredentialsTypically requires technical certifications or relevant experienceOften requires technical certifications, such as A+ or manufacturer-specific training
Work EnvironmentPrimarily office-based with on-site client visitsMostly on-site at customer locations for equipment repair and maintenance
Employer & IndustryIT companies, telecom providers, and technology firmsManufacturers, equipment providers, and technical service companies
Common Search & ComparisonYesYes

Field Support and Field Service Technician roles share similarities in technical skills and certifications. However, Field Support often involves remote troubleshooting and client communication, while Field Service Technicians focus on hands-on repairs at customer sites. Both roles are essential in technology and equipment industries, but their work environments and daily tasks differ.

What are the key skills and qualifications needed to thrive as a field support professional?

Field Support professionals need strong technical troubleshooting abilities, a background in IT or engineering, and often an associate or bachelor's degree in a related field. Familiarity with ticketing systems, remote diagnostic tools, and sometimes vendor-specific certifications like CompTIA A+ or Cisco CCNA are commonly required. Excellent communication, problem-solving skills, and a customer-focused attitude help them stand out in this role. These skills ensure quick resolution of technical issues, high customer satisfaction, and reliable on-site service delivery.
What are popular job titles related to Field Support jobs in Georgia? For Field Support jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Field Support jobs in Georgia look for? The top searched job categories for Field Support jobs in Georgia are:
Field Support jobs near you
Infographic showing various Field Support job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,151 per year, or $24.6 per hour.

Field Support Specialist II

Acuity Brands, Inc.

Conyers, GA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Acuity Brands rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

129th of 156 rated electronics manufacturers

Job description

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), we design, manufacture, and bring to market products and services that make a valuable difference in people's lives. 

We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. We focus on customer outcomes and drive growth and productivity to increase market share and deliver superior returns. We look to aggressively deploy capital to grow the business and to enter attractive new verticals. 

Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia. The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www.acuityinc.com. 

Work location:

  • This position may be based anywhere in the United States and includes travel as part of the responsibilities.
Job Summary

Provides startup, troubleshooting and end user training for lighting control systems. Can easily read lighting and floor plans and interpret specifications to ensure system installations match the plans and meet the end user's expectations. Has enough expertise to handle complex jobs and work with both internal and external stakeholders to address concerns and drive for project completion.

Key Responsibilities
  •  Performs onsite lighting and control startup, troubleshooting and end user training-55%
  • Provides expert support for both internal and external customers as it pertains to field applications of product- 30%
  • Creates and maintains relationships with key stakeholders to provide differentiated service- 10%
  • Provides engineering support and communicates cross-functionally with other departments- 5%
Minimum Experience Required
  • Associate's Degree or Technical Degree or equivalent
  • 1 to 2 years of relevant technical experience 
  • Working general computer skills, including but not limited to e-mail, spread sheet, word processing, and data entry
  • Strong communication, both written and oral
  • Ability to read and interpret plans and specifications
  • Understanding of basic electrical components (relays, drivers, ballasts...).

Preferred Requirements 

  • 2 to 4 years of relevant experience with problem solving/client facing ang technical hands on
  • Understanding of lighting control systems
  • Travel Requirements 
  • This is a remote role with 90% travel from Monday to Friday, allowing weekends at home
  • Ideally, candidates should reside in Florida, as most travel will occur within this area (Florida, Lousiana, Mississippi, etc.., desirable in Central Florida)
Travel requirements

90%

The range for this position is $48,100.00 to $103,500.00. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role. For a list of our benefits, click here.

We value diversity and are an equal opportunity employer. All qualified applicants will be considered for employment without regards to race, color, age, gender, sexual orientation, gender identity and expression, ethnicity or national origin, disability, pregnancy, religion, covered veteran status, protected genetic information, or any other characteristic protected by law. 

Please click here and here for more information.  

Accommodation for Applicants with Disabilities: As an equal opportunity employer, Acuity Inc. is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may contact us at (770) 922-9000, select option 4. Please clearly indicate what type of accommodation you are requesting and for what requisition. 

Any unsolicited resumes sent to Acuity Inc. from a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine or email address, directly to Acuity Inc. employees, or to Acuity Inc. resume database will be considered Acuity Inc. property. Acuity Inc. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. 

Acuity Inc. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor, but does not have the appropriate approvals to be engaged on a search. 

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