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Field Support Associate Jobs in Rochester, NY (NOW HIRING)

Dick's Sporting Goods

Event Associate

Victor, NY · On-site

$16 - $23/hr

As the Field Associate you'll support the Field/Lead Coach for our in-store sport events - both on and off the field. In addition to in-store events, you'll have the opportunity to assist the lead ...

IK Systems

Technical Support Specialist

Victor, NY · On-site

$48K - $65K/yr

Associate's degree in computer science, IT, or related field; or equivalent experience. Experience: 1-2 years in a technical support or helpdesk environment with exposure to security, networked, or ...

IK Systems

Technical Support Specialist

Victor, NY · On-site

$48K - $65K/yr

Associate's degree in computer science, IT, or related field; or equivalent experience. Experience: 1-2 years in a technical support or helpdesk environment with exposure to security, networked, or ...

IK Systems

Technical Support Specialist

Victor, NY · On-site +1

Associate's degree in computer science, IT, or related field; or equivalent experience. Experience: 1-2 years in a technical support or helpdesk environment with exposure to security, networked, or ...

Dick's Sporting Goods

Event Associate

Victor, NY

$16 - $23/hr

As the Field Associate you'll support the Field/Lead Coach for our in-store sport events - both on and off the field. In addition to in-store events, you'll have the opportunity to assist the lead ...

Knoll Inc.

Field Training Manager

Rochester, NY · On-site

$17 - $21.50/hr

... that support both new and existing associates throughout every stage of their development. This ... Field Coaching & Store Enablement Travel extensively to coach leaders, facilitate workshops ...

IK Systems

Field Operations Coordinator

Victor, NY · On-site

$23.25 - $29/hr

The position reports to the EVP of Operations and supports the directors and managers of Operations ... Associate or Bachelor's degree in Business Administration, Construction Management, or a related ...

Enlyte

Medical Field Case Manager

Rochester, NY · On-site

$78K - $90K/yr

We support their journey back to health and wellness through our industry-leading solutions and ... Education: Associates Degree or Bachelor's Degree in Nursing or related field. * Experience: 2+ ...

Erm

Consulting Associate, Scientist

Rochester, NY

$66K - $81K/yr

As a Consulting Associate, Scientist in our Rochester, New York office,you'llbe part of a collaborative technical team supporting a wide range of environmental projects-from ecological field surveys ...

New

ERM

Consulting Associate, Scientist

Rochester, NY

$66K - $81K/yr

As a Consulting Associate, Scientist in our Rochester, New York office,you'llbe part of a collaborative technical team supporting a wide range of environmental projects-from ecological field surveys ...

New

Enlyte

Medical Field Case Manager

Rochester, NY · On-site

$78K - $90K/yr

We support their journey back to health and wellness through our industry-leading solutions and ... Education: Associates Degree or Bachelor's Degree in Nursing or related field. * Experience: 2+ ...

New

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Field Support Associate information

See Rochester, NY salary details

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How much do field support associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for field support associate in Rochester, NY is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.87 per hour, depending on experience, location, and employer.

What is a field support associate?

A Field Support Associate is a professional responsible for providing on-site assistance and technical support to clients, customers, or internal teams. Their duties often include troubleshooting equipment or software issues, training users, and ensuring that operations run smoothly in the field. They act as a bridge between the company and its clients, helping to resolve problems quickly and efficiently. Field Support Associates may also assist with installation, maintenance, and documentation of products or services. This role requires strong communication, problem-solving skills, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a field support associate?

To thrive as a Field Support Associate, you need strong problem-solving abilities, customer service skills, and a high school diploma or equivalent, with some roles preferring technical or logistics experience. Familiarity with CRM systems, ticketing platforms, and mobile devices is often required, and certifications such as CompTIA A+ can be advantageous. Excellent communication, adaptability, and time management help you efficiently address client needs and coordinate with team members. These skills are critical for delivering timely, effective support and maintaining customer satisfaction in dynamic field environments.

What are some typical challenges faced by field support associates, and how can they prepare for them?

Field Support Associates often encounter challenges such as adapting to varied work environments, managing multiple service requests simultaneously, and communicating effectively with both technical teams and clients. To prepare, it’s helpful to develop strong organizational skills, maintain flexibility, and build a solid understanding of company procedures and products. Proactively seeking feedback and collaborating closely with team members can also help overcome obstacles and ensure smooth operations in the field.

What cities near Rochester, NY are hiring for Field Support Associate jobs?

Cities near Rochester, NY with the most Field Support Associate job openings:

Infographic showing various Field Support Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,555 per year, or $24.3 per hour.

Staff Environmental Engineer II

Rochester, NY • On-site

Roux Associates, Inc.
201 - 500 employees
Learn more about Roux Associates, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Job Title
Staff Environmental Engineer II
Job Type
Regular Full Time
Education
Bachelor's Degree
Category
Engineering
Job Description
Position Overview
This position will assist the project team and Project Manager in providing field support, and technical assistance on environmental investigation and remediation projects.
Position Requirements
  • Bachelor's degree in relevant technical field.
  • Minimum of 1 year of environmental consulting experience.
  • Proficient in performing various routine field activities including but not limited to applying proper sampling techniques for all environmental media, overseeing and directing subcontractors, and managing and directing junior field staff.
  • Experience overseeing remedial contractors in the performance of excavation, injections, system installation and the implementation of other remedial technologies.
  • Demonstrated ability to work independently in the field.
  • Preliminary data evaluation and analytical skills.
  • Ability to assist in the preparation of the major components of routine deliverables (i.e., tables, figures, appendices, etc.).
  • Ability and willingness to support the technical growth of Staff I level professionals based on direct hands-on interactions.
  • Ability to manage tasks or projects to develop project management skills.

Essential Duties
  • Field Project Activities:
    • Coordinate and implement field project work; oversee drilling, monitoring, sampling of typical environmental media, treatment system operations, and subcontractors.
  • Data Analysis and Report Preparation:
    • Prepare technical reports by coordinating figures, data tables, site descriptions, and other necessary details to ensure report completeness.
    • Analyze field data and project work to ensure effective project completion.

Physical Demands/Work Environment Conditions
This position works predominantly in the field working independently or as part of a larger team at exterior project sites (i.e., industrial/brownfield facilities, monitoring wells, treatment systems, construction projects) to perform sample collection, recording of operational/meter parameters, and oversight of subcontractors (e.g., drillers, heavy equipment operators, truckers). These field activities require the ability to drive to different project sites and physically move around outdoors in various terrains, in adverse weather conditions and occasionally for extended or irregular hours. Conducting work involves the use of hand-held monitoring instruments and tools, as well as water sampling equipment, which requires the ability to routinely lift and carry objects, stand, walk, reach, bend, squat, kneel and twist. Office work is primarily stationary/sedentary using a computer and keyboard/mouse requiring repetitive hand movements.
Roux is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.
Roux will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, or to perform the essential functions of the position, please contact HR@rouxinc.com.
Base Salary Range: $64,000 - $70,000. This salary range is based on what Roux in good faith believes it might pay at the time of posting for this position and for this geographic location. Actual compensation may vary based on job-related factors such as relevant work experience, market conditions, education/training, certifications, skill sets, and internal equity. In addition, this position is eligible for performance bonuses based on individual job performance and the profitability of the firm.
Roux offers a comprehensive benefits package for this position including:
  • Medical, dental, and vision care coverage for employees and eligible dependents
  • 401(k) profit sharing plan with employer match
  • Flexible Spending Accounts
  • Company paid life insurance and disability insurance
  • Supplemental life, long-term care, accident, critical illness, and hospital indemnity insurance
  • Employee Assistance Program
  • Paid Time Off including holidays, vacation, and sick leave
  • Paid Parental Leave

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Location
Rochester, New York DPC - Rochester, NY US (Primary)

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