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Field Support Associate Jobs in Rochester, NY (NOW HIRING)

Company Overview CME Associates, Inc. (CME) is an engineering technology firm providing ... Perform geotechnical investigations, such as test boring and test pit observations, supported by ...

We are looking for a Field Service Valve Technician to support valve repair and service work in the ... Mechanical associate degree or equivalent hands-on experience * Strong mechanical aptitude and ...

We are looking for a Field Service Valve Technician to support valve repair and service work in the ... Mechanical associate degree or equivalent hands-on experience * Strong mechanical aptitude and ...

Provide technical support for Power Instruments electric products as well as secondary products via ... Associate's degree in Electronics or related field; will consider equivalent work experience in ...

Provide technical support for Power Instruments electric products as well as secondary products via ... Associate's degree in Electronics or related field; will consider equivalent work experience in ...

Provide technical support for Power Instruments electric products as well as secondary products via ... Associate's degree in Electronics or related field; will consider equivalent work experience in ...

Field Application Engineer '27

Fairport, NY · On-site +1

$53K - $80K/yr

Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ... Bachelor's degree (or Associate's and 4+ years military experience) * Strong work ethic and a ...

Showing results 21-40

Field Support Associate information

See Rochester, NY salary details

$11

$24

$37

How much do field support associate jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for field support associate in Rochester, NY is $24.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $25.87 per hour, depending on experience, location, and employer.

What is a field support associate?

A Field Support Associate is a professional responsible for providing on-site assistance and technical support to clients, customers, or internal teams. Their duties often include troubleshooting equipment or software issues, training users, and ensuring that operations run smoothly in the field. They act as a bridge between the company and its clients, helping to resolve problems quickly and efficiently. Field Support Associates may also assist with installation, maintenance, and documentation of products or services. This role requires strong communication, problem-solving skills, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a field support associate?

To thrive as a Field Support Associate, you need strong problem-solving abilities, customer service skills, and a high school diploma or equivalent, with some roles preferring technical or logistics experience. Familiarity with CRM systems, ticketing platforms, and mobile devices is often required, and certifications such as CompTIA A+ can be advantageous. Excellent communication, adaptability, and time management help you efficiently address client needs and coordinate with team members. These skills are critical for delivering timely, effective support and maintaining customer satisfaction in dynamic field environments.

What are some typical challenges faced by field support associates, and how can they prepare for them?

Field Support Associates often encounter challenges such as adapting to varied work environments, managing multiple service requests simultaneously, and communicating effectively with both technical teams and clients. To prepare, it’s helpful to develop strong organizational skills, maintain flexibility, and build a solid understanding of company procedures and products. Proactively seeking feedback and collaborating closely with team members can also help overcome obstacles and ensure smooth operations in the field.

What cities near Rochester, NY are hiring for Field Support Associate jobs?

Cities near Rochester, NY with the most Field Support Associate job openings:

Infographic showing various Field Support Associate job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,555 per year, or $24.3 per hour.

Civil Field Engineer EIT

Rochester, NY • On-site

$24 - $30/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday


Job description

Company Overview
CME Associates, Inc. (CME) is an engineering technology firm providing comprehensive Construction Materials Evaluation and Technical Support Services. Our experts specialize in geotechnical engineering, construction materials evaluation, special inspections, geological sciences, subsurface exploration, and investigative engineering.
Summary
Seeking a detail-oriented Civil Field Engineer to lead on-site investigations, perform specialized inspections, and oversee material testing. This role involves managing projects from start to finish, conducting precise engineering calculations, and delivering accurate, timely reports that meet industry standards.
Responsibilities
  • Conduct specialized inspections and field evaluations, including soils, concrete, masonry, and steel material testing.
  • Perform geotechnical investigations, such as test boring and test pit observations, supported by laboratory analysis and accurate geotechnical calculations.
  • Collaborate with Senior Professional Engineers to execute a wide range of field and technical tasks.
  • Prepare detailed engineering studies and comprehensive reports that meet project and regulatory standards.
  • Coordinate and manage projects related to Special Inspections and Construction Materials Testing, ensuring timely delivery and quality outcomes.
  • Implement rigorous Quality Assurance protocols, maintaining strict adherence to technical standards, codes, and best practices in both field and laboratory settings.
  • Commit to professional growth through continuing education and maintaining current certifications.

Qualifications
  • Bachelor's degree in Civil Engineering or a closely related discipline.
  • Engineer-in-Training (E.I.T.) certification required.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for documentation and reporting.
  • Strong interpersonal skills with the ability to build and maintain effective relationships with managers, team members, and clients.
  • Exceptional organizational and time-management abilities to handle multiple priorities efficiently.
  • Knowledge of construction materials, procedures, and documentation is highly desirable.
  • Valid driver's license and ability to travel to project sites as needed.

Compensation: $24 - 30/hour
Benefits
CME offers competitive wages and benefits such as: Health, Dental, Vision, 401K, Health Savings Account, Supplemental Insurance Products, and Paid Time Off (including Holiday, Vacation, Sick and Personal) for full time employees.
This is an Equal Employment Opportunity. All qualified applicants will be afforded equal employment opportunity without regard to race, color, sex, age, marital status, sexual orientation, gender identity, religion, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, and local laws.
CME Associates, Inc. is an Affirmative Action Employer.
A New York State Certified Woman Owned Business Enterprise (WBE).