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Field Support Associate Jobs in Illinois (NOW HIRING)

L3HHCM20

Field Technician

Mount Prospect, IL · On-site

$26.20 - $48.79/hr

Field technician will support FAA contracts FTI, ADSB, DCNS and any other FSG programs. Essential ... Associates Degree with a minimum of 2 years of prior related experience. Preferred Additional ...

L3Harris Technologies

Field Technician

Mount Prospect, IL · On-site

$26.20 - $48.79/hr

Field technician will support FAA contracts FTI, ADSB, DCNS and any other FSG programs. Essential ... Associates Degree with a minimum of 2 years of prior related experience. Preferred Additional ...

Flock

Field Deployment Specialist

Chicago, IL · On-site

$60K - $80K/yr

Scaling nationwide deployments requires technical specialists who can execute complex field ... An associate or bachelor's degree, or experience in customer-facing technical support in public ...

Bell and Howell

This job may include any aspect of field support, including electrical/electronics, hardware ... Associate degree preferred. Travel: This position requires minimal travel in the United States and ...

Bell and Howell LLC

This job may include any aspect of field support, including electrical/electronics, hardware ... Associate degree preferred. Travel: This position requires minimal travel in the United States and ...

Bell and Howell

This job may include any aspect of field support, including electrical/electronics, hardware ... Associate degree preferred. Travel: This position requires minimal travel in the United States and ...

Bell and Howell LLC

This job may include any aspect of field support, including electrical/electronics, hardware ... Associate degree preferred. Travel: This position requires minimal travel in the United States and ...

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Field Support Associate information

What is a field support associate?

A Field Support Associate is a professional responsible for providing on-site assistance and technical support to clients, customers, or internal teams. Their duties often include troubleshooting equipment or software issues, training users, and ensuring that operations run smoothly in the field. They act as a bridge between the company and its clients, helping to resolve problems quickly and efficiently. Field Support Associates may also assist with installation, maintenance, and documentation of products or services. This role requires strong communication, problem-solving skills, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a field support associate?

To thrive as a Field Support Associate, you need strong problem-solving abilities, customer service skills, and a high school diploma or equivalent, with some roles preferring technical or logistics experience. Familiarity with CRM systems, ticketing platforms, and mobile devices is often required, and certifications such as CompTIA A+ can be advantageous. Excellent communication, adaptability, and time management help you efficiently address client needs and coordinate with team members. These skills are critical for delivering timely, effective support and maintaining customer satisfaction in dynamic field environments.

What are some typical challenges faced by field support associates, and how can they prepare for them?

Field Support Associates often encounter challenges such as adapting to varied work environments, managing multiple service requests simultaneously, and communicating effectively with both technical teams and clients. To prepare, it’s helpful to develop strong organizational skills, maintain flexibility, and build a solid understanding of company procedures and products. Proactively seeking feedback and collaborating closely with team members can also help overcome obstacles and ensure smooth operations in the field.

What cities in Illinois are hiring for Field Support Associate jobs?

Cities in Illinois with the most Field Support Associate job openings:

Infographic showing various Field Support Associate job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.

Hedge Fund Client Support Associate

Chicago, IL

Clearwater Analytics
Software Development • 1 - 5K employees
Learn more about Clearwater Analyticsexternal

$54K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Key responsibilities

  • Manage client inquiries and requests related to investment accounting, asset classes, and financial markets.

  • Deliver timely and accurate information regarding financial statements and analytics reporting.

  • Complete operational tasks such as account setup, client lockdowns, compliance, and reconciliation validation.

Job description

Job Summary:

Hedge Fund Client Support Associate are responsible for delivering top-notch operational support and fostering strong relationships with Clearwater's global clients. They excel in addressing inquiries related to investment and accounting matters, serving as a vital link between clients and internal teams. These analysts play a pivotal role in delivering prompt, precise, and comprehensive responses to client queries, with the ultimate objective of efficiently resolving a substantial number of issues while ensuring that clients become enthusiastic advocates of Clearwater.

Responsibilities:

  • Manage client inquiries & requests on various topics across investment accounting, asset classes and financial markets.

  • Deliver timely and accurate information regarding Financial Statements & Analytics Reporting.

  • Complete operational tasks such as account set up, client lockdowns, compliance, reconciliation validation.

  • Collaborate directly with clients to build valuable relationships and enhance their experience as a Clearwater user.

  • Validate investment data against available third-party market data sources and show proficiency in proprietary internal tools for reconciling investment transactions.

  • Effectively navigates through knowledge base and documentation, using internal tools and resources to proactively solve client queries and problems.

  • Manage workflow based on productivity and quality metrics; organizing your day to prioritize high importance or critical work.

  • Take on a variety of team and client related, long-term projects that may involve collaboration with other internal teams.

  • Deal with some of the more complex client queries.

  • Assist in training, developing, and coaching more junior staff members, and conduct oversight on their work.

Required Skills:

  • Strong understanding of investment accounting, financial statements, amortization, interest income, and other accounting concepts.

  • Familiarity with the core offering of Accounting, Compliance, Risk, and Performance reports.

  • Intermediate understanding of fixed income and equity investments; a basic knowledge of alternative security types preferred.

  • Prior experience in finance and/or accounting.

  • Strong computer skills, including proficiency in Microsoft Office.

  • Excellent attention to detail and strong documentation skills.

  • Outstanding verbal and written communication skills.

  • Strong organizational and interpersonal skills.

  • Exceptional problem-solving abilities.

Education and Experience:

  • Bachelor's degree or higher in Accounting or Financial/Business-related field.

  • 1+ years of relevant experience.

New York Salary Range: $54,000 - $70,000 DOE

Salary Range

$54,000.00 - $70,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, benefits include: health/vision/dental insurance, 401(k), PTO, parental leave, and medical leave, STD/LTD insurance benefits. Clearwater Analytics is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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