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Field Support Associate Jobs in Georgia (NOW HIRING)

EMSAR

Field Service Engineer II

Columbus, GA · On-site

On-site technical field support (maintenance and repair) * FDA field change orders and recalls ... Associate's degree or trade/technical school certification * 1+ year of technical experience ...

EMSAR

Field Service Engineer II

Columbus, GA · On-site

On-site technical field support (maintenance and repair) * FDA field change orders and recalls ... Associate's degree or trade/technical school certification * 1+ year of technical experience ...

Emsar

Field Service Engineer II

Columbus, GA · On-site

On-site technical field support (maintenance and repair) * FDA field change orders and recalls ... Associate's degree or trade/technical school certification * 1+ year of technical experience ...

Flock Safety

Field Deployment Specialist

Atlanta, GA · On-site +1

$60K - $80K/yr

Scaling nationwide deployments requires technical specialists who can execute complex field ... An associate or bachelor's degree, or experience in customer-facing technical support in public ...

Flock

Field Deployment Specialist

Atlanta, GA · On-site

$60K - $80K/yr

Scaling nationwide deployments requires technical specialists who can execute complex field ... An associate or bachelor's degree, or experience in customer-facing technical support in public ...

Bell and Howell

Field Service Technician

Atlanta, GA · On-site

This job may include any aspect of field support, including electrical/electronics, hardware ... Associate degree preferred. Travel: This position requires minimal travel in the United States and ...

Support Revolution

Service Engineer

Atlanta, GA · On-site

$70K - $100K/yr

Minimum of 2 years experience in field support servicing complex X86 systems and parts preferred * Will consider an associate degree in electrical technology, electronics, or equivalent military ...

Global Pharma Tek

Deskside Support Analyst

Atlanta, GA · On-site

$22.25 - $30/hr

... Associate degree (preferred) • 3+ years of experience in field tech support. • Equivalent combination of education and experience will be considered. Company : GLOBAL PHARMA TEK is a Clinical ...

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Field Support Associate information

What is a field support associate?

A Field Support Associate is a professional responsible for providing on-site assistance and technical support to clients, customers, or internal teams. Their duties often include troubleshooting equipment or software issues, training users, and ensuring that operations run smoothly in the field. They act as a bridge between the company and its clients, helping to resolve problems quickly and efficiently. Field Support Associates may also assist with installation, maintenance, and documentation of products or services. This role requires strong communication, problem-solving skills, and a customer-focused attitude.

What are the key skills and qualifications needed to thrive as a field support associate?

To thrive as a Field Support Associate, you need strong problem-solving abilities, customer service skills, and a high school diploma or equivalent, with some roles preferring technical or logistics experience. Familiarity with CRM systems, ticketing platforms, and mobile devices is often required, and certifications such as CompTIA A+ can be advantageous. Excellent communication, adaptability, and time management help you efficiently address client needs and coordinate with team members. These skills are critical for delivering timely, effective support and maintaining customer satisfaction in dynamic field environments.

What are some typical challenges faced by field support associates, and how can they prepare for them?

Field Support Associates often encounter challenges such as adapting to varied work environments, managing multiple service requests simultaneously, and communicating effectively with both technical teams and clients. To prepare, it’s helpful to develop strong organizational skills, maintain flexibility, and build a solid understanding of company procedures and products. Proactively seeking feedback and collaborating closely with team members can also help overcome obstacles and ensure smooth operations in the field.

What cities in Georgia are hiring for Field Support Associate jobs?

Cities in Georgia with the most Field Support Associate job openings:

Infographic showing various Field Support Associate job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Field Service Engineer II

Columbus, GA • On-site

EMSAR
Medical Equipment and Supplies Manufacturing • 201 - 500 employees
Learn more about EMSARexternal

Full-time

Re-posted 17 days ago

EMSAR rating

7.5

Company rating: 7.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Field Service Engineer
Company Overview
Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly growing national technical services company providing maintenance, repair, and installation services to OEM partners within the healthcare industry.
EMSAR's service offerings include:
  • On-site technical field support (maintenance and repair)
  • FDA field change orders and recalls
  • Equipment installation
  • FDA compliance and validation services
  • Technical training and education

Position Summary
This intermediate-level field position is responsible for performing preventive maintenance, and repair on a variety of medical equipment and devices, which could include but not limited to hospital beds, exam tables and self service blood pressure kiosks.
EMSAR provides all necessary tools and paid technical training.
This position is Monday-Friday, business hours.
Key Responsibilities
  • Perform on-site preventive maintenance and repairs on hospital beds.
  • Provide intermediate-level engineering and technical service support to customers.
  • Manage and complete assigned work orders using EMSAR's service management platform (ServiceMax). Approximately 25% of daily work involves documentation and system updates.
  • Maintain consistent communication with dispatchers to coordinate work assignments and scheduling.
  • Perform additional duties as assigned by supervisors or management.
  • Maintain a professional appearance and well-organized tools and equipment while representing EMSAR.
  • May be assigned to work regularly at designated client facilities.

Qualifications & Skills
Technical and Analytical Skills
  • Ability to read and interpret technical documentation, service manuals, safety procedures, and operational guidelines.
  • Knowledge of commonly used field service engineering practices, procedures, and equipment.
  • Intermediate-level troubleshooting and technical repair skills.

Communication & Interpersonal Skills
  • Strong verbal and written communication skills.
  • Ability to maintain positive working relationships with internal teams and external clients.

Organization & Time Management
  • Ability to prioritize tasks, plan work efficiently, and manage time effectively.
  • Capable of working independently with limited supervision while following established guidelines.

Minimum Education & Experience
Option 1
  • High School Diploma or equivalent
  • 2-4 years of technical or field service experience

OR
Option 2
  • Associate's degree or trade/technical school certification
  • 1+ year of technical experience (internship, apprenticeship, or externship acceptable)

Additional Requirements:
  • Valid driver's license and proof of liability insurance
  • Ability to operate personal, fleet, or rental vehicles

Work Environment & Physical Requirements
  • Frequent standing, walking, bending, squatting, and stair climbing while performing service work.
  • Extended periods of computer use for service documentation and reporting.
  • Ability to use both hands to handle tools and small components without restriction.
  • Ability to lift up to 50 lbs and move equipment up to 125 lbs.
  • Regional travel, including day and occasional overnight trips

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. EMSAR retains the right to change or assign other duties to this position.
EMSAR is an equal employment opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, gender, marital status, pregnancy, age, physical or mental disability, genetic information, military service status, or any other basis protected by federal, state or local law.
This Employer participates in E-Verify, a service of DHS and SSA.

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