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Field Service Scheduler Jobs in Virginia (NOW HIRING)

Marathon TS Inc

Field Service Technician

Franklin, VA · On-site

Coordinate with end users for device pickup, replacement, and migration scheduling. * Join machines ... Minimum 2 years of experience in field service, desktop support, or related IT role. * Hands-on ...

Axon

Field Service Representative

Sterling, VA · On-site

Field Service Representative (FSR) Location: Remote About Us Dedrone by Axon is a partnership ... scheduled installs. * Preference for candidates located in or near the Mid-Atlantic region (e.g ...

Actalent

Field Service Engineer

Chesapeake, VA · On-site

$100K - $110K/yr

Field Service Engineer (Mechanical/Marine) This Field Service Engineer role focuses on providing ... Support overtime and weekend work as necessary to meet project schedules and operational ...

CACI

Field Service Engineer

Sterling, VA · On-site

Job Title: Field Service Engineer Job Category: Engineering and Technical Support Time Type ... Tasks include regularly scheduled maintenance activities, hands-on troubleshooting hardware and ...

Flex Ltd

Field Service Manager

Henrico, VA · On-site

$121K - $166K/yr

Build a high-performing, engaged Field Service team through coaching, mentoring, performance ... Optimize technician scheduling, capacity planning, utilization, and coverage to meet customer and ...

Flex

Field Service Manager

Henrico, VA · On-site

$121K - $166K/yr

Build a high-performing, engaged Field Service team through coaching, mentoring, performance ... Optimize technician scheduling, capacity planning, utilization, and coverage to meet customer and ...

Flex

Field Service Manager

Henrico, VA · On-site

$121K - $166K/yr

Build a high-performing, engaged Field Service team through coaching, mentoring, performance ... Optimize technician scheduling, capacity planning, utilization, and coverage to meet customer and ...

Flex Ltd

Field Service Manager

Henrico, VA · On-site

$121K - $166K/yr

Build a high-performing, engaged Field Service team through coaching, mentoring, performance ... Optimize technician scheduling, capacity planning, utilization, and coverage to meet customer and ...

Ag

Field Service Representative

Herndon, VA

This may involve matching working hours to Flight schedule for a limited period of time (adapted to ... Represent Field Service at all technical levels, Maintenance Engineering, Flight Operations ...

Airbus

Field Service Representative

Herndon, VA · On-site

This may involve matching working hours to Flight schedule for a limited period of time (adapted to ... Represent Field Service at all technical levels, Maintenance Engineering, Flight Operations ...

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Field Service Scheduler information

What does a field service scheduler do?

A Field Service Scheduler is responsible for coordinating and assigning service technicians to customer sites based on service requests, technician availability, and location. They manage daily schedules, optimize routes, and ensure that service appointments are met efficiently. Their role helps improve customer satisfaction by minimizing wait times and ensuring timely service delivery. Field Service Schedulers often use specialized software to track jobs, handle emergencies, and communicate with both technicians and customers.

What are the key skills and qualifications needed to thrive as a field service scheduler?

To thrive as a Field Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and workforce management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to manage competing priorities help individuals excel in this role. These skills ensure efficient resource allocation, high customer satisfaction, and smooth coordination of field operations.

How does a field service scheduler typically coordinate with technicians and customers to manage last-minute changes or emergencies?

Field Service Schedulers play a crucial role in managing dynamic, fast-paced schedules. When unexpected situations arise, such as urgent service requests or technician absences, schedulers must quickly communicate with both field technicians and customers to adjust appointments and minimize disruptions. This often involves reprioritizing tasks, leveraging scheduling software, and maintaining clear, proactive communication to ensure service quality and customer satisfaction. Strong organizational and interpersonal skills are essential to handle these challenges effectively.

What is the difference between Field Service Scheduler vs Service Coordinator?

AspectField Service SchedulerService Coordinator
CredentialsTypically requires scheduling, customer service, and basic technical knowledgeOften requires customer service and communication skills, some technical understanding
Work EnvironmentField-based, coordinating on-site service appointmentsOffice-based, managing service requests and client communication
Employer & IndustryUsed in industries like HVAC, plumbing, electrical servicesCommon in similar service industries, focusing on client coordination
Search & Comparison IntentPeople comparing scheduling roles in field servicePeople seeking roles focused on customer communication and scheduling

The Field Service Scheduler primarily manages scheduling and dispatching technicians for on-site work, often requiring technical knowledge. The Service Coordinator handles customer communication, service requests, and scheduling from an office setting. While both roles support field operations, the scheduler is more focused on logistics, whereas the coordinator emphasizes client interaction and service planning.

Do you need a degree to be a field service scheduler?

A degree is not typically required to be a field service scheduler, but relevant experience, organizational skills, and knowledge of scheduling software are important. Many employers prioritize practical skills and industry experience over formal education for this role.

What are popular job titles related to Field Service Scheduler jobs in Virginia?

For Field Service Scheduler jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Field Service Scheduler jobs in Virginia look for?

The top searched job categories for Field Service Scheduler jobs in Virginia are:

What cities in Virginia are hiring for Field Service Scheduler jobs?

Cities in Virginia with the most Field Service Scheduler job openings:

Field Service Scheduler jobs near you
Infographic showing various Field Service Scheduler job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Field Service Technician

Marathon TS Inc

Franklin, VA • On-site

Other

Posted 4 days ago

Job description

Marathon TS is seeking two experienced Field Service Technicians to support simultaneous IT infrastructure projects based out of Herndon, VA. This is a hands-on role supporting both a 500 600 user migration and a Windows 11 refresh. Candidates must be comfortable working in a fast-paced environment with minimal supervision and capable of imaging, deploying, and providing deskside support throughout the lifecycle of both projects.

Primary Responsibilities:

  • Image and deploy laptops using MECM (Microsoft Endpoint Configuration Manager) with Windows 11 and Office 365 suite.

  • Coordinate with end users for device pickup, replacement, and migration scheduling.

  • Join machines to Active Directory and ensure successful domain configuration.

  • Provide support before, during, and after deployment (basic troubleshooting and user setup).

  • Maintain documentation of completed tasks and ticket updates.

  • Assist with general ticket resolution and onsite support as needed.

  • Work in collaboration with internal teams to ensure seamless migration and refresh execution.

Required Qualifications:

  • Minimum 2 years of experience in field service, desktop support, or related IT role.

  • Hands-on experience with MECM for OS deployment and software push.

  • Working knowledge of Active Directory (joining machines to the domain, user validation, etc.).

  • Strong customer service and communication skills when dealing with end users.

  • Ability to operate independently and meet daily deployment targets.

  • Reliable, punctual, and able to support a fast-paced rollout with minimal supervision.

Preferred Skills:

  • Experience with large-scale Windows 11 deployment projects.

  • Familiarity with Office 365 configuration during device setup.

  • Exposure to IT ticketing systems (e.g., ServiceNow, Remedy, etc.).


Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").
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About Marathon TS

Sourced by ZipRecruiter

Marathon TS provides a full range of professional services for clients that require support from professionals with specialized skills and experience in a specific technical area or subject matter. Marathon TS also provides IT solutions, including strategy, operations, transformation and mission support.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Sterling, VA, US

Year founded

2009

Social media

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