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Field Service Scheduler Jobs in Minnesota (NOW HIRING)

Description Are you a Field Service Engineer seeking a dynamic opportunity with a publicly traded ... Manage service schedules and prioritize tasks effectively * Perform start up of newly installed ...

We are seeking a Traveling Field Service Technician who will perform the following essential ... Communicate daily with the Service Scheduler and/or Manager regarding work progress, schedule ...

We are seeking a Traveling Field Service Technician who will perform the following essential ... Communicate daily with the Service Scheduler and/or Manager regarding work progress, schedule ...

Schedule and coordinate ES field service work to ensure customer commitments, response expectations, and department goals are achieved * Provide and coordinate technical guidance and troubleshooting ...

Coordinate with customers to schedule and confirm requirements for in-field services. * Travel typically 2 weeks per month, leaving on Monday and returning on Friday, allowing for direct engagement ...

Coordinate with customers to schedule and confirm requirements for in-field services. * Travel typically 2 weeks per month, leaving on Monday and returning on Friday, allowing for direct engagement ...

JL Schwieters is hiring a Field Service Technician. We are a family owned, Framing/Construction ... Call or text today to schedule an interview: 612-290-5452 We are an Equal Employment Opportunity ...

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Field Service Scheduler information

What does a field service scheduler do?

A Field Service Scheduler is responsible for coordinating and assigning service technicians to customer sites based on service requests, technician availability, and location. They manage daily schedules, optimize routes, and ensure that service appointments are met efficiently. Their role helps improve customer satisfaction by minimizing wait times and ensuring timely service delivery. Field Service Schedulers often use specialized software to track jobs, handle emergencies, and communicate with both technicians and customers.

What are the key skills and qualifications needed to thrive as a field service scheduler?

To thrive as a Field Service Scheduler, you need strong organizational skills, attention to detail, and experience with scheduling or dispatching, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and workforce management tools is typically required. Excellent communication, problem-solving abilities, and the capacity to manage competing priorities help individuals excel in this role. These skills ensure efficient resource allocation, high customer satisfaction, and smooth coordination of field operations.

How does a field service scheduler typically coordinate with technicians and customers to manage last-minute changes or emergencies?

Field Service Schedulers play a crucial role in managing dynamic, fast-paced schedules. When unexpected situations arise, such as urgent service requests or technician absences, schedulers must quickly communicate with both field technicians and customers to adjust appointments and minimize disruptions. This often involves reprioritizing tasks, leveraging scheduling software, and maintaining clear, proactive communication to ensure service quality and customer satisfaction. Strong organizational and interpersonal skills are essential to handle these challenges effectively.

What is the difference between Field Service Scheduler vs Service Coordinator?

AspectField Service SchedulerService Coordinator
CredentialsTypically requires scheduling, customer service, and basic technical knowledgeOften requires customer service and communication skills, some technical understanding
Work EnvironmentField-based, coordinating on-site service appointmentsOffice-based, managing service requests and client communication
Employer & IndustryUsed in industries like HVAC, plumbing, electrical servicesCommon in similar service industries, focusing on client coordination
Search & Comparison IntentPeople comparing scheduling roles in field servicePeople seeking roles focused on customer communication and scheduling

The Field Service Scheduler primarily manages scheduling and dispatching technicians for on-site work, often requiring technical knowledge. The Service Coordinator handles customer communication, service requests, and scheduling from an office setting. While both roles support field operations, the scheduler is more focused on logistics, whereas the coordinator emphasizes client interaction and service planning.

Do you need a degree to be a field service scheduler?

A degree is not typically required to be a field service scheduler, but relevant experience, organizational skills, and knowledge of scheduling software are important. Many employers prioritize practical skills and industry experience over formal education for this role.

What are popular job titles related to Field Service Scheduler jobs in Minnesota?

For Field Service Scheduler jobs in Minnesota, the most frequently searched job titles are:

What cities in Minnesota are hiring for Field Service Scheduler jobs?

Cities in Minnesota with the most Field Service Scheduler job openings:

$75K - $105K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago


Job description

Field Service Technician – CNC / Industrial Machinery

Pay: $75K-$105K 

Seeking Field Service Technicians for immediate hire to support customers using advanced CNC and industrial machining equipment. 

- VETERANS STRONGLY ENCOURAGED TO APPLY - 

This is a hands-on electromechanical troubleshooting role ideal for candidates who enjoy travel, problem solving, customer interaction, and working on high-tech industrial equipment. Full training is provided for the right candidates. Most travel is Monday–Friday with technicians typically home on weekends.

What You’ll Do

Travel to customer sites to diagnose and repair CNC and industrial machinery

Troubleshoot mechanical, electrical, control-system, and machine performance issues

Perform repairs, rebuilds, alignments, adjustments, and system testing

Read and interpret schematics, wiring diagrams, block diagrams, and technical documentation

Support customers remotely when troubleshooting can be completed by phone

Document service activity, findings, repairs, and resolutions

Communicate professionally with customers and internal support teams

Work independently while managing travel, service schedules, and customer needs

Required Skills

Experience with hands-on electromechanical troubleshooting and repair

Ability to use hand tools, electrical test equipment, and precision measurement tools

Strong customer service and communication skills

Comfortable working in industrial manufacturing environments

Ability to maintain a travel schedule and work overtime as needed

Valid driver’s license

Experience using voltmeters, multimeters, oscilloscopes, or other diagnostic equipment

Preferred (Not Required)

Military technical experience or vocational/technical education

Experience troubleshooting CNC machinery, automation equipment, or industrial systems

Ability to read wiring diagrams, schematics, and mechanical drawings

Background in manufacturing, machining, industrial maintenance, aerospace, semiconductor, military maintenance, or field service environments

What Makes This Opportunity Stand Out

Competitive hourly pay + overtime + Full benefits package (medical, dental, vision, 401k)

Advanced training industrial fabrication machinery

Long-term career growth in a stable, high-demand industry

Veteran-friendly company culture with strong employee retention