Field Service Master Technician Jobs (NOW HIRING)

Great Opportunity!

Certified Master Automotive Technician/Mechanic employment opportunity with Frank Motors (Toyota, Subaru, and Hyundai) located in National City, California

Looking to enhance your career?  If you have a passion for working on cars and you want a place where you can excel, and be appreciated, then become part of our strong service team at one of San Diego’s largest and most respected group of dealerships, which includes Frank Toyota, Frank Subaru, and Frank Hyundai.  This is a great opportunity to work with an industry leader known for its friendly and welcoming environment, exceptional customer service, and large and loyal customer base.  We are looking for experienced service master technicians who are enthusiastic, honest, hard-working, organized, committed to great customer service, and want to be a top earner in their field. Depending on your skill level, certification, and production, our certified Service Technicians annual salaries range from $70,000 to $100,000 with highly productive certified master technicians earning even more.

Company and Service Department Overview:

Frank Motors, which includes Frank Toyota, Frank Subaru, and Frank Hyundai is a family owned and operated group of dealerships in National City, California.  Located less than 20 minutes from most areas of San Diego, Frank Motors has been in the automotive business since 1965.  Frank Motors is highly respected in the automotive industry and the ownership is involved in improving the industry both on a local and statewide level. Frank dealerships have won the JD Powers Excellence award recently and have received the highest accolades from the manufacturers. Frank Motors believes in helping the local communities and is involved in many charitable organizations, including Big Brother, Big Sister, Humble, and the Rady’s Children’s Hospital. With three great carlines, a large, loyal customer base, and great employees, Frank Motors continues to outpace the local competition.  Frank Motors has a large and well stocked parts department and a Service Development Center (SDC) dedicated to setting and reminding customers of their service appointments. We have extremely knowledgeable and experienced service advisors who are highly productive and use to working in a fast-paced, customer friendly environment.  We have ongoing training for our staff, including technician and service advisor/consultant training from the manufacturer, new product on-line training, and job specific training by our in-house trainer. Our service and parts areas run very smoothly in large part due to our solid processes and trained, skilled staff, many of whom have been with the company for twenty years or more.    

 Some of What You’ll do:

• Perform repairs and maintenance on vehicles assigned to you
• Inspect vehicles and report on vehicles condition and recommendations
• Check vehicle history for previous repairs and prior recommendations
• Document cause, cure, and correction statements for each operation on repair order
• Document flag and clock time on each repair order
• Check for open Recalls
• Instill confidence in the customer using “Fix It Right the First Time” protocols
• Partner with service advisors to ensure work is completed and done on time
• Build parts quotes, part availability, and procure parts from the parts department as needed
• Continue to develop your skills and certification through OEM training, on-line and in-house training, and OTJ experience
• Lead, train, and motivate a group of technicians

 What we are looking for:

• Factory Master technician certification or ASE Master certification
• Minimum of a high school diploma or equivalent
• Valid driver's license
• Excellent communication skills, both written and verbally
• Outstanding customer service skills
• Proficient Computer Skills
• Professional work ethic and high integrity
• Ability to work as a team and/or independently
• Strong problem solving and follow up skills

 Frank Motors Benefits:

• Full Benefits 1st of month after 60 days of employment including Health, Dental, & Vision Insurance
• 401k Plan
• Paid vacation
• Paid manufacturer product training
• Employee Assistance Program
• Advancement opportunities
• Custom tailored onboarding training programs

At Frank Motors, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Job Type: Full-time

Supplemental pay types:

• Production Bonus

Education:

• High school or equivalent (Preferred)

Experience:

• Factory Master technician certification or ASE Master certification License/Certification
• Driver's License