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Field Service Master Technician Jobs (NOW HIRING)

UBEO

Field Service Master Technician

Grapevine, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Master Technician to join our team in DFW. UBEO is a distributor/servicer ...

UBEO

Field Service Master Technician

Beaumont, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Master Technician to join our team in Beaumont/Port Neches , Texas. UBEO ...

UBEO

Field Service Master Technician

Del Rio, TX · On-site

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Master Technician to join our team in Eagle Pass/Del Rio, TX. UBEO is a ...

DOCUmation

Master Service Technician

Wichita Falls, TX · On-site

Master Service Technician This is a master level position in a territory assignment which requires ... Communicate and interact with customers, field service, sales, management, and administration in a ...

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How much do field service master technician jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for field service master technician in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is a field service master technician?

Field Service Master Technicians are highly skilled professionals who install, maintain, and repair complex equipment or machinery at customer sites. They possess advanced technical expertise, often specializing in a particular industry such as automotive, HVAC, or industrial equipment. In addition to troubleshooting and repairs, Master Technicians often provide customer training, documentation, and support for less experienced technicians. Their role requires strong problem-solving skills, the ability to work independently, and excellent customer service. Certification and extensive field experience are typically required for this position.

What are the key skills and qualifications needed to thrive as a field service master technician?

To thrive as a Field Service Master Technician, you need advanced mechanical and electrical troubleshooting skills, technical certifications (such as ASE or manufacturer-specific), and several years of hands-on experience. Familiarity with diagnostic tools, computerized maintenance management systems (CMMS), and specialized equipment is typically required. Strong problem-solving abilities, customer service skills, and effective communication help you excel in diverse field environments. These skills ensure timely, high-quality service, customer satisfaction, and the safe operation of complex machinery.

What are some common challenges faced by field service master technicians, and how can they be addressed?

Field Service Master Technicians often encounter challenges such as troubleshooting complex equipment issues in diverse environments, managing tight schedules, and adapting to rapidly evolving technology. To address these, it's helpful to stay updated on manufacturer training, leverage technical support resources, and build strong communication skills for effective interaction with clients and team members. Developing a systematic approach to diagnostics and maintaining detailed service records can also improve efficiency and customer satisfaction.

What cities are hiring for Field Service Master Technician jobs?

Cities with the most Field Service Master Technician job openings:

What states have the most Field Service Master Technician jobs?

States with the most job openings for Field Service Master Technician jobs include:

What are popular job titles related to Field Service Master Technician jobs?

For Field Service Master Technician jobs, the most frequently searched job titles are:

Infographic showing various Field Service Master Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Field Service Master Technician

Grapevine, TX • On-site

UBEO
Retail • 201 - 500 employees
Learn more about UBEOexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

UBEO rating

8.5

Company rating: 8.5 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Master Technician to join our team in DFW.
UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.
The primary responsibilities of this position is as follows:
Department: Service
Reports To: Field Service Manager
FLSA Status: Full Time/Non-Exempt
Purpose
This is a master level position in a territory assignment with a high degree of troubleshooting ability and is capable of handling the full array of products serviced by UBEO BUSINESS SERVICES. The individual is responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with UBEO BUSINESS SERVICES products and service, thereby influencing the sales of our office equipment and print solutions.
Responsibilities
  • Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction
  • Assist with the development of FSAT' and FST's assigned to the Field Service Team through technical assistance and product symptom/solution sharing
  • Manage the utilization of assets and resources to achieve targeted financial results and create superior value for UBEO BUSINESS SERVICES and our customers
  • Analyze customer needs, recognize business opportunities, and influence sales volume growth
  • Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional
  • Complete all administrative aspects of the job on time and error-free
  • Provide accurate feedback with call close information, parts usage reporting, and customer meter readings
  • Perform other activities that support UBEO BUSINESS SERVICES and our service organization

Supervision
Supervised
Contacts
Internal: Exempt, Non-Exempt
External: Prospective Customers, Current Customers, Vendors
Job Related Dimensions
  • Technical knowledge/skills
  • Analysis (problem identification)
  • Attention to Detail
  • Customer service orientation
  • Business skills
  • Communications - verbal and written
  • Planning and organizing, (work management)
  • Teamwork (cooperation)
  • Work standards (concern for quality)
  • Follow-up

Qualifications
  • High School or GED
  • Associate Degree or equivalent technical training
  • Successful completion of:
    • A+ Certification (or equivalent experience)
    • 6 Manufacturer Training Classes
  • 5+ years industry experience
  • Production experience preferred

Physical Demands & Work Environment
  • Ability to operate a motor vehicle for travel to client sites
  • Ability to stand/walk for prolonged periods at times
  • Ability to lift 50+lbs on occasion

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
  • Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare, including orthodontia for both adults and child(ren)
  • Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
  • Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
  • Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
  • Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
  • Pet Insurance, breathe easy knowing Nationwide has your pets covered
  • Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
  • A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
  • Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws

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