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Field Service Manager Jobs in Thompson, CT (NOW HIRING)

Strong interpersonal skills, communication skills, business acumen, job management ability ... field services. Qualus also provides software and technology enabled services and develops ...

Service Manager __ In this role you will be responsible for start-up and commissioning and post-start-up field services primarily within the data center market, in Electrification Services for the ...

Service Manager __ In this role you will be responsible for start-up and commissioning and post-start-up field services primarily within the data center market, in Electrification Services for the ...

Service Manager __ At ABB, we help industries outrun - leaner and cleaner. Here, progress is an ... As a Field Service Technician II , you are responsible for start-up and commissioning and post ...

We are looking for a Field Service Valve Technician to support valve repair and service work in the field and in the shop. You will troubleshoot, disassemble, repair, assemble, calibrate, and test ...

We are looking for a Field Service Valve Technician to support valve repair and service work in the field and in the shop. You will troubleshoot, disassemble, repair, assemble, calibrate, and test ...

We are looking for a Field Service Valve Technician to support valve repair and service work in the field and in the shop. You will troubleshoot, disassemble, repair, assemble, calibrate, and test ...

Other duties may be assigned.) Supervise service personnel, promote teamwork and manage an efficient workplace. Conduct weekly meetings with service personnel. Quote product and service prices to ...

Field Service Technician

Auburn, MA · On-site

$45 - $75/hr

As an independent service provider, we avoid conflicts of interest and maintain a complete focus on our clients' needs. We have taken a no-frills approach to developing our organization to ensure our ...

As an independent service provider, we avoid conflicts of interest and maintain a complete focus on our clients' needs. We have taken a no-frills approach to developing our organization to ensure our ...

As an independent service provider, we avoid conflicts of interest and maintain a complete focus on our clients' needs. We have taken a no-frills approach to developing our organization to ensure our ...

Showing results 21-40

Field Service Manager information

See Thompson, CT salary details

$29.6K

$74K

$133.4K

How much do field service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for field service manager in Thompson, CT is $73,995.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,700.00 and $82,300.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What cities near Thompson, CT are hiring for Field Service Manager jobs?

Cities near Thompson, CT with the most Field Service Manager job openings:

Infographic showing various Field Service Manager job openings in Thompson, CT as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $73,995 per year, or $35.6 per hour.

Lead Field Service Technician

Qualus

Westborough, MA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Qualus rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

26th of 453 rated engineering


Job description

Position Overview

Power your future with Qualus in our Specialized Field Service department as Lead Field Service Technician. As a Lead Field Service Technician, where you will be responsible for testing, maintaining, and repairing a wide array of electrical equipment, including low and medium voltage circuit breakers, transformers, switchgear, motor controls, and more. As a leader in both the shop and field environments, you'll spearhead critical operations, ensuring the reliability and functionality of essential electrical systems. This role offers a unique opportunity to showcase your expertise while making a tangible impact in powering industries forward. If you're ready to drive innovation and excel in a hands-on, collaborative setting, we invite you to apply and be apart of the Qualus Family!

Responsibilities
  • Performing testing on low and medium voltage breakers including Megger, Ductor, Hi-Pot, Hi-Current, and Timing tests.
  • Completing mechanical work and repairs on breakers, including tear down, refurbishment and parts replacement.
  • Utilizing and accurately reading meters.
  • Reading schematics and wiring drawings.
  • Troubleshooting circuit controls.
  • Reading and plotting time-current curves.
  • Reading and understanding of electrical one-line drawings and symbols.
  • Testing power and current transformers, including Power Factor and TTR.
  • Accurately and consistently documenting using Power DB.
  • Able to work with electrical testing equipment and tools.
Minimum Qualifications
  • 5-7 years' related experience in power plants, industrial services, primary power distribution and related protection and control schemes.
  • Minimum 2 years of industrial or commercial power systems experience.
  • Licensures and Certifications: NETA 2, 3, or 4 preferred.
  • Education: High School Diploma. 
  • Reference and complete assignments as described in applicable specifications.
  • Ability to communicate effectively in English (inclusive of reading and writing) due to the nature of safety-related materials, documentation, and interactions with clients.
  • Perform regular field work both indoors and outdoors.
  • Strong interpersonal skills, communication skills, business acumen, job management ability.
  • Proficient in Microsoft Office (PowerDB, Word, Excel and Outlook).
  • Valid Driver's license and good driving record.
  • Prefer an Associate's degree from an accredited 2-year technical college in Electrical Power & Controls (EPC), or an Electrical Engineering Degree from an ABET accredited college, similar experience and training from the military (Army Prime Power, Air Force Electrical Power Production, or NAVY Seabee)

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Benefits & Compensation

Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.

The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.

Company Overview

Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.

Equal Opportunity Employer

We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.

We are committed to a secure and transparent hiring process. We do not request payment or sensitive personal information, such as Social Security numbers or banking details, during the application process. Please use caution and verify opportunities through our official channels.

Employment Type: FULL_TIME

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