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Field Service Manager Jobs in Seattle, WA (NOW HIRING)

US1000005A - Service Department Summary Under direct supervision of the Service Manager, the Field Service Technician will perform new equipment installations, preventive maintenance, troubleshooting ...

The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new ...

The Service Manager will supervise a team of 30 personnel including shop and field service technicians, parts runners and service advisors/writers. Will interact with all employees and other ...

The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new ...

The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new ...

The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new ...

The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new ...

The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new ...

The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new ...

The Field Services Account Manager is responsible for lead generation and securing Field Services business (i.e. hazardous waste remediation, tank cleaning and emergency response) at current and new ...

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Field Service Manager information

See Seattle, WA salary details

$33.6K

$83.9K

$151.4K

How much do field service manager jobs pay per year?

As of Aug 1, 2026, the average yearly pay for field service manager in Seattle, WA is $83,926.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,400.00 and $93,300.00 per year, depending on experience, location, and employer.

How does a Field Service Manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field Service Managers in the US typically earn an average salary of around $70,000 to $100,000 per year, depending on experience, industry, and location. Higher salaries are common in regions with a higher cost of living or in specialized sectors requiring technical certifications and leadership skills.

What does a field services manager do?

A field services manager oversees the delivery of on-site services, coordinating technicians and ensuring customer satisfaction. They manage schedules, troubleshoot issues, and often require technical knowledge and leadership skills to ensure efficient operations in the field.

What jobs pay 4000 a week without a degree?

A Field Service Manager can earn around $4,000 or more per week, especially with experience, strong leadership skills, and industry certifications. These roles often involve overseeing technical teams, managing client relationships, and coordinating service operations in fields like telecommunications, manufacturing, or equipment maintenance.

What are Field Service Managers?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a Field Service Manager, and why are they important?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

What jobs pay $500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs and CFOs, specialized medical professionals like neurosurgeons, and successful entrepreneurs. Certain highly skilled roles in finance, law, and technology, especially with bonuses, equity, or profit sharing, can also achieve this level of income. These positions often require advanced education, extensive experience, and significant responsibility.
What are the most commonly searched types of Field Service jobs in Seattle, WA? The most popular types of Field Service jobs in Seattle, WA are:
What are popular job titles related to Field Service Manager jobs in Seattle, WA? For Field Service Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Field Service Manager jobs in Seattle, WA look for? The top searched job categories for Field Service Manager jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Field Service Manager jobs? Cities near Seattle, WA with the most Field Service Manager job openings:
Infographic showing various Field Service Manager job openings in Seattle, WA as of June 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $84,255 per year, or $40.5 per hour.

$26 - $30/hr

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Medical, Dental, Life, Retirement, PTO

Re-posted yesterday


Johnson Health Tech rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

150th of 487 rated machine equipment manufacturers


Job description

Description


Position Overview:

Under the direction of the Regional Field Service Manager, the Field Service Technician is responsible for repairing cardio, strength, electronic fitness equipment and attachments. This position schedules and performs field service work as well as manages a limited parts inventory in accordance with company policies and procedures. Duties include performing service work, assists with new product installations; along with timely and accurate documentation of work performed.


Responsibilities:

Field Service (primary)

  • Accepts and completes dispatches in 48 hours or rejects dispatch so it can be reassigned
  • Complete work thoroughly to achieve 95% or higher FTFR (First time fix rate)
  • Follow field testing procedures accurately
  • Document all inspections, maintenance, repair work and failures in the field in through dispatch in Online Remedy (OLR) and Customer Relationship Management (CRM) software
  • Provide complete and accurate information about the inspections and steps taken to make the repair per department work practices
  • Inspect newly installed equipment on site where necessary
  • Must attend the required trainings, learn required CRM and other systems, and pass certification on all relevant equipment.


Customer Service (primary):

  • Schedule and perform field service work assigned by Customer Tech Support (CTS) staff
  • Log all service claims in OLR within 24 hours of work completed
  • Answer field technician service calls, diagnose and set service remedy into motion
  • Maintain an accurate inventory of service parts and perform quarterly audits
  • Discuss, present and close service contracts and special programs being offered for customers
  • Discuss with customer continued Service when product is no longer under warranty
  • Discuss new products with customers
  • Keep sales informed of upcoming purchases customers are planning

Management Support:

  • Provide accurate service reports to management when requested
  • Frequent communication with Regional Supervisor, Senior Tech, Customer Tech Support, Quality, and Sustaining Engineering teams to assure high levels of quality and design of JHTNA products.
  • Report to the manager or supervisor if customer is having any issues that should be addressed at a higher level

Requirements

Education:

  • High school diploma or equivalent required
  • College degree in related field preferred
  • Additional training in commercial fitness industry or combination of education and experience preferred

Experience:

  • Minimum of 1-3 years of experience in a technical support or service role required
  • Basic knowledge of technical and mechanical problem solving preferred
  • Working knowledge of commercial fitness industry preferred
  • Working knowledge of Microsoft Office Suite and similar communication related software
  • Experience with Microsoft CRM (Customer Relationship Management)

Other Requirements:

  • Valid driver's license with an acceptable driving record
  • Ability to drive a full-size van
  • Ability to travel domestically up to 25%.



Benefits:

We offer an excellent compensation package and team-oriented work environment with growth opportunities.

Some of our outstanding benefits include:

  • Health & Dental Insurance
  • Company paid Life Insurance
  • 401(k)
  • Paid Time Off benefits
  • Product discounts
  • Wellness programs

Equal Opportunity Employer, including Protected Veterans and Individuals with Disabilities.

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