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Field Service Manager Jobs in Rutherfordton, NC (NOW HIRING)

Westinghouse

Field Service Machinist

Gaffney, SC

$42/hr

At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we ... You will report to the field Team Manager. You will work nuclear outages. You will work at multiple ...

RNR Tire Express

Service Manager

Spartanburg, SC · On-site

$23 - $25/hr

Service Manager Oversee all the operations in the shop. The Service Manager position will oversee ... all required fields within Shop Monkey. Responsible for the implantation and execution of all ...

RNR Tire Express

Service Manager

Spartanburg, SC · On-site

$23 - $25/hr

The Service Manager position will oversee and direct the flow of all the work scheduled within the ... all required fields within Shop Monkey.Responsible for the implantation and execution of all ...

Ag-Pro

Service Manager

Spartanburg, SC · On-site

Coordinates customer clinics, field days, and related promotional events * Submits all service ... Manages recruiting, staffing and employee development activities for employees reporting to this ...

Alsco

Service Manager

Spartanburg, SC · On-site

Description The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team ...

Alsco Inc

Service Manager

Spartanburg, SC

The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This ...

Alsco External

Service Manager

Spartanburg, SC · On-site

$82/hr

The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This ...

Alsco Inc

Service Manager

Spartanburg, SC · On-site

The Service Manager is responsible for leading all aspects of service operations at the branch level, including customer retention, account growth, operational compliance, and team performance. This ...

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Field Service Manager information

See Rutherfordton, NC salary details

$25.8K

$64.5K

$116.3K

How much do field service manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for field service manager in Rutherfordton, NC is $64,511.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,300.00 and $71,700.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What job categories do people searching Field Service Manager jobs in Rutherfordton, NC look for?

The top searched job categories for Field Service Manager jobs in Rutherfordton, NC are:

What cities near Rutherfordton, NC are hiring for Field Service Manager jobs?

Cities near Rutherfordton, NC with the most Field Service Manager job openings:

Field Service Manager jobs near you

Field Service Technician - Spartanburg

Empower Rental Group

Spartanburg, SC • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Empower Rental Group rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

102nd of 176 rated vehicle equipment hire

Job description

Empower Rental Group is hiring a Field Service Technician - Heavy Equipment in Spartanburg, SC!
Take Command of Your Day as a Field Service Technician!
Are you an expert mechanic who thrives on independence and enjoys being the go-to problem solver? Empower Rental Group is looking for a self-motivated Field Service Technician for our Spartanburg, SC location to be the face of our company on job sites. We are a family of local equipment rental providers across the Southeastern US that began with 3 locations and have expanded to over 36 locations since 2021, with the goal of being the difference in the equipment rental industry by doing everything differently.
Our Company Benefits Include:
  • Weekly Pay
  • Boot Reimbursement Program
  • 401(k) with Company match
  • Medical Insurance
  • Dental Insurance
  • Vision insurance
  • Health Savings Account
  • Employer-paid basic life insurance with a "buy-up" option
  • Employee Assistance Program
  • Employer-paid STD disability benefit
  • Voluntary life and AD &D insurance and Long-Term Disability options
  • Paid Parental leave
  • Paid time off, Sick and Holiday Pay
  • Employee Referral program
  • Employee Sharing Program
  • Fast-growing environment with opportunities for advancement

What You'll Do:
As a Field Service Technician, you will operate with a high degree of autonomy, managing your schedule and making critical decisions in the field. If you're ready to own your work and join a company that's shaking up the industry, we want to talk to you!. You will be a vital link to our customers, ensuring their equipment runs flawlessly. You will work independently from a fully equipped service truck to maximize equipment uptime and deliver exceptional service.
Key Responsibilities:
  • Be the Expert in the Field: Travel to customer job sites to perform urgent service calls, complex diagnostics, and emergency repairs on our diverse fleet of heavy equipment.
    • Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using a computer analyzer and traditional troubleshooting methods.
    • Completes complex repairs to the fleet.
    • Completes repairs on company vehicles.
  • Manage Your Mobile Workstation: Take pride in maintaining and stocking your company-provided service truck to ensure you are prepared for any challenge.
  • Drive Fleet Reliability: Execute scheduled preventative maintenance (PMs) and routine inspections at customer locations to prevent issues before they start.
    • Completes preventative maintenance such as changing filters, checking fluids, and filling tires.
    • Complete inspections.
  • Leverage Technology: Utilize a company-provided laptop or tablet to accurately manage work orders, look up parts, and document all repairs and services in a timely manner.
  • Act as a Trusted Partner: Professionally communicate with customers on-site, providing updates, explaining repairs, and training them on the proper use of equipment to ensure their success.
    • Assists customers with loading and unloading fleet orders.
    • Assists customers with questions/customer service as applicable.
  • Support the Shop: When not in the field, you will assist the in-house team with more complex repairs and help mentor other technicians.
    • May perform repairs on the small fleet.
    • Completes standard repairs to the fleet.
    • Assists other mechanics with tasks such as lifting or moving heavy objects.
    • Completes any type of work with supervision.
    • Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency.
    • Maintains a safe work environment and is committed to adhering to all company and customer-site safety policies.
    • Demonstrates behaviors aligned with the Company's Core Values at all times.
    • Performs other related duties as assigned.

Job Requirements:
  • Over 5 years of hands-on experience diagnosing and repairing heavy construction and/or aerial lift equipment. Experience with major brands is a plus.
  • A Valid Driver's License and the Ability to Drive Company Vehicles per Insurance Requirements may be required on a case-by-case basis, depending on branch needs.
  • Excellent Customer Service Skills - for both internal and external customers.
  • Self-starter who can work effectively with minimal supervision and manage your time and priorities in a dynamic field environment.
  • Knowledge of diesel engines, diagnostics, powertrain, hydraulic, and electrical systems.
  • Must be proficient with modern diagnostics tools and comfortable using mobile technology for work orders and documentation.
  • Completes rental equipment preparation by the delivery date.
  • Maintains a ready line.
  • Achieves quality standards.
  • A must-have own set of comprehensive mechanical tools is required.

Empower Rental Group is an Equal Opportunity Employer

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