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Field Service Manager Jobs in Ridge, NY (NOW HIRING)

Waltham Pest Services

Service Manager

Milford, CT

At Waltham Pest Services, our Service Managers play a vital role in ensuring we deliver the exceptional, health‑focused service our customers count on. As New England's original pest control ...

Lnw

Field Service Technician 1

Islandia, NY · On-site

$24 - $26/hr

Navigate Management Terminal (MT) daily to verify EGM's status * Where applicable, assemble and ... Adhere to L&W's Field Service established standards, policies, and procedures * Follow L&W's safety ...

Industrial Fumigant Company

Service Manager

Milford, CT · On-site

$60 - $70/hr

We are currently seeking a Service Manager. This position will be based out of our Milford, CT branch. At Waltham Pest Services, our Service Managers play a vital role in ensuring we deliver the ...

SCO Family of Services

SERVICE MANAGER

Dix Hills, NY · On-site

$31/hr

Work with and manage third-party contractors for servicing the campus and specialized projects. · Fleet Management: Maintain an onsite gas station and fleet of various vehicles & equipment. Includes ...

SCO Family of Services

SERVICE MANAGER

Dix Hills, NY · On-site

Work with and manage third-party contractors for servicing the campus and specialized projects. • Fleet Management: Maintain an onsite gas station and fleet of various vehicles & equipment.

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All JobsField Service JobsField Service Manager JobsField Service Manager Jobs in Ridge, NY

Field Service Manager information

See Ridge, NY salary details

$29.2K

$72.9K

$131.5K

How much do field service manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for field service manager in Ridge, NY is $72,904.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $81,100.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What job categories do people searching Field Service Manager jobs in Ridge, NY look for?

The top searched job categories for Field Service Manager jobs in Ridge, NY are:

What cities near Ridge, NY are hiring for Field Service Manager jobs?

Cities near Ridge, NY with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Ridge, NY as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $72,904 per year, or $35 per hour.

Field Service Technician

The Contractor Consultants

Commack, NY • On-site

$28 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Field Service Technician – Drive Field Operations for Electro Freeze Distributors of NYC INC


Job Overview:

  • Company: Electro Freeze Distributors of NYC INC
  • Salary/Pay Rate: $28 to $32 per hour
  • Location: Commack, NY (100% Travel to client site)
  • Job/Employment Type: Full Time
  • Schedule:  Monday-Friday, 40 hours/week plus Overtime and  1 weekend/month on-call service
  • Project Scope: Commercial Refrigeration 
  • Mandatory Licenses & Certifications: EPA Certified


The Opportunity:

You will serve as a core technical expert delivering high-quality commercial refrigeration service and maintenance across client locations. Joining a stable, family-owned organization with over 60 years of industry success, you will play an essential role in optimizing equipment performance for valued customers. This position gives you the platform to elevate your technical capabilities while building a long-term, rewarding career.


How You Will Make an Impact:

  • Perform on-site startup, diagnostics, and high-precision repairs for commercial refrigeration equipment.
  • Recondition equipment in the shop and maintain strict quality standards on all shop assignments.
  • Operate digital and mechanical control circuits to troubleshoot complex low-temperature systems.
  • Maintain accurate service documentation, including work orders, mileage tracking, and warranty paperwork.
  • Manage company vehicle inventory to ensure tools and replacement parts are always job-ready.
  • Execute weekend on-call coverage on a rotating schedule to resolve urgent customer service needs.
  • Collaborate with field operations team members to maintain high customer satisfaction standards.


Required Qualifications & Experience:

  • At least 3-5 years of commercial refrigeration experience.
  • Valid Driver's License with a clean 5-year driving record.
  • Active EPA Certification for handling refrigerants.
  • Proven mechanical and technical aptitude with strong problem-solving skills.
  • High School Diploma or GED equivalent.


Preferred Qualifications & Experience:

  • Experience working with low-temperature refrigeration systems using R404a and R452a refrigerants.
  • Working knowledge of both digital and mechanical control circuits.
  • Previous experience servicing commercial refrigeration or foodservice equipment; experience with frozen dessert or similar specialty equipment is a plus.
  • Refrigeration experience combined with electrical troubleshooting knowledge is a strong plus.


Compensation & Benefits:

  • 401(k) retirement savings program with employer matching.
  • Weekly pay cycle and overtime availability.
  • Comprehensive medical, dental, and vision insurance coverage.
  • Paid time off covering holidays, vacation, and sick leave.
  • Holiday Bonus
  • Provided tech package, including a smartphone or tablet for field logistics.
  • Ongoing technical, manufacturer, and safety training 
  • Dedicated company vehicle and uniforms provided.


About Us: Electro Freeze Distributors of NYC INC is a family-owned and operated company specializing in the distribution and service of commercial refrigeration and ice cream equipment. With over 60 years of dedicated service, we pride ourselves on team collaboration and long-standing commitment to both our staff and clients.


Electro Freeze Distributors of NYC INC is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.