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Field Service Manager Jobs in Port Rowan, ON (NOW HIRING)

Working with the Store Manager to develop the capability of the wider healthcare team * Growing ... to leading clinical services, to field leadership, or specialist roles in our Support Office.

Working with the Store Manager to develop the capability of the wider healthcare team * Growing ... to leading clinical services, to field leadership, or specialist roles in our Support Office.

Showing results 21-32

Field Service Manager information

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with higher earnings possible based on experience, industry, and location. Salaries can range from approximately $50,000 for entry-level roles to over $120,000 for senior positions or those in high-demand sectors, often supplemented by bonuses and benefits.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.
What cities near Port Rowan, ON are hiring for Field Service Manager jobs? Cities near Port Rowan, ON with the most Field Service Manager job openings:

CA$20 - CA$21/hr

Full-time

Re-posted 17 days ago


ScottsMiracle-Gro rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

295th of 538 rated manufacturers


Job description

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply!!

The hourly rate pay for this position at Scotts will generally fall between $20.00 - 21.00 per hour and is paid weekly. Scotts will consider various factors in determining the actual pay including your skills, qualifications, experience, and geographical location.

Under the supervision of the Office Manager, the Shipping/Dispatch Clerk will support the dispatchers in carrying out their tasks.


The incumbent will, among other things:

  • Issue delivery notes and loading notes;

  • Receptions;

  • Welcoming and guiding drivers;

  • Assist in receiving our inputs and products for resale in the system;

  • Assemble shipments in the system;

  • All other related tasks, as assigned.

Requirements:

  • High School diploma preferred, or GED required.

  • One or more years of experience in a manufacturing or processing environment, demonstrating good organizational and attention to detail skills preferred.

  • Excellent computer skills, including several years' experience performing data entry and using office computer systems.

  • Experience in material control duties (inventory, traffic, documentation etc.)

  • Excellent communications skills, both written and verbal

  • Exemplary work ethic, attitude and attendance history

  • Comfort working in an industrial environment.

  • Vocational diploma in office automation or related field;

  • Resourceful;

  • Creativity;

  • Self-starter;

  • Passionate about customer service.

Not interested in this role? Stay up to date on future opportunities by joining our ScottsMiracle-Gro and Hawthorne Gardening talent communities.

Scotts is an EEO Employer, dedicated to a culturally diverse, drug free workplace.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Notification to Agencies:

Please note that the Scotts Miracle-Gro company does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Master Service Agreement, and specific approval to submit resumes to an approved requisition, the Scotts Miracle-Gro company will not consider or approve payment regarding recruiter fees or referral compensations.


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