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Field Service Manager Jobs in Foley, AL (NOW HIRING)

CraneWorks, Inc

Field Service Technician A

AL · On-site

The Service Technician will be responsible for the maintenance and repair of various types of mobile rental/construction equipment and on-highway trucks. The ability to troubleshoot, diagnose, and ...

RR Living

Service Manager (37509)

Daphne, AL · On-site

$26 - $28/hr

Service Manager Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special. The Service Manager is ...

RR Living

Service Manager (37509)

Daphne, AL

$26 - $28/hr

Service Manager Our mantra is simple -- love. Love what you do. Love where you live. Love the success and return we provide. At RR Living, we are a part of something special. The Service Manager is ...

Qualus

Lead Relay Field Technician

Pensacola, FL · On-site +1

... management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges ...

Qualus

Lead Relay Field Technician

Pensacola, FL · On-site +1

... management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges ...

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Field Service Manager information

See Foley, AL salary details

$25.2K

$63.1K

$113.8K

How much do field service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for field service manager in Foley, AL is $63,113.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $70,200.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What cities near Foley, AL are hiring for Field Service Manager jobs?

Cities near Foley, AL with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Foley, AL as of August 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,113 per year, or $30.3 per hour.

Field Services Representative II Install - Indirect

builders

Pensacola, FL

Full-time

Re-posted 9 days ago

Job description

PURPOSE

Addresses component product issues at the customer’s site in order to ensure that customer complaints regarding the quality and reliability of company products are resolved in the most efficient and cost-effective manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  1. Investigates/examines the condition of company building products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the Customer Service Supervisor on findings.
  1. Recommends replacement or repair of defective components based on customer service guidelines related to efficiency and cost effectiveness; assists less experienced Field Service Reps with resolving more complex issues.
  1. Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence.
  1. May provide training to less experienced Field Service Reps.
  1. Plans and paces own work efficiency in order to meet daily, weekly, project, or team related productivity goals.
  1. Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures.
  1. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

 

High school diploma or General Education Degree (GED) and two (2) years customer service/field service experience, or equivalent combination of education and experience. Completion of Truss Technician Training I and II preferred.

COMPETENCIES

  • Knowledge of company products 
  • Knowledge of company product pricing, discount and estimating formulas and guidelines
  • Strong attention to detail
  • Knowledge of basic math and measurement skills
  • Good communication and interpersonal skills
  • Proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
  • Valid Driver’s License

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
  • Work is performed on both company and customer sites and involves driving to customer locations.
  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • May involve walking on uneven ground of a potential customer construction site.

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