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Field Service Manager Jobs in Edmonton, AB (NOW HIRING)

Recruitment Partners

Service Manager

Edmonton, AB

Service Manager Our client is searching for a Service Manager to join their team. This role will be responsible for tracking and ensuring adherence to preventative maintenance and regular service ...

Sunbelt Rentals

Service Manager

Edmonton, AB · On-site

Sunbelt Rentals is looking for a Service Manager to manage the servicing of company and customer equipment in a timely and effective manner. Why You'll Love Working With Us * Competitive wages

Sunbelt Rentals

Service Manager

Edmonton, AB

Sunbelt Rentals is looking for a Service Manager to manage the servicing of company and customer equipment in a timely and effective manner. Why You'll Love Working With Us * Competitive wages

Progress Residential

Service Manager

Edmonton, AB · On-site

The Service Manager I coordinates the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new ...

The Canadian Brewhouse

Service Manager

Leduc, AB · On-site

Service Manager Responsibilities: * Handle difficult situations, and guiding the team when challenges arise. * Table touching, ensuring all guests are receiving that 'wow' experience * Lead, coach ...

The Canadian Brewhouse

Service Manager

Edmonton, AB · On-site

Service Manager Responsibilities: * Handle difficult situations, and guiding the team when challenges arise. * Table touching, ensuring all guests are receiving that 'wow' experience * Lead, coach ...

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Field Service Manager information

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are popular job titles related to Field Service Manager jobs in Edmonton, AB?

For Field Service Manager jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Field Service Manager jobs in Edmonton, AB look for?

The top searched job categories for Field Service Manager jobs in Edmonton, AB are:

What cities near Edmonton, AB are hiring for Field Service Manager jobs?

Cities near Edmonton, AB with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Field Service Technician - Rig Technologies Aftermarket Service

Leduc, AB • On-site

NOV, Inc.
Oil and Gas Extraction • 10K+ employees

8.2

Company rating: 8.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

131st of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Paid breaks

Learn more about NOV, Inc.external

Full-time

Medical, Retirement

Posted 14 days ago

Job description

Job Summary:

Field Service Technicians perform a variety of tasks such as servicing, troubleshooting, installation, commissioning and repair of equipment. A Field Service Technician is required to travel to well site locations that are located regionally or internationally. Focus of this Field Service Technician will be in mechanical service.

We are looking for candidates with basic Electrical and Mechanical Skills, able to troubleshoot equipment issues.

Essential Job Responsibilities:

  • Material Handling- moving material including the use of overhead cranes, Jib cranes or Forklifts.
  • Mechanical and/or Electrical/Electronics servicing, troubleshooting, installation, commissioning and repair.
  • Cleaning and management of assigned tools and vehicle.
  • Read blueprints, diagrams and schematic drawings to determine work procedures.
  • 24-hour on-call duties required at given times.
  • Maintain strong business relationship with existing clients.
  • Communicate with a FS Manager or Supervisor regularly, on all aspects of service.
  • Complete reporting, job and billing paper work.
  • Other duties as assigned.

Qualification Requirements (Minimum Education and Experience):

  • Knowledge and experience with oilfield equipment and service work is an asset.
  • Experience with schematics and blueprints.
  • Excellent Communication skills (verbal and written).
  • Valid driver's license (Class 5) and Passport.
  • Alberta Industry Training- Apprenticeship/Journeyperson program an asset. Millwright or Heavy Duty Mechanic preferred.
  • Bachelor degree, Technical diploma or equivalent in Mechanical Engineering an asset.

This position is classified as safety sensitive, and employment would be conditional on satisfactory completion of a pre-employment testing.

Preferred method of application and to view all opportunities visit:  https://www.nov.com/Careers

NOV is an Equal Opportunity Employer and Prohibits Discrimination or Harassment of Any Kind: NOV is committed to the principle of equal employment opportunities for everyone and to providing employees with a work environment free of discrimination and harassment. NOV values inclusion and diversity; we encourage all qualified candidates to apply.
With over 40 different locations in Canada, and 35,000 people worldwide, NOV is proud to offer their employees competitive pay and excellent benefits, Employer retirement plan contributions, Health Spending account and employer paid premiums. We are also proud to provide on the job training, with potential for advancement within our organization and an Educational Assistance Program

NOV thanks all interested applicants, however only those selected for interview will be contacted.

We are looking for candidates with basic Electrical and Mechanical Skills, able to troubleshoot equipment issues.

Essential Job Responsibilities:

  • Material Handling- moving material including the use of overhead cranes, Jib cranes or Forklifts.
  • Mechanical and/or Electrical/Electronics servicing, troubleshooting, installation, commissioning and repair.
  • Cleaning and management of assigned tools and vehicle.
  • Read blueprints, diagrams and schematic drawings to determine work procedures.
  • 24-hour on-call duties required at given times.
  • Maintain strong business relationship with existing clients.
  • Communicate with a FS Manager or Supervisor regularly, on all aspects of service.
  • Complete reporting, job and billing paper work.
  • Other duties as assigned.
NOV logo

About NOV

Sourced by ZipRecruiter

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment and operational support necessary for success. We have the people, capabilities and vision to serve the needs of a challenging and evolving industry. One the world can’t live without. We are a global family of thousands of individuals, working as one team to create lasting impact for ourselves, our customers and the communities where we live and work. We take responsibility for each other and our company’s future, knowing that personal ownership leads to broader success. We believe in purposeful innovation because we see what others do not and we act. Through business innovation, product creation and service delivery, we are driven to power the industry that powers the world better.

Industry

Oil and gas extraction

Company size

10,000+ Employees

Headquarters location

Houston, TX, US

Year founded

1841

View All NOV Jobs

What NOV employees say

Pay

Benefits

Hours and flexibility

Workplace

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