Field Service Manager Jobs in Edmonton, AB (NOW HIRING)

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day.

As a leading water technology company with more than 23,000 employees operating in over 150 countries, we're helping solve the world's toughest water challenges through innovation, sustainability, and technology. If you're looking for meaningful work with a company that makes a real difference, we'd love to hear from you.

If you're someone who enjoys working with tools, solving mechanical issues, and being hands-on in the field, this role was built for you.

As a Field Service Technician, you'll support the startup, commissioning, maintenance, troubleshooting, and repair of wastewater pumping systems and related equipment. Every day brings new technical challenges and opportunities to build your skills while helping customers keep critical water and wastewater infrastructure operating safely and efficiently.

This is an ideal opportunity for someone looking to grow a long-term career in field service while receiving product-specific training and exposure to some of the industry's most trusted pumping technologies.

Hands-on work with real equipment and real customer challenges

Opportunity to learn industry-leading Flygt wastewater pump technology

Strong mix of mechanical, hydraulic, and electrical troubleshooting

Work both in the shop and at customer locations

Paid technical training and career development opportunities

Be part of a global company helping solve critical water challenges worldwide

• Perform startup and commissioning activities on wastewater pump systems.
• From time to time, you'll work directly with wastewater equipment and systems while supporting customer operations and maintaining a safe work environment.
• Conduct preventative maintenance on pumps and associated equipment.
• Evaluate, repair, and perform hydraulic, mechanical, and electrical testing of submersible wastewater pumps.
• Troubleshoot pump equipment and basic electrical control panels.
• Read and interpret schematics and wiring diagrams.
• Support emergency service calls and customer field support activities.
• Operate and maintain a service truck equipped with crane and outriggers.
• Operate forklifts, overhead cranes, and other shop equipment.
• Utilize company-provided hand tools and power tools safely and effectively.
• Maintain accurate service and repair documentation using Xylem's work order management system.
• Maintain a clean, safe, and organized work environment.
• Protect and maintain company vehicles, tools, and equipment.
• Work directly with customers while delivering exceptional service and support.

Your work directly supports municipal, industrial, and wastewater customers who rely on pumping systems every day.

By helping keep critical pump equipment operating reliably, you'll play an important role in protecting infrastructure, supporting communities, and advancing sustainable water solutions throughout Western Canada.

• High School Diploma or equivalent.
• 0-2 years of technical experience
• Strong mechanical aptitude.
• Ability to troubleshoot equipment and solve technical problems.
• Valid driver's license.
• Ability to operate company service equipment safely.
• Strong communication and customer service skills.
• Ability to work independently and within a team environment.

• Field service experience.
• Mechanical maintenance experience.
• Pump experience. a plus!
• Basic electrical troubleshooting experience.
• Experience reading schematics and wiring diagrams.
• Experience working with industrial equipment.

🔹 Mechanical troubleshooting

🔹 Hydraulic equipment testing

🔹 Electrical troubleshooting

🔹 Pump maintenance and repair

🔹 Problem-solving and critical thinking

🔹 Technical documentation

🔹 Customer communication

🔹 Safety awareness

🔹 Time management

🔹 Team collaboration

🔹 Continuous learning mindset

📍 Occasional travel is required.Local.

Overnight travel and customer site visits may be necessary depending on operational needs.

4 Weeks Paid Time Off (PTO) for eligible hourly employees

Comprehensive Medical, Dental & Vision Benefits from day 1

Investment Savings Plan with Company Contributions

Career Development & Technical Training

Xylem Watermark Volunteer Program

Employee Wellness Programs

Global Career Growth Opportunities

A Team Focused on Innovation, Safety & Sustainability

• Maintain a safe work environment.
• Deliver high-quality service to customers.
• Keep critical wastewater systems operating efficiently.
• Demonstrate accountability, innovation, and teamwork.
• Build trust with customers through professionalism and technical expertise.

At Xylem, you'll work with cutting-edge water technologies, gain valuable field experience, and make an impact on critical infrastructure every day.

Join a team committed to innovation, sustainability, and solving the world's most important water challenges.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.