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Field Service Manager Jobs in Dunbar, WV (NOW HIRING)

CredTALENT

Field Service Engineer

Charleston, WV · On-site

Maintain and manage company-provided tools, inventory, and test equipment. * Submit field service reports and maintain compliance with quality and safety protocols. * Build and maintain strong ...

Copeland

Field Service Specialist I

Charleston, WV · Remote

$70K - $85K/yr

... building management environments. This role provides hands-on field exposure to retail ... The Field Services Specialist I is required to establish, promote and maintain excellent rapport ...

New

Copeland

Field Service Specialist I

Charleston, WV · Remote

$70K - $85K/yr

... building management environments. This role provides hands-on field exposure to retail ... The Field Services Specialist I is required to establish, promote and maintain excellent rapport ...

New

NCR Voyix

Field Service Technician I

Nitro, WV · On-site

$19 - $21/hr

Field Service Technician I Grade: 6 Position Summary & Key Areas of Responsibility: Position Summary: Are you a Field Technician? Field Engineer? Service Technician? Or do you want to start a career ...

Texas Roadhouse

Service Manager

Hurricane, WV · On-site

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

Texas Roadhouse

Service Manager

Hurricane, WV

As a Service Manager your responsibilities would include: * Driving sales, steps of service, and guest satisfaction * In conjunction with all management, enforcing compliance with all employment ...

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Field Service Manager information

See Dunbar, WV salary details

$27.1K

$67.9K

$122.4K

How much do field service manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for field service manager in Dunbar, WV is $67,857.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $75,400.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What cities near Dunbar, WV are hiring for Field Service Manager jobs?

Cities near Dunbar, WV with the most Field Service Manager job openings:

Field Service Manager jobs near you

Supervisor, ICR Field Service

GPC - Genuine Parts Company

Charleston, WV • On-site

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

Genuine Parts Company rating

7.3

Company rating: 7.3 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

215th of 426 rated retail wholesalers

Job description

SUMMARY:

MI Field Service Manager is responsible for planning, managing, reviewing, and executing the field service operations to achieve output and quality objectives of one (1) field service shop with large scale sales. This role is responsible for hiring, training, coaching a team of one to five or more employees including but not limited to Field Service Technicians, Field Service Supervisors, CS Representatives, and Clerical/administration.

JOB DUTIES

  • Manages and review all operating expenses at assigned facility.

  • Manages hiring and firing of all personnel at assigned facility.

  • Manages all inventory items assigned to facility.

  • Oversees and review all safety and financial audits.

  • Makes sure the location has a schedule board and it is updated daily.

  • Makes sure all Field Service team members understand and follow all procedures and processes implemented by CI team.

  • Monitors performance metrics and allocates resources as necessary to ensure high quality service at optimal efficiency.

  • Develops a documented succession plan for their location.

  • Provides coaching and feedback to all employees.

  • Performs other duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED and ten (10) or more years of related experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

  • Specific knowledge of field service duties required.

  • Ability to work with the team in the field when the need arises.

  • Ability to maintain a positive attitude and productive, driven work ethic required.

  • Strong interpersonal, analytical, and problem-solving skill required.

  • Ability to remain calm and clear-headed in an emergency required.

  • Good communication skills required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. The employees is regularly required to lift/carry up to 50 pounds as well as the ability to lift bulky objects. The employee is regularly required to use neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling. Working conditions may be indoor and/or outdoor. Noise level may be loud at times.

SUPERVISORY RESPONSIBILITY:

2-5 Direct Reports

BUDGET RESPONSIBILITY: Yes

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.

Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest!

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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