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Field Service Manager Jobs in Dothan, AL (NOW HIRING)

Amteck, LLC

Project Manager

Newton, AL

Build and maintain strong client relationships while ensuring exceptional customer service * Manage ... Experience leading large field teams and mentoring project staff * Strong understanding of ...

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Field Service Manager information

See Dothan, AL salary details

$26.8K

$67K

$120.9K

How much do field service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for field service manager in Dothan, AL is $67,042.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,300.00 and $74,500.00 per year, depending on experience, location, and employer.

What is a field service manager?

Field Service Managers are professionals responsible for overseeing and coordinating field service operations, such as installation, maintenance, or repair services typically performed at customer locations. They manage teams of field technicians, ensure service quality, handle customer inquiries, and optimize schedules and resources to meet client needs. Their role often includes training staff, monitoring performance metrics, and implementing safety and compliance standards. Field Service Managers play a vital role in ensuring customer satisfaction and operational efficiency for organizations that provide on-site services.

What are the key skills and qualifications needed to thrive as a field service manager?

To thrive as a Field Service Manager, you need strong leadership abilities, technical expertise in your industry, and experience in service operations, often supported by a bachelor's degree in business, engineering, or a related field. Familiarity with field service management software, CRM systems, and scheduling tools is essential, and certifications like Certified Service Manager (CSM) can be advantageous. Exceptional problem-solving, communication, and customer relationship skills help you lead teams and ensure client satisfaction. These skills ensure efficient service delivery, high team performance, and strong customer retention in a dynamic work environment.

How does a field service manager typically coordinate with technicians and clients to ensure timely service delivery?

A Field Service Manager is responsible for overseeing service technicians, scheduling field operations, and maintaining strong communication with clients. They regularly coordinate daily assignments, monitor progress through service management software, and address any issues that arise in the field. Successful managers also facilitate feedback between technicians and clients to resolve concerns quickly and ensure customer satisfaction. This often involves balancing resource allocation, handling urgent requests, and implementing process improvements to optimize service delivery.

What is the difference between Field Service Manager vs Service Technician?

AspectField Service ManagerService Technician
CredentialsTypically requires management experience, technical knowledge, and certifications like HVAC or electrical licensesRequires technical certifications, such as HVAC, electrical, or plumbing licenses
Work EnvironmentSupervises teams, plans service schedules, and manages client relationshipsPerforms on-site repairs, installations, and maintenance tasks
Employer & Industry UsageUsed in industries like HVAC, telecommunications, and industrial equipmentCommon in similar industries for hands-on technical work

The main difference is that a Field Service Manager oversees teams and operations, while a Service Technician focuses on performing technical service tasks. Both roles require technical certifications, but the manager role emphasizes leadership and coordination.

How much do field service managers make in the US?

Field service managers in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced managers and those in specialized industries earning higher. Compensation can vary based on location, industry, company size, and level of experience, and often includes benefits such as bonuses and overtime pay.

What are popular job titles related to Field Service Manager jobs in Dothan, AL?

For Field Service Manager jobs in Dothan, AL, the most frequently searched job titles are:

What cities near Dothan, AL are hiring for Field Service Manager jobs?

Cities near Dothan, AL with the most Field Service Manager job openings:

Field Service Manager jobs near you
Infographic showing various Field Service Manager job openings in Dothan, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $67,042 per year, or $32.2 per hour.

Technician, Field Splicing I, II, III

Cspire_telapex

Dothan, AL • On-site

Full-time

Medical, Retirement

Posted 10 days ago

Job description

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.

Summary:

"Customer Inspired" isn't our slogan - it's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customer's lives. It's a challenging goal, but we have a winning team that is looking to grow.
The Field Splicing Technician performs various duties as instructed within the network with regards to outside plant construction, restoration, preventive maintenance, facility locating, customer service drops, and record keeping. This position may be filled as a level I, II, or III depending on experience.

Responsibilities:

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

For positions at level I, your duties would include:

  • Read splicing records and splice fiber as directed by supervisor.

  • Demonstrate a functioning knowledge of testing and troubleshooting fiber optics.

  • Make as-needed changes and document test results.

  • Read engineering drawings and correlate them to physical plant.

  • Assist in physical cable placement.

  • Assist in coordination of OSP extensions and with other departments.

  • Perform detailed visual inspections of OSP construction for quality and adherence to standards.

  • Perform other duties as assigned.


This position is an exceptional introduction to fiber splicing, as there is plenty of room to grow and learn from outstanding individuals in the field. From Splicing Technician you will have a perfect springboard into all areas of C Spire and develop robust career skills.

Qualifications:

What You Will Bring

As a C Spire team member you will bring a relentless obsession to be the best in our industry and a winning mentality, determined to outsmart and outdo competitors. You will have a single-minded commitment to unbeatable internal customer and external candidate experience. To support our fiber construction team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

In addition to that, we require for Technician I:

  • High School diploma or equivalent.
  • Some work experience related to the telecommunications industry is preferred.
  • Ability to learn and develop a working knowledge of fiber plant maintenance as it relates to telecom.
  • High degree of interpersonal skills.

What You Will Gain

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that's just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:

  • Competitive Compensation Package
  • Blue Cross Blue Shield Health Insurance
  • Tuition Assistance Programs
  • Complimentary Wireless Service & Device*
  • 401k Match
  • Teladoc Telemedicine
  • WellBeacon Wellness Program
  • Paid Talent Referral Opportunities
  • Tailored learning paths for every position

Physical Requirements and Working Conditions

Must be able to perform all physical and mental job requirements with or without reasonable accommodation, including driving, moving heavy weights (up to 50 lbs.), distinguishing the fiber optic color code, bending, crawling, working in confined spaces, climbing, working on overhead equipment, using hand tools and specialized equipment, walking, standing, and working in hot, cold, or wet conditions. Some travel required.

*Complimentary wireless service and device available to team members in our wireless footprint.

If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

Apply