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Field Service Engineering Jobs in New York (NOW HIRING)

Field Service Engineer

New York, NY · On-site

$81K - $99K/yr

As a Field Service Engineer , you will play a critical role in ensuring the performance ... Working closely with Engineering, Clinical Operations, and cross-functional teams across the United ...

Field Service Engineer II

Bay Shore, NY · On-site

$27.54 - $36.45/hr

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR ... Provide intermediate-level engineering and technical service support to customers. * Manage and ...

Field Service Engineer II

Westbury, NY · On-site

$27.54 - $36.45/hr

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR ... Provide intermediate-level engineering and technical service support to customers. * Manage and ...

Field Service Engineer II

Bay Shore, NY · On-site

$27.54 - $36.45/hr

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR ... Provide intermediate-level engineering and technical service support to customers. * Manage and ...

$27.54 - $36.45/hr

Field Service Engineer Company Overview Equipment Management Service and Repair (EMSAR ... Provide intermediate-level engineering and technical service support to customers. * Manage and ...

Field Service Engineer Travel position - Most of USA and Mexico Headquarters: New Jersey Travel domestically and internationally 80% to 90% of the time What is offered: Expenses paid while traveling ...

Field Service Engineer

Manhattan, NY · Remote

$100K - $130K/yr

Summary The Field Service Engineer (FSE) is responsible for installing, calibrating ... Work closely, as needed, with Sales, Marketing, Engineering, QA/QC, and R&D to address instrument ...

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Field Service Engineer

Springfield, NJ · Remote

$80K - $100K/yr

The Field Service Engineer will work closely with customers to ensure equipment operates ... Coordinate with internal engineering, sales, and technical support teams to resolve customer issues.

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Field Service Engineer

Springfield, NJ · Remote

$80K - $100K/yr

The Field Service Engineer will work closely with customers to ensure equipment operates ... Coordinate with internal engineering, sales, and technical support teams to resolve customer issues.

The Field Service Engineer provides onsite support primarily in the U.S., through maintenance and ... Interact with the engineering, quality and operations team to drive the resolution of technical ...

Field Service Engineer

New York, NY · On-site +1

$76K - $125K/yr

Minimum 3 years of field service engineering experience in life sciences, diagnostics, medical devices, or related industries. * Working Conditions: Remote field-based role with up to 85% domestic ...

Job Summary The Field Service Engineer (FSE) is primarily responsible for technical support ... Consult with R&D and/or Manufacturing Engineering personnel to resolve unusual problems in system ...

The Field Service Engineers' mandate is to ensure customer satisfaction with respect to the proper installation and performance of the equipment supplied by the company, in compliance with all ...

Job Summary The Field Service Engineer (FSE) is primarily responsible for technical support ... Consult with R&D and/or Manufacturing Engineering personnel to resolve unusual problems in system ...

Field Service Engineer/ Technician BSET OR EQUIVALENT IN EXPERIENCE Responsible for training, testing and installation of systems both in-house and in the field. This position operates primarily in ...

Job Summary The Field Service Engineer (FSE) is primarily responsible for technical support ... Consult with R&D and/or Manufacturing Engineering personnel to resolve unusual problems in system ...

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Field Service Engineering information

What is field service engineering?

Field service engineering is a profession where engineers travel to customer sites to install, maintain, troubleshoot, and repair technical equipment or systems. These professionals work directly with clients to ensure that their machinery or technology operates efficiently and reliably. Field service engineers often work in industries such as manufacturing, healthcare, telecommunications, and information technology, adapting to a variety of environments and technical challenges. Strong technical knowledge, problem-solving skills, and customer service abilities are essential for success in this role.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need a solid background in engineering or electronics, technical troubleshooting, and typically a relevant degree or certification. Familiarity with diagnostic tools, equipment-specific software, and field service management systems is often required. Strong problem-solving skills, customer service orientation, and effective communication help distinguish top performers in this role. These skills are crucial for ensuring timely equipment maintenance, resolving customer issues efficiently, and maintaining client satisfaction.

What are some common challenges faced by field service engineers when working on client sites, and how are they typically addressed?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, adapting to different client environments, and managing time effectively between service calls. To address these, they rely on strong technical training, support from remote engineering teams, and clear communication with clients. Many companies also provide ongoing training and digital resources to help Field Service Engineers stay up-to-date with the latest technologies and best practices, ensuring efficient problem-solving and high customer satisfaction.

What is the difference between Field Service Engineering vs Maintenance Technician?

AspectField Service EngineeringMaintenance Technician
Required CredentialsTypically technical certifications, engineering degrees, or equivalent experienceTechnical certifications or vocational training often sufficient
Work EnvironmentOn-site at client locations, often traveling between sitesOn-site at facilities or plants, usually fixed location
Employer & Industry UsageManufacturing, telecommunications, IT, medical equipmentManufacturing, facilities management, industrial plants
Common Search & Comparison IntentUnderstanding roles, qualifications, and job scopeJob responsibilities, skills, and certifications

Field Service Engineering involves traveling to client sites to install, maintain, and repair complex equipment, often requiring engineering knowledge. Maintenance Technicians focus on routine upkeep and repairs within a fixed location. Both roles require technical skills but differ mainly in scope, environment, and certifications.

How much do field service engineers make?

Field service engineers typically earn a median annual salary ranging from $50,000 to $75,000, depending on experience, location, and industry. Salaries can increase with specialized skills, certifications, and overtime work, especially in technical environments requiring troubleshooting and equipment repair.

What do field service engineers do?

Field service engineers install, maintain, and repair equipment or systems at customer sites. They troubleshoot technical issues, perform routine inspections, and ensure equipment operates efficiently, often working with tools and diagnostic software. The role typically requires technical knowledge, problem-solving skills, and the ability to work independently in various environments.
Infographic showing various Field Service Engineering job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Field Service Engineer

Manhattan, NY

HEIDELBERG ENGINEERING INC
Medical Equipment and Supplies Manufacturing • 51 - 200 employees

Full-time

Posted 11 days ago


Job description

JOB TITLE: Field Service Engineer – New York/New Jersey

JOB SUMMARY: Heidelberg Engineering, Inc. develops, manufactures, sells and services high end laser diagnostic imaging systems for eye healthcare. The company is looking for a Technical Field Service Engineer to perform advanced and expert level field service repairs in a diagnostic medical technology environment. This is a developing position which includes working closely with technical and field support management to implement technical training programs in the field to bring advanced repair procedures to the current field service team.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Provide high priority site visits to diagnose, troubleshoot and repair system problems, perform preventative maintenance procedures and technical upgrades on Heidelberg Engineering instruments and software.
  • Provide telephone and remote technical support to resolve equipment related problems.
  • Accurately report failure and repair data through company systems and to appropriate personnel.
  • Maintain clinical and technical knowledge to stay current with technology and product applications.
  • Follow up on customer concerns and bring issues to resolution.