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Field Service Engineer Jobs in Worcester, MA (NOW HIRING)

Boston Dynamics

Field Service Engineer

Waltham, MA · On-site

$73K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced Stretch ...

Bostondynamics

Field Service Engineer

Waltham, MA · On-site

$73K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced Stretch ...

Boston Dynamics, Inc.

Field Service Engineer

Waltham, MA · On-site

$73K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced Stretch ...

Danaher

Field Service Engineer- Boston

Marlborough, MA

$68K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Marlborough, MA · On-site

$68K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Danaher

Field Service Engineer- Boston

Waltham, MA · On-site

$68K - $71K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Field Service Engineer is responsible for service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with ...

Matec

Field Service Engineer/Technician

Northborough, MA · On-site

$85K - $120K/yr

Field Service Engineer 📍 Matec Instrument Companies If you know how machines work--and enjoy figuring out why they don't--this is your kind of role. Matec builds complex ultrasonic testing systems ...

LGC Group

Field Service Engineer II - East Coast

Milford, MA · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Field Service Engineer's can pair with others to perform tasks as designated to complete customer requests in field, such as large instrument volume preventative maintenance visits. This role ...

Asylum Research

Field Service Engineer I

Concord, MA · On-site

$100K - $120K/yr

Field Service Engineer II - Plasma Technology Location REMOTE - North America -based - Mid Atlantic - Washington DC Area . Candidates must reside within reasonable travel time (typically 60 minutes ...

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All JobsField Service Engineer JobsField Service Engineer Jobs in Worcester, MA

Field Service Engineer information

See Worcester, MA salary details

$36.4K

$71K

$105.1K

How much do field service engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for field service engineer in Worcester, MA is $70,964.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,800.00 and $84,200.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

What is the salary of a field service engineer in the US?

The average salary for a field service engineer in the US is approximately $65,000 to $85,000 per year, depending on experience, location, and industry. Salaries can vary based on certifications, technical skills, and the complexity of the equipment serviced.
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What cities near Worcester, MA are hiring for Field Service Engineer jobs?

Cities near Worcester, MA with the most Field Service Engineer job openings:

Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Worcester, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $70,964 per year, or $34.1 per hour.

Field Service Engineer

Boston Dynamics

Waltham, MA • On-site

$73K - $90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

As a Field Service Engineer, you will help to strengthen our world-class service and support efforts to meet the demands of our customers. Every day, you will work to support our advanced Stretch Robotics in the field at customer worksites to deliver end-to-end customer-driven solutions. To thrive in this role, you must have exceptional technical capabilities, deep empathy for our customers, and familiarity with field service roles. You must be independent, decisive, and maintain a high attention to detail. Our ideal candidate must have a high threshold for travel, and the knowledge, experience, and willingness to help us formalize and build a strong foundation of field service for which we can expand upon.
Boston Dynamics is a world leader in mobile robots, tackling some of the toughest robotics challenges. For years, our awe-inspiring viral videos on YouTube have shown the world what remarkably capable robots can do. Now we are quickly becoming a recognized leader in automation solutions for industrial applications and warehouse logistics.
Day to day activities:
  • Perform emergency repairs, installations, site integrations, routine maintenance, and general technical service and support for our internal and external customers
  • Collaborate across Sales, Engineering, and Service Operations to drive technical solutions and resolve customer issues quickly and efficiently
  • Ensure world-class support outcomes - Customer Satisfaction (CSAT), issue resolution time, and first-time-fix metrics
  • Document and complete service administration activities promptly in our CRM

Desired skills:
  • Prior experience in a role delivering high quality, highly reliable, and highly responsive field service
  • Support experience with highly specialized and complex platform technology
  • Customer management and communication skills with demonstrated experience in a customer support environment
  • Track record of achieving successful support outcomes tracking metrics such as issue resolution time, response time, and customer satisfaction
  • Prior experience performing repairs/maintenance on mechanical equipment.
  • Experience using power tools and specialized equipment.

Travel:
  • Ability to travel up to 80% of the time

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas for this position.
The base pay range for this position is between $73,670 to $90,000 annually. Base pay will depend on multiple individualized factors including, but not limited to internal equity, job related knowledge, skills and experience. This range represents a good faith estimate of compensation at the time of posting. Boston Dynamics offers a generous Benefits package including medical, dental vision, 401(k), paid time off and a annual bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer for employment. We are growing rapidly, building a commercial company that delivers cutting edge technology and solutions to our customers from industrial applications to logistics and warehouse solutions.

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