ZipRecruiter

Log In

1

Field Service Engineer Jobs in Worcester, MA (NOW HIRING)

Illinois Tool Works

Customer Service Admin

Hopkinton, MA · On-site

$19.50 - $26/hr

Prepare initial maintenance agreement and service contract quotations in collaboration with Service Managers and Field Service Engineers. * Process service contracts associated with SMT Sales Orders ...

ITW EAE

Customer Service Admin

Hopkinton, MA

$19.50 - $26/hr

Prepare initial maintenance agreement and service contract quotations in collaboration with Service Managers and Field Service Engineers. * Process service contracts associated with SMT Sales Orders ...

previous page

Showing results 41-60

All JobsField Service Engineer JobsField Service Engineer Jobs in Worcester, MA

Field Service Engineer information

See Worcester, MA salary details

$36.4K

$71.1K

$105.3K

How much do field service engineer jobs pay per year?

As of Aug 17, 2026, the average yearly pay for field service engineer in Worcester, MA is $71,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $84,300.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

How much do field service engineers make?

Field service engineers typically earn a median annual salary of around $55,000 to $75,000, depending on experience, industry, and location. Salaries can increase with specialized skills, certifications, and overtime work, especially in technical environments requiring troubleshooting and on-site repairs.
More about Field Service Engineer jobs

What job categories do people searching Field Service Engineer jobs in Worcester, MA look for?

The top searched job categories for Field Service Engineer jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Field Service Engineer jobs?

Cities near Worcester, MA with the most Field Service Engineer job openings:

Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $71,065 per year, or $34.2 per hour.

Field Service Engineer - High Volume Manufacturing

Oxford Instruments

Concord, MA • On-site

Full-time

Posted 8 days ago

Job description

Field Service Engineer - High Volume Manufacturing (HVM)
Why Oxford Instruments?
Our purpose is to accelerate the breakthroughs that create a brighter future for our world. Our technology and scientific expertise enable our customers to discover and bring to market exciting new advances that drive human progress. We aim to be the scientific instrumentation partner in every significant lab and production facility across the world. Our people and culture are vital to our success. We strive to offer the opportunities that will attract, engage, motivate and develop the very best talent. This involves creating an inclusive environment and culture where difference is valued and people are recognised for what they deliver and bring to the team.
We want to empower our employees so that they innovate, support our growth and improve our productivity. We support them to make the right decisions and reach their full potential as they develop their careers at OI. Our ways of working are lived every day and are as follows:
We start with the customer
We succeed by being focused
We make and keep our promises
We work together as one team
We help and trust each other to succeed
Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa currently.
Location
Texas (Dallas / Houston preferred). Dedicated HVM customer support.
The Role:
Represent Oxford Instruments as the senior onsite technical expert supporting High Volume Manufacturing (HVM) semiconductor customers. Deliver installation, preventive maintenance, corrective maintenance, troubleshooting, process support, customer training, and operational partnership to maximize uptime and production.
Key Responsibilities:
  • System Installation & CommissioningLead the installation and commissioning of advanced plasma etch and deposition systems (RIE, CVD, ICP, ICPCVD, ALE, ALD), ensuring full compliance with customer specifications, cleanroom standards, and process readiness.
  • Preventive & Corrective MaintenanceExecute scheduled and emergency maintenance with precision. Diagnose root causes beyond surface-level symptoms and validate repairs against stringent vacuum tolerances, leak-up rates, and process benchmarks.
  • Customer Engagement & Technical TrainingBuild trust and long-term relationships through responsive communication and hands-on training. Empower customers to operate and maintain systems confidently across key processes.
  • Advanced TroubleshootingResolve complex hardware, and software issues using specialized tools (vacuum leak detectors, RF power meters, DVMs, LCR meters, multimeters). Provide remote support when needed to minimize downtime and maximize uptime
  • Calibration & System UpgradesCalibrate critical components (AMUs, RF Generators, APCs, MFCs) and implement performance-enhancing upgrades (turbo pumps, PLCs, breakers) to ensure optimal system reliability and throughput.

Required Qualifications & Experience
  • Education & Industry Background
    • Bachelor's degree in Electrical Engineering, Mechanical Engineering, Physics, or a related technical field.
    • Equivalent hands-on experience in semiconductor equipment service may substitute.
    • 3-5 years of field service experience in the semiconductor industry, with a focus on plasma etch and deposition systems.
    • Familiarity with cleanroom operations and safety protocols.
  • Vacuum & Power Systems
    • Hands-on experience with vacuum technologies: turbo pumps, cryo pumps, roughing pumps.
    • Skilled in troubleshooting 208V electrical systems and 24V control subsystems.
    • Experience with RF power components and pneumatically driven
  • Diagnostics & Technical Tools
    • Vacuum leak detectors
    • RF power meters
    • DVMs, LCR meters, multimeters, megohm meters
    • Proficient with diagnostic instruments:
    • Ability to read and interpret mechanical, pneumatic, and electrical schematics and plumbing diagrams.
  • Process Knowledge
    • Strong understanding of RF theory and inductively coupled plasma (ICP) systems.
    • Familiarity with semiconductor processes: RIE, PECVD, ICP, ALD.
  • Physical & Travel Requirements
    • Hold a valid driver's license and safe driving record, passport, and ability to travel independently.
    • Must be physically agile and comfortable working in confined or awkward spaces.
    • Capable of independently lifting and handling equipment weighing up to 50 lbs.
    • Able to commit to extensive weekday travel to support customer installations and service needs, Monday through Friday

Preferred Skills & Attributes
  • Platform & Component Experience
    • Experience with Brooks platforms, Pfeiffer/Edwards pumping systems, and MKS components.
    • Knowledge of calibration and optimization of APCs and MFCs.
  • Work Ethic & Collaboration
    • Strong manual dexterity and ability to maintain a clean, organized workspace in cleanroom attire.
    • Proactive problem-solving and openness to continuous learning.
    • Effective communicator with strong listening skills.
    • Adaptable to evolving technologies and customer needs.
    • Comfortable working independently or as part of a team.

What Sets You Apart: Commitment to Service Excellence
  • Passion for solving complex technical challenges with precision and care.
  • Proactive in anticipating customer needs and delivering timely, high-quality solutions.
  • Builds trust through clear communication and confident issue resolution.
  • Eager to learn, grow, and collaborate to uphold the highest standards of service.

Additional HVM Responsibilities
• Serve as the dedicated senior engineer supporting customer production operations (8:00 AM-5:00 PM).
• Drive uptime, availability, MTTR, and first-time fix performance.
• Support tool installations, qualifications, and production ramp activities.
• Partner with Process Engineers, Customer Success, Engineering, and Operations.
• Lead root cause investigations and reliability improvements.
• Mentor junior Field Service Engineers.
• Participate in daily operational reviews and weekly customer performance meetings.
Preferred Experience
• 3+ years supporting semiconductor capital equipment in HVM environments.
• Strong customer-facing leadership and communication skills.
• Ability to work independently in a fast-paced production environment.
Compensation
In accordance with Massachusetts law, the expected salary for this full-time, benefited position is between $95,000 - $115,000. The actual compensation will de determined considering factors such as relevant skills and experience and other factors permitted by law.
#LI-NS1

Apply