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Field Service Engineer Jobs in Huntsville, AL (NOW HIRING)

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Field Service Engineer information

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$38K

$74.1K

$109.7K

How much do field service engineer jobs pay per year?

As of Sep 5, 2026, the average yearly pay for field service engineer in Huntsville, AL is $74,059.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $87,900.00 per year, depending on experience, location, and employer.

What is a field service engineer?

Field service engineers, also known as engineering technicians, travel to client service sites to demonstrate, install, or repair products and systems. Field service engineers install and repair a variety of equipment and networks, including scientific instruments and computerized security systems. Each call is different; the skill set you need for these positions varies depending on the industry in which you work.

What does a field service engineer do?

A Field Service Engineer is responsible for installing, maintaining, and repairing equipment at customer sites. They often travel to different locations to troubleshoot technical issues, perform preventative maintenance, and ensure equipment operates efficiently. Field Service Engineers also provide training to clients on the proper use of equipment and may collaborate with engineering teams to improve product performance. The role requires strong technical skills, problem-solving abilities, and excellent customer service.

What are the key skills and qualifications needed to thrive as a field service engineer?

To thrive as a Field Service Engineer, you need strong technical knowledge in electronics or mechanical systems, troubleshooting skills, and typically a relevant engineering degree or certification. Familiarity with diagnostic tools, maintenance software, and industry-specific equipment is crucial for effective on-site repairs and installations. Excellent communication, customer service orientation, and problem-solving abilities enable you to work independently and build strong client relationships. These skills ensure timely and effective technical support, customer satisfaction, and minimal equipment downtime in the field.

What are some common challenges field service engineers face when working on client sites, and how can they overcome them?

Field Service Engineers often encounter challenges such as troubleshooting unfamiliar equipment, managing tight schedules, and adapting to diverse work environments. Success in this role requires strong problem-solving abilities, clear communication, and flexibility. Building good rapport with clients and being proactive in seeking technical support from colleagues also help overcome obstacles. Regularly updating technical knowledge and being prepared for travel or on-call work further ensure smooth service delivery.

What is the difference between Field Service Engineer vs Maintenance Technician?

AspectField Service EngineerMaintenance Technician
CredentialsTechnical certifications, engineering degrees often preferredTechnical diplomas or certifications in specific equipment
Work EnvironmentOn-site at client locations, travel involvedFacility or plant-based, maintenance workshops
Industry UsageManufacturing, telecommunications, medical equipmentManufacturing, facilities management, industrial plants
Job FocusInstalling, repairing, and maintaining equipment at client sitesPreventive and corrective maintenance of equipment

While both roles involve technical skills and equipment maintenance, a Field Service Engineer typically works directly at client sites, providing installation and troubleshooting services, whereas a Maintenance Technician usually performs routine maintenance within a facility. The roles often overlap in industries like manufacturing and telecommunications, but their work environments and specific responsibilities differ.

How much do field service engineers make?

Field service engineers typically earn a median annual salary of around $55,000 to $75,000, depending on experience, industry, and location. Salaries can increase with specialized skills, certifications, and overtime work, especially in technical environments requiring troubleshooting and on-site repairs.
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Field Service Engineer jobs near you
Infographic showing various Field Service Engineer job openings in Huntsville, AL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,175 per year, or $33.7 per hour.

Field Service Engineer

Automated System Design

Madison, AL • On-site

$45K - $65K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 22 days ago

Key responsibilities

  • Install, update, and maintain access control systems, CCTV cameras, and related hardware.

  • Capture client issues via phone or ticketing systems and guide them through effective resolution.

  • Direct onsite technicians to support technical solutions and provide remote guidance for system installations.

Job description

Job Title: Field Service Engineer – Access Control Support Analyst


Role Summary

The Field Service Engineer provides critical technical support and system maintenance for the ASD Service Desk Commissioning Team. This individual is responsible for managing access control and video surveillance infrastructure, ensuring system integrity, and guiding clients through complex technical resolutions.


Core Responsibilities

  • System Maintenance & Support: Install, update, and maintain Access Control systems, CCTV cameras, and related hardware.

  • Technical Troubleshooting: Capture client issues via phone or ticketing systems and guide them through effective resolution.

  • Field Coordination: Direct onsite technicians to support various technical solutions and provide remote guidance for system installations.

  • Programming: Program panels using tools such as RPS, Compass, and QuickLoader, as well as managing cloud-based GUI programming.

  • Collaboration: Work closely with a multidisciplinary team including Vendors, Technicians, Engineering, and Project Managers.

  • Documentation: Produce system documentation and process manuals to support ongoing operations as required.

Required Qualifications & Skills

  • Communication: Excellent written and spoken English with a focus on high-level customer satisfaction and professional phone etiquette.

  • Soft Skills: Must be courteous, well-spoken, and able to remain calm in high-pressure situations.

  • Technical Proficiency: * Experience with ticketing systems like ServiceNow or Netsuite.

  • Knowledge of standard wiring and client LAN/WAN environments.

  • Proficiency in Windows and Apple operating systems.

  • Familiarity with Google Workspace and video conferencing tools.

  • Background: Ability to pass a mandatory criminal background check.

Preferred Certifications & Experience

  • Security Platforms: DMP, 3X Logic, Axis, Brivo, Salto, S2, PTI, or Hanwha.

  • General IT: CompTIA Network+, Microsoft, Fortinet, Cisco, or ServiceNow certifications.

Specialized Knowledge: Experience with fire systems, life safety, or E911 environments is a significant advantage.


Why ASD?

Founded in 1987, Automated Systems Design, Inc. (ASD) is a nationwide provider of design, engineering, and project management services for workplace technology. Our mission is to help our clients create, manage, and support technology-enabled spaces. We are fortunate to be in such a rapidly evolving and expanding industry; this provides ample opportunities for our business –and the people who make it all possible– to grow. 

Benefits

  • 100% Paid Medical and Dental

  • Up to dollar-for-dollar 401 (k) matching (you are eligible for this after your 90-day waiting period)

  • 15 days of PTO in your first two years and more with tenure 

  • Family 1st motto and belief

  • Promotions and room for growth within


Our People & Culture

ASD’s culture empowers our people to be who they are, contribute honestly, and make a difference individually and collectively. Prioritizing diversity enables us to leverage different ideas and unique perspectives to bring more creative and innovative solutions to everything we do.


Who We Are

ASD® is committed to providing our AASDIs, customers, vendors, and associates with the highest level of professionalism. To do so, our team is trained to embody the following core values and use them as a guide when making decisions every day.


Trust

We are known for our candor and integrity, give our best effort, and expect the best in others.