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Field Service Engineer Novasyte Jobs (NOW HIRING)

POSITION SUMMARY The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by ...

Field Service Engineer LOCATION: Ashburn, VA (with up to 75% travel) Who We Are Janitza LP is the North American arm of Janitza electronics GmbH, a leading German manufacturer of electrical power ...

Field Service Engineer LOCATION: Ashburn, VA (with up to 75% travel) Who We Are Janitza LP is the North American arm of Janitza electronics GmbH, a leading German manufacturer of electrical power ...

We are currently seeking a Field Service Engineer for our client in the Manufacturing Technologies domain. We value our professionals, providing comprehensive benefits and the opportunity for growth.

Field Service Engineer LOCATION: Ashburn, VA (with up to 75% travel) Who We Are Janitza LP is the North American arm of Janitza electronics GmbH, a leading German manufacturer of electrical power ...

Field Service Engineer 37166889 * Hourly pay: $37/hr * Worksite: Leading electronic testing company (Nashua, NH 3063 - Onsite) * W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings ...

We are seeking a motivated and technically skilled Field Service Engineer to support the installation, maintenance, troubleshooting, and optimization of advanced SMT automation equipment. This role ...

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Field Service Engineer Reports To: Field Service & Business Development Manager POSITION SUMMARY JTS Surgical is seeking a Field Service Engineer (FSE) to serve as a high-impact technical leader ...

The Field Service Engineer (FSE) 1 is an entry-level engineering position responsible for providing technical field engineering support for company security and surveillance systems. This role is ...

The Field Service Engineer (FSE) 1 is an entry-level engineering position responsible for providing technical field engineering support for company security and surveillance systems. This role is ...

Field Service Engineer Reports To: Field Service & Business Development Manager POSITION SUMMARY JTS Surgical is seeking a Field Service Engineer (FSE) to serve as a high-impact technical leader ...

Medical Laboratory Equipment Field Service Engineer Service medical laboratory equipment (hematology, chemistry, coagulation, etc) for this manufacturer of medical laboratory analyzers. Current or ...

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Field Service Engineer Novasyte information

See salary details

$36.5K

$71.2K

$105.5K

How much do field service engineer novasyte jobs pay per year?

As of Jun 5, 2026, the average yearly pay for field service engineer novasyte in the United States is $71,220.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Field Service Engineer at Novasyte, and why are they important?

To thrive as a Field Service Engineer at Novasyte, you need a background in engineering or biomedical technology, strong troubleshooting skills, and relevant technical certifications such as A+ or manufacturer-specific credentials. Familiarity with diagnostic equipment, CRM systems, and remote support tools is typically required. Excellent communication, problem-solving abilities, and a customer-focused attitude are crucial for effective client interactions and teamwork. These skills ensure efficient equipment servicing, high client satisfaction, and compliance with industry standards in dynamic healthcare environments.

What are some common challenges Field Service Engineers at Novasyte face when supporting client sites, and how can they prepare for them?

Field Service Engineers at Novasyte frequently encounter challenges such as troubleshooting unfamiliar medical equipment in real-time, adapting to diverse hospital environments, and managing tight schedules across multiple client sites. Being proactive in staying updated with the latest product documentation and best practices, as well as developing strong communication skills, can help engineers address these challenges effectively. Additionally, collaborating closely with onsite healthcare professionals and leveraging support from the Novasyte technical team can ensure efficient problem resolution and client satisfaction.

What does a Field Service Engineer at Novasyte do?

A Field Service Engineer at Novasyte is responsible for installing, maintaining, and repairing medical devices and equipment at client locations, such as hospitals and clinics. They provide technical support, conduct equipment training for staff, and ensure that all devices operate safely and efficiently. These engineers also document service calls, comply with regulatory standards, and act as a liaison between Novasyte, clients, and manufacturers. The role often involves travel to different healthcare facilities and requires strong problem-solving and communication skills.

What is the difference between Field Service Engineer Novasyte vs Biomedical Technician?

AspectField Service Engineer NovasyteBiomedical Technician
CertificationsTechnical certifications, industry-specific trainingBiomed certifications, FDA compliance training
Work EnvironmentOn-site customer locations, hospitals, clinicsHealthcare facilities, repair labs, hospitals
Employer & IndustryMedical device companies, contract service providersHospitals, healthcare equipment manufacturers

Both roles involve technical repair and maintenance of medical equipment, often requiring similar certifications. However, Field Service Engineers Novasyte typically work in the field at customer sites, focusing on device installation and troubleshooting, while Biomedical Technicians often work within healthcare facilities or repair labs, focusing on equipment calibration and repair. The roles are closely related but differ mainly in work setting and specific responsibilities.

More about Field Service Engineer Novasyte jobs
Infographic showing various Field Service Engineer Novasyte job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, and 22% Part Time. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $71,220 per year, or $34.2 per hour.
Field Service Engineer

$38.47 - $45.68/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

Company Overview
LENSAR, Inc. is the leader in advanced robotic laser technology for refractive cataract surgery. LENSAR's laser systems offer cataract surgeons superior precision and accuracy, while optimizing overall visual outcomes. Our mission is to take the time to understand the needs of surgeons and their patients so that we can innovate our technology to ensure we meet their dynamic needs.
Interested in starting a career at LENSAR?
As a global leader in next generation robotic laser for cataract surgery, our success depends on talented and motivated individuals who share our passion for making a difference in patients’ lives. We pride ourselves on having a highly collaborative, innovative environment where initiatives and teamwork are valued, and individual efforts are recognized. Together we are one team one vision.
POSITION SUMMARY
The Field Service Engineer position has a primary responsibility to provide technical support for LENSAR customers (clinical and commercial), remotely, or on site as determined by machine status and customer requirements. This individual is responsible for proactive and reactive onsite management and the resolution of customer equipment issues both domestically and internationally. This position provides a conduit for feedback of ideas, systemic problems and user interface issues.
The Field Service Engineer will be primarily a regional role domestically although some out of region and international travel will be required as part of the Field Service Engineer activities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Provide repair and maintenance to the LENSAR systems located at customer sites.
  • Answer customer calls, communicate with customer sites, and provide remote support when necessary.
  • Identify parts needed for repairs and coordinate with internal departments for receipt of requested parts.
  • Proactively review customer issues and trends based on historical data to ensure uptime of the machine is maximized and customer concerns with product performance and safety are quickly communicated to LENSAR and quickly resolved. An essential part of managing the customer concern is effective communication with the doctors and support staff.
  • Assist in the development of service documentation, in conjunction with the in-house based team. Assist in identification and development of Field Service tools and test equipment.
  • Assist in the training of further Support staff.
  • Self-monitor and regulate one’s own schedule.
  • Responsible for understanding and satisfying the requirements for obtaining access to a client site (hospital, healthcare system, etc.).
KNOWLEDGE / EXPERIENCE/ SKILLS / EDUCATION
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Required:
  • Bachelor’s degree in engineering or equivalent in work experience.
  • At least 3 years of field support, engineering or manufacturing experience with high technology electrical/electronic products. At least 3 years work experience with Medical Device manufacturer involving lasers and optics.
  • Hands-on experience with electronic test equipment.
  • Strong software skills (MS Office).
  • Excellent communication, organizational, problem solving, and customer relations skills.
  • Ability to read and interpret documents such as Engineering drawings, specifications, and procedures.
  • The ability to travel domestically and internationally and work occasional weekends.
Preferred:
  • At least 3 years’ experience working with Medical Device manufacturer involving lasers and optics.
PHYSICAL DEMANDS
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Field Service Engineer’s job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Field Service Engineer’s duties and responsibilities.
The employee must lift, move, and control physical inventory, office supplies, or stored records weighing up to 50 pounds on a regular basis. Using one’s own hands and arms in handling, installing, positioning, and moving materials, and/or in manipulating things.
WORK ENVIRONMENT
While performing the duties of the Field Service Engineer, the employee will work out of their home office. They will be required to travel frequently in order to repair and maintain the systems at customer sites. While performing the duties of this position, the employee works near and around moving mechanical parts, and is exposed to laser radiation, and vibration. The noise level in the work environment is usually moderate.
Job Type: Full-Time
Compensation Range: $38.47 - $45.68 per hour
In addition to a competitive salary, below are further benefits/rewards offered by LENSAR, Inc.:
-Annual bonus opportunity
-Company matched 401(k) plan with eligibility day one and immediate vesting
-Employee Stock Purchase Plan (ESPP) and other company equity programs
-Employer-sponsored comprehensive health plans- medical/dental/vision
-Employer-paid disability insurance
-Voluntary life insurance
-Generous company holiday schedule
-Paid time off program
-Company-wide paid shutdown during the holidays